FedBank Financial Services Complaints & Reviews

Address: ,,Hno. 803 Pana Udyan Narela Delhi - 110040

सर मैं राजेंद्र कुमार नरेला दिल्ली से हूं सर मैंने नरेला फेडबैंक में अपनी गोल्ड की चैन 24 अगस्त 2021 में रखी थी जो कि बैंक ने मेरी चैन 3 महीने बाद धोखे से मुझसे ओटीपी लेकर वह चैन किसी प्राइवेट आदमी को बेच दी मेरे साथ बहुत बड़ा धोखा हुआ है जिसमें कि बैंक के सभी कर्मचारी इस में शामिल है और मेरा गरीब होने के कारण मुझे ही उल्टा पुलिस की धमकी दे रही है सर मैं एक गरीब आदमी हूं मेरे साथ आज बहुत बड़ा धोखा हुआ है आगे पता नहीं किसके साथ होगा इस पर एक्शन लिया जाए

Apr 17, 2022

Complaint marked as Resolved

FedBank Financial Services customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2022

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

Loan Account Number- FEDGL[protected]

This is in reference to the captioned complaint posted for aforesaid loan account, we wish to inform you that necessary clarification is provided to customer vide email dated March 17, 2022. Please find the attached copy of communication for kind reference.

We trust the above clarifies the position in the matter and request your good office to close the complaint in records.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.

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My Name is Hari krishna s/o P Mallesh my father availed gold loan vide account number : FEDALCOGL1240583and he has expired on 31/05/2021 . We want to release the gold ornaments and provided all necessary documents to release the gold ornament except the legal heir certificate.

We have requested to company staff but initiated to submit the legal heir certificate. TS government is not issuing the legal heir certificate for private employees. Same was informed to Fedbank staff but not accepting to release the gold

Jun 13, 2022

Complaint marked as Resolved

FedBank Financial Services customer support has been notified about the posted complaint.

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May 04, 2022

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

We wish to submit that we have clarified the complainant regarding process to be followed vide our email dated December 21, 2021. Further as requested, we have issued letter dated April 07, 2022. We are hereby enclosing copy of the same for kind reference

We trust the above clarifies the position in the matter and request your good office to close the complaint in records.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.

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Address: SUNDARAYYAR STREET CHITTOOR

Incident date:[protected]

i have Pledge gold in FEDBANK Financial Services Limited, when i ask them to return gold but they told server closed 4 o clock but i already inside the bank before 4 P.M but the way of behave and response unethical behaviour
its insulting me. they behaving very rude

FedBank Financial Services customer support has been notified about the posted complaint.

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FedBank Financial Services Customer Care

from Mumbai, Maharashtra

Dec 30, 2021

Verified Support

Dear Sir/ Madam,

This is in reference to the captioned complaint posted, we request to provide Loan Account Number as we are unable to process further without the same.

In case of any further assistance, we request you to mail your query or request at [protected]@fedfina.com or call on our customer care no.[protected]. We request you to mention your loan account number in all our future communications.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.

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Address: 23/54, Appar samy koil street, Thiruvottiyur, Chennai - 600019

Hi,

I’ve requested Fedbank (porur branch) for preclosing my ongoing property loan (Application form no: 50183) and submitted a request letter on 9th Nov 2021 and they have told it will be actioned within 1 week, but still there was no action taken and the loan interest amount it is getting debited continuously for 2 months, when I called them they are saying it will be done in 2 - 3 days. sometimes there is no response from them, it has been 2 months still no action has been taken from their end for preclosing my loan, Kindly escalate this to next level.

Regards,
Arun Kumar

Jan 22, 2022

Complaint marked as Resolved

FedBank Financial Services customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2021

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

This is in reference to the captioned complaint posted, we wish to inform that we tried contacting on the contact number mentioned in the attachment but are unable to get through. We request to provide Loan Account Number as we are unable to process further without the same.

In case of any further assistance, we request you to mail your query or request at [protected]@fedfina.com or call on our customer care no.[protected]. We request you to mention your loan account number in all our future communications.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.

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This is Vignesh from trichy tamilnadu.i have pledged my gold ornaments in fedbank financial services at melachinthamani branch-trichy.Now I had closed all accounts in that branch.but they are not updated in CIBIL trans union.it show account currently in active and outstanding amount shown.attached screen shot of CIBIL report for your reference.

Gold loan Account details

FEDTCH0GL0469800
FEDTCH0GL0657600
FEDTCH0GL0690581

regards,

Vignesh M
[protected]

Apr 22, 2023

Complaint marked as Resolved

Fedbank Financial Services - Gold loan account closed but not updated in CIBIl transunion..not updated in CIBIl..updated soon ..I have closed all my account

FedBank Financial Services customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2021

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

Loan Account Number- FEDTCH0GL0469800, FEDTCH0GL0657600 & FEDTCH0GL0690581

This is in reference to the captioned complaint posted for aforesaid loan account, we wish to inform you that necessary clarification is provided to customer vide email dated December 03, 2021.

We trust the above clarifies the position in the matter and request your good office to close the complaint in records.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.

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Address: PALAMTHOPU VILLAGE n r pet post chittoor mandal dist

Good evening sir.

in am venkatesh.i am put gold loan chittoor branch.my gold loan number FEDGL[protected]. Today ia m paying gold loan full amount.but not given my gold .plz consider my loan.

thankin you sir

yours
venkatesh M

Dec 25, 2021

Complaint marked as Resolved

FedBank Financial Services customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2021

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

Loan Account Number- FEDGL[protected]

This is in reference to the captioned complaint posted for aforesaid loan account, we wish to inform you that necessary clarification is provided to customer vide letter dated November 20, 2021.

We trust the above clarifies the position in the matter and request your good office to close the complaint in records.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.

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Address: Chennai, Porur

Dear sir/mom
I have applied for my mortgage loan # FEDPORSTLO479409 Documents copy at Chennai porur branch on 13/10/2021 and paid ₹600 preparation charges also. And i have requested to send me through my registered mail id.
[protected]@gmail.com
But still pending so please take necessary action to issue that documents copy.
M/S Meenashi furniture
Kundrathur
Chennai

Nov 29, 2021

Complaint marked as Resolved

FedBank Financial Services customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2021

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

Loan Account Number- FEDPORSTL0479409

This is in reference to the captioned complaint posted for aforesaid loan account, we wish to inform you that necessary clarification is provided to customer vide email dated October 29, 2021.

We trust the above clarifies the position in the matter and request your good office to close the complaint in records.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.

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Address: Karimnagar

I have lost my gold loan receipt. When I went to release my gold, they asked me to get two bond papers of 100rs valuation each. Can't I submit a printout of loan receipt taken from my fed loan account for the same ?

Nov 14, 2021

Complaint marked as Resolved

FedBank Financial Services customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2021

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

We request you to provide Loan Account Number(s) to address the complaint.

In case of any further assistance, we request you to mail your query or request at [protected]@fedfina.com or call on our customer care no.[protected]. We request you to mention your loan account number in all our future communications.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.

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Dear sir
I have a Gold loan in your organization. in the Name Of Rajkumar.K at loan number FEDGL[protected] and Principal amount 26500 in the Date of 23/06/2021.Already iam paid Interest at date of 29/06/2021 amount Rs 2300. its has been Reduced to my Interest 884 and my Principal 1416 and Balance amount was 25084.
Two days Before Iam Checked your Online FedFina Application and Closure amount was 25529 only. Yesterday iam Going to your branch and Release my Jewel. Your Staffs are Said Closure Amount was 27830. as Of now 2301 excess amount I paided . stil they are not given any receipt. I have all proofs and Video included also and attached below. so I need Correct Explanation from Your Organization. Please be Take Action on Them and Be Truthfully to your Customers.

Nov 8, 2021

Complaint marked as Resolved

FedBank Financial Services customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2021

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

Loan Account Number- FEDGL[protected]

This is in reference to the captioned complaint posted for aforesaid loan account, we wish to inform you that necessary clarification is provided to customer vide letter dated 08-Oct-2021.

We trust the above clarifies the position in the matter and request your good office to close the complaint in records.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.

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Address: 162 Dda Janta Flat Badarpur

Sir maine apna gold release kara liya hai par cibil score mai abhi bhi active show ho raha haimy contact number is [protected]

Oct 2, 2021

Complaint marked as Resolved

FedBank Financial Services customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2021

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

We request you to provide Loan Account Number(s) to address the complaint.

In case of any further assistance, we request you to mail your query or request at [protected]@fedfina.com or call on our customer care no.[protected]. We request you to mention your loan account number in all our future communications.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.

Verified Support

Sep 01, 2021

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

We wish to inform that we tried contacting your contact number [protected] available in the complaint but are unable to get through. Therefore, we request you to provide Loan Account Number(s) to address the complaint.

In case of any further assistance, we request you to mail your query or request at [protected]@fedfina.com or call on our customer care no.[protected]. We request you to mention your loan account number in all our future communications.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.

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Address: Perambur

I'm trying to login past two days.
It's showing you already logged in another device, but I don't have any Device with me right now..
Please resolve this issues
My Gold loan number is FEDGL[protected].

Oct 8, 2021

Complaint marked as Resolved

FedBank Financial Services customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2021

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

Loan Account Number- FEDGL[protected]

This is in reference to the captioned complaint posted for aforesaid loan account, we wish to inform you that necessary clarification is provided to customer vide email dated 07-Sep-2021. Please find the attached copy of communication for your kind perusal.

We trust the above clarifies the position in the matter and request your good office to close the complaint in records.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.

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Address: Singaperumal kovil

Dear sir
My sister taking loan in your bank .. they r giving their house property as collateral .. they r taken loan for Digital studio lab .. total amount 4200000 lakh only.. Till September 2019 they r paying their interest without any default.. But after October 2019 they couldn’t pay regularly due to my sister and her husband met accident.. Then lock down started .. After relaxation of lockdown they pay interest minimum amount whenever they get money in hand.. Due to more pressure they r going for One time settlement but their branch never give chance to close . Ur collection agent put my sisters husband in pressure and he tried suicide... pls do the needy action.. pls do sacrifice waiver to close the loan
Agreement number FEDPORSTL0478275
Name : Newton
Nominee : Kajitha
[protected]

Oct 21, 2021

Complaint marked as Resolved

FedBank Financial Services customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2021

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

Loan Account Number- FEDPORSTL0478275

This is in reference to the captioned complaint posted for aforesaid loan account, we wish to inform you that necessary clarification is provided to customer vide email dated 20-Sep-2021. Please find the attached copy of communication for your kind perusal.

We trust the above clarifies the position in the matter and request your good office to close the complaint in records.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.

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Address: Vikharoli West LBS Marg

Sir This is Green Kumar having two loan account in Fed bank Vikharoli West FEDGL[protected] FEDGL[protected] I have paid the interest on 20th July 2021 for both account Rs. 1417/- for the period 22th June-21st July & Rs.1309/- for the period 22th June- 20th July respectively next due date is 18th Aug 2021 as per last receipts Again I have paid the interest on 18th August 2021 Rs. 1322/- for the period 20th July- 17th August 2021. My query, why interest is calculating from 20th July which was already paid in July receipts for both the account Bnak is changing me one day extra interest on both the accounts -------

[protected] GREEN KUMAR, MUMBAI-76 [protected] & [protected]

Sep 27, 2021

Complaint marked as Resolved

FedBank Financial Services customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2021

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

Loan Account Number- FEDGL[protected] & FEDGL[protected]

This is in reference to the captioned complaint posted for aforesaid loan accounts, we wish to inform you that necessary clarification is provided to customer vide email dated 27-Aug-2021. Please find the attached copy of communication for your kind perusal.

We trust the above clarifies the position in the matter and request your good office to close the complaint in records.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.

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Address: Maharani

Dear Customer, You can pay interest of Rs. 434 for your Gold Loan A/c FEDGL[protected] through online mode. Click https://www.fedfina.com/quick-pay/ to pay before 11-AUG-21 to avoid levy of any charges. Please ignore if already paid. T&C apply Fedbank

Y this happening are you cheating us before I useto Pay only 350rs now it's being very high to 550 why???

Oct 2, 2021

Complaint marked as Resolved

FedBank Financial Services customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2021

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

Loan Account Number- FEDGL[protected]

This is in reference to the captioned complaint posted for aforesaid loan account, we wish to inform you that necessary clarification has been provided to customer vide email dated September 01, 2021. Please find the attached copy of communication for your kind perusal.

We trust the above clarifies the position in the matter and request your good office to close the complaint in records.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.

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Address: No: 23, Om Sakthi Nagar, Chettiar Agaram 1St Steet, Porur - 600116 (Landmark : Porur Toll Plaza)

Aggrement no FEDAT0STL0473102
Aggrement no FEDPORSTL0480735

I having 2 mortgage loan in porur branch... I gave a letter on 19th July 2021 - regarding pre close my loan and asked the statement of outstanding... But still I didn't receive reply from the FEDBANK fin service... Hardly went 2 times no response... Kindly solve my prob...

Mobile no. : [protected]
Email : ramesh.[protected]@fedfina.com
Branch Manager : Ramesh S

Oct 2, 2021

Complaint marked as Resolved

FedBank Financial Services customer support has been notified about the posted complaint.

Aug 19, 2021

Updated by Tamizhanban21 Still didn't response from FEDBANK

Aug 19, 2021

Updated by Tamizhanban21 Plz do a immediate action... FEDBANK staff Mr. Syed is delaying... Not responding...

Aug 19, 2021

Updated by Tamizhanban21 Everyday interest is adding in my loan account... Plz give a pre closure letter and give how much is outstanding in my loan account... I'll pay immediately... Kindly give me a solution

Aug 20, 2021

Updated by Tamizhanban21 I am in the Branch premises... No response from them...

Aug 20, 2021

Updated by Tamizhanban21 Kindly solve my prob...

Aug 24, 2021

Updated by Tamizhanban21 Worst behavior by FEDBANK financial service...

Aug 24, 2021

Updated by Tamizhanban21 Porur branch is simply waste...

Aug 24, 2021

Updated by Tamizhanban21 Still I didn't get a closure letter... Worst bank I ever seen...

Aug 24, 2021

Updated by Tamizhanban21 U guys not giving a proper response to the customer... Then why u functioning a Bank like this... Just close the Bank and sit in home..

Verified Support

Aug 25, 2021

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

Loan Account Number- FEDATOSTL0473102 & FEDPORSTL0480735

This is in reference to the captioned complaint posted for aforesaid loan accounts, we wish to inform you that foreclosure letter is issued to customer vide email. Please find the attached copy of communication for your kind perusal.

We trust the above clarifies the position in the matter and request your good office to close the complaint in records.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.

Aug 29, 2021

Updated by Tamizhanban21 Once my loan account is closed... I close my complaint... It takes 1 week

Verified Support

Sep 01, 2021

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

Loan Account Number- FEDATOSTL0473102 & FEDPORSTL0480735

This is in reference to the captioned complaint posted for aforesaid loan accounts, we wish to inform you that foreclosure letter is issued to customer vide email & copy of communication is already shared for your kind perusal.

Therefore, complaint has been closed in our records on August 25, 2021 .

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.

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Address: ppchavadi branch Madurai location

Iam having gold loan in your ppchavadi branch madurai region in Tamilnadu. my total loan amount Rs 1064000 8/7/2021 I wil Transfer amount sum of Rs 352564 online mode in your Fedfina website. til date amount not credited in my loan account same time money not reverse in my bank account my loan account number no FEDGL[protected] and Following Details Iam attached below. kindly Resolve the prmblm as early as possible.

Bank Reference id VCSB[protected].
Name Sundari. D

FedBank Financial Services customer support has been notified about the posted complaint.

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FedBank Financial Services Customer Care

from Mumbai, Maharashtra

Jul 17, 2021

Verified Support

Dear Sir/ Madam,

Loan Account Number- FEDGL[protected]

This is in reference to the captioned complaint posted by Sundaribala, we wish to inform that customer has submitted satisfaction letter on resolution of complaint.

We trust the above clarifies the position in the matter and request your good office to close the complaint in records.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.
[protected]

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Address: Arumbakkam, chennai

Agreement no:FEDCHNLAP0476618

I went to Your arumbakkam branch bank and gave a Complaint letter before 12 days still you didnt take any actions. I want a immediate closing letter. I went Hardly 3 times there is no response from your side.So Please do a immediate actions.

Aug 8, 2021

Complaint marked as Resolved

FedBank Financial Services customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2021

FedBank Financial Services Customer Care's response Dear Sir/Madam,

Foreclosure Letter has been issued to customer vide email dated March 15, 2021.

We trust the above clarifies the matter & request to resolve the complaint in your records.

Thanks & Regards,
Customer care
Fedbank

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Dear Sir/Mam,

I Naresh Nagar taken a Gold loan from your Mayur vihar phase-1 Delhi with having G.L. NO. FEDGL[protected], I am submitting the amount of RS. 8, 78, 000/- through RTGS via ref. Or UTR no. KKBKH[protected](on[protected] slip attach for your reference) and also I am balance amount ready to pay through cash. For closing or withdrawal the loan. Same as told by branch staff but no one help in this matter. My family function is nearby and urgently required my gold. I am ready pay the full amount or already pay the amount, so why my gold is not given to me.

I am totally disturbing this type of service.

Kindly provide the reason for my gold is not given to me or not release from your side.

Please look into this matter and provide the solution as soon as possible.

Your immediate action is appreciated.

Regards
Naresh Nagar

Aug 8, 2021

Complaint marked as Resolved

FedBank Financial Services customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2021

FedBank Financial Services Customer Care's response Dear Sir/Madam,

We have provided necessary clarification on the matter & customer doesn't have any issue pertaining to company. Please find the attached copy of satisfaction letter submitted to us by customer.

Please be informed that our customer has not posted any complaint in your portal & same been posted by third party as informed by customer to our officials.

We trust the above clarifies the matter & request to resolve the complaint in your records.

Thanks & Regards,
Customer care
Fedbank Financial Services Ltd

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Address: Dindigul branch

Everytime in Branch they unable to release customer pledge. The branch staffs and area manager cheating with customer by network and server problem. Customer we suffer so many issues with your organization.

Aug 8, 2021

Complaint marked as Resolved

FedBank Financial Services customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2020

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

We request you to share your loan account number to address your concern.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.
[protected]

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Address: Mobile-9488705744

My name is Ganesan and I live in Thoothukudi.I have mortgaged all my jewelery in your company and returned the full amount. Now I have applied for a personal loan But my civil statement shows that the gold jewelry loan is not over yet.I need NOC license somewhere from fed Bank to buy this loan.If I approached the branch staff to ask this they would not treat me properly

Aug 8, 2021

Complaint marked as Resolved

FedBank Financial Services customer support has been notified about the posted complaint.

Nov 30, 2020

Updated by Indiagate Please take action against staff

Verified Support

Dec 19, 2020

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

We request you to share your loan account number to address your concern.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.
[protected]

FedBank Financial Services Complaints & Reviews

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FedBank Financial Services reviews & complaints page 2

Gold loan cheating

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Gold loan ; fedalcogl1240583

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Unethical behaviour

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Pre Closing a property Loan

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Gold loan account closed but not updated in CIBIl transunion

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Gold loan release purpose

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Documents copy required

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Asked to get bond for loss of gold loan receipt

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Excess Amount Collected in Ppchavadi branch at Madurai.

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Gold release but cibil problem

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Gold loan I can't login.

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Regarding one time settlement

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Regarding Interest calculation FEDGL00770001058 & 0986

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Why my interest rate is changing by month to month once I get into app it showing another amount

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To close a mortgage loan pre closure - reg

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Online mode Payment Issues.

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To close my mortgage loan pre closing

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Request for closing the G.L. NO. FEDGL01070001278 & PROVIDE MY GOLD JEWELRY ASAP.

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Gold loan release

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Complaint for branch staffs

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