Fastrack — watch stopped working within a month. | |||
I bought a fastrack watch on 30/7/17. Model no.30395201c It's been not even a month and it has stopped working. The service centre is 30 kms from here and i don't wish to spend 500+ rs just to travel there and again bring it back after repair. It will be a sheer waste of time. I believe the company should take responsibility of picking it from my place and delivering it back. It comes under warranty. I find it disappointing to be handed over a faulty piece. Reply as soon as possible. Was this information helpful? | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number &email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve