Fedbank Financial Services — Property Documents not received after one month of the pre closure

Manibala velayutham

from Chennai, Tamil Nadu

Oct 5, 2023

Address:

Chennai, Porur

Dear Team,

I have taken the mortgage loan from the FedBank Financial Services.
The loan number is FEDPORSTL0479533.
I have pre closure the loan on[protected] by giving the DD for pre closure amount.

I have surrendered the DD to the concern person and got acknowledged.
(Please refer the attachment DD no: 334991 dated on[protected]

Still I am not received the property documents from the bank. We are in some emergency requirement for the family and we are waiting last one month. Kindly close this isuue as soon as possible.

Regards,
V.Thiyagarajan,
SK patterns

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FedBank Financial Services Customer Care

from Mumbai, Maharashtra

Oct 12, 2023

Verified Support

Dear Sir/ Madam,

Greetings from Fedbank Financial Services Ltd!

This is with reference to the Consumer Complaint of M/s. SK Patterns pertaining to return of original property documents for Loan Account No. FEDPORSTL0479533.

We wish to state that aforesaid loan account is closed and original property documents are handed over to customer on October 12, 2023.

Customer has submitted satisfaction letter dated October 12, 2023 towards resolution of the complaint, copy of the same is enclosed for your kind perusal.

We trust that the above clarifies our position in the matter.

Thanking you,

Customer Care,
Fedbank Financial Services Ltd.

Encl:
1) Copy of satisfaction letter dated October 12, 2023.