Fedbank Financial Services — Loan not close and gold not release same day

Address: RAJKOT KOTHARIYA ROAD

I am having gold loan in fedbank financial service ltd, rajkot kothariya road branch and i want to close my gold loan yesterday and i was went at branch but branch staff miss behave and false reason giving like your online payment not showing but actual i allready received massage from fedbank that we have received payment in your loan account.We have seating in branch more than 3 hours but they avoid and ignore us and not release our gold, not only our but their seating other cusomer also and they are facing same problem please we request you please take action on branch manager and other staff .
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FedBank Financial Services customer support has been notified about the posted complaint.
 
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Dear Sir/ Madam,

Greetings from Fedbank Financial Services Ltd!

This is in reference to the captioned complaint posted by Mr. / Ms. Sagar Nonghavara, we wish to inform that complainant has not provided Loan Account Number in the complaint.

We request the complainant to provide Loan Account Number if he/she has availed any loan facility from Fedbank Financial Services Ltd to enable us for processing the complaint further.

In case of any further assistance, you can mail your query or request at [protected]@fedfina.com or call on our customer care no.[protected]. We request you to mention your loan account number in all our future communications.

Thanking you,
Yours sincerely,

Customer Care,
Fedbank Financial Services Ltd.

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