Fastroly — non refund of money

Website:www.fastroly.com

I had purchased a saree from this new website. They show a number of payment gateway options but while placing the order, only cash on delivery option is available. They have an elaborate return policy but actually they don't respond to customers who want to return the products. I received a totally different product that what i had i ordered in terms of look, color & quality. I contacted fastroly several times through mail, fb messenger but not a single response. I have seen several other people complaining about the same thing on their facebook page. This website just delivers any random package to customers to collect the money & then completely ignores the customer's mails. There is no phone number or customer care number.
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Group of Hooligans!!!
Ordered a designer dress!!!
Got a simple cotton kurti of a different size!!!
Their contact number is invalid and pinged them on messenger, as soon as I told them about my issue!!! They stopped replying, but have been reading my messages since!!!
Reported their FB page!!!
But I really want to return the kurti and need my money back!!!
I had purchased a kurti from fastroly online shopping. Mode of payment i opted was Cash on delivery. When the product delivered it was completely different from what i ordered. I have been contacting their official sites  and contacted their number and the number itself doesnt exist!!  So i mesaaged through email and replied me after a long time. After that they didnt replied or provided the needful. I have been constantly messaging through email and instagram. Till now i didnt get my money back and i think no one should order any kind of products. This page is fake and no one should order anything from this online shop.
Ordered blue kurta and they sent me a white kurta which was totally different from what they have displayed on their website. They are frauds.
Recently i too face this problem product was cheap nd given another product nd they have refunded 500 but i paid 750 nd 150 rs courier charges they asked my bank account but refunded to their fastrolley app wallet.fooling customers please file a case to consumer protection act

I was also cheated by this fraud site. They sent a totally different and very cheap kurti in place of a designer long gown ordered by me. They are not answering the phone calls. I do not know what is to be done for such cheaters. I am giving the photograph of the yellow colour long designer gown ordered by me and the cheap blue printed kurti received.

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