[Resolved] Fedbank Financial Services — Ramnagar branch staff has released my gold without my sign or knowledge to a 3rd person | |
I'm madhusudhan challa having customer id: 683078, registered contact no. [protected] with you. My gold ornament (Bracelet) was released to a third party by your ramnagar branch staff without my intervention and signature. Regarding this i raised a complaint in the month of january. Also i sent a follow up email in the month of february. But, this issue is not resolved. Surprisingly i'm seeing that the complaint status as "resolved" without my notice. Please resolve this issue before i proceed for further stage for justice. Regards Madhusudhan. C Was this information helpful? | |
Dec 15, 2021 Complaint marked as Resolved FedBank Financial Services customer support has been notified about the posted complaint. Verified Support Jul 03, 2020 FedBank Financial Services Customer Care's response Dear Sir/ Madam, We request you to confirm for which loan A/c no. you wish to raise your complaint. Furthermore, we are requesting you for second time to specify your loan account no. as same was requested on the earlier complaint raised. Moreover, we request you to visit our local branch in Ramnagar or get in touch with our official Mr. P Ram Prasad on (+91) [protected] or (+91) [protected] to address your concern in this regards. Thanks & Regards, Customer Care Fedbank Financial Services Ltd. [protected] Verified Support Dec 15, 2021 FedBank Financial Services Customer Care's response Dear Sir/ Madam, This is in reference to the captioned complaint posted by Madhusudhan Challa, we wish to inform that our officials tried reaching customer Mr. Madhusudhan Challa but are unable to get through. However, we have communicated customer vide letter dated November 16, 2021 to visit our branch for resolving the complaint amicably within a week from the date of receipt of our communication but customer has not visited the same & we haven’t received any further communication from customer. Therefore, we are treating the complaint as closed in our records. Please find the attached copy of communication for kind reference. We trust the above clarifies the position in the matter and request your good office to close the complaint in records. Thanks & Regards, Customer Care Fedbank Financial Services Ltd.  | |
 2 Comments | |
Comments
Even after providing you the loan a/c number details on 8/7/2020 so far there is no reply/resolution from your end. Do the needful immediately.
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+91 22 2653 5100
C-6, 5th Floor, Laxmi Tower, Bandra Kurla Complex, Bandra-E, Mumbai, Maharashtra, India - 400051
We request you to confirm for which loan A/c no. you wish to raise your complaint. Furthermore, we are requesting you for second time to specify your loan account as same was requested on the earlier complaint raised.
Moreover, we request you to visit our local branch in Ramnagar or get in touch with our official Mr. P Ram Prasad on (+91) [protected] & (+91) [protected] to address your concern in this regards.
Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.
[protected]