[Resolved] Fastrack — watch not working already informed to store but they are not responding properly | |||||
I purchased watch on 17.07.2017 in new watch world dwarakanagar, visakhapatnam. As on today 3 times stopped. Now also not working previously they told that we will sent back to the company it will take21 days. So i agreed yesterday only they had given but again same problem it's not working. Worst watch service. I think they are selling fake pls solve the problem as early as possible Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved | |||||
 1 Comment | |||||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve