[Resolved] Fastrack — Wrist watches stopped working within two weeks due to mechanical failure | |||
once i bought two fastrack watches .both wrist watches stoped working within two week due to mechanical faliure .whenever i come out of my AIR CONDITIONED room or car to normal temperature .a water vapor goes on appearing water vapor goes on appearing .and that water vapour again fall down on gauge after repeating this step my watch finally stop working.my both watches are costly about 1600 and 1875 rs. i think this is only due to manufacturing defect in fastrack factory .i think they produce these watches in open atmosphere. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Fastrack customer support has been notified about the posted complaint. | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve