Fastrack — Wrong booking made, did not, give driver, details no call from driver bad & harmful communication by customer service persons

Wrong booking made, didt give driver details, no call from driver, bad & harmful communication by custer service persons. Around two hours waste of time with fast track, now my option will never go for fast track, even for a small ride, on before i'm using your service in frequently, but hereafter i it never happened again because of your unsatisfied & inconvenient service