Fastrack — Watch strap damage

Address:

Ernakulam, Kerala, 682006

I bought a watch from Fastrack showroom, LULU Mall. Edapally, on 17/09/2016. model no:6091SL01. its color getting fade. im not using it regularly. Occasionally only I'm using it. still its color get fade. i wore it only for 5 to 6 times. i directly got to the fastrack showroom n shows my complaint to them. they telling they dont guarantee for the strap. but without strap how can i wore it on my wrist. and also i didnt used it in a rough manner or daily.