[Resolved]  Fbb — Money debited but not refunded

Address:

FBB civil lines, Prayagraj

I Made a purchase my Fashion big bazaar Civil lines, Prayagraj of ₹ 648 on 03.10.2021.
I tried to make the payment via Gpay but Initially it was showing as stuck then person from FBB told you will get refund. Later i made the same payment via Debit card also.
After one day i realise that payment made via Gpay was successful and i escalated the same to the FBB person for which they said they will check internally and refund the amount.
After calling them multiple times they have now blocked my phone and no refund till date.

Customer name- Ishani Mukherjee ([protected])
Date of Transaction- 03.10.2021
Amount- ₹ 648
Gpay transaction no.[protected]
FBB guy name. - Ahmad Akhtar
Phone- [protected]
Store- FBB Civil Lines prayagraj