[Resolved]  Fedbank Financial Services — To close a mortgage loan pre closure - reg

Address:No: 23, Om Sakthi Nagar, Chettiar Agaram 1St Steet, Porur - 600116 (Landmark : Porur Toll Plaza)

Aggrement no FEDAT0STL0473102
Aggrement no FEDPORSTL0480735

I having 2 mortgage loan in porur branch... I gave a letter on 19th July 2021 - regarding pre close my loan and asked the statement of outstanding... But still I didn't receive reply from the FEDBANK fin service... Hardly went 2 times no response... Kindly solve my prob...

Mobile no. : [protected]
Email : ramesh.[protected]@fedfina.com
Branch Manager : Ramesh S
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Oct 2, 2021
Complaint marked as Resolved 
FedBank Financial Services customer support has been notified about the posted complaint.
Aug 19, 2021
Updated by Tamizhanban21
Still didn't response from FEDBANK
Aug 19, 2021
Updated by Tamizhanban21
Plz do a immediate action... FEDBANK staff Mr. Syed is delaying... Not responding...
Aug 19, 2021
Updated by Tamizhanban21
Everyday interest is adding in my loan account... Plz give a pre closure letter and give how much is outstanding in my loan account... I'll pay immediately... Kindly give me a solution
Aug 20, 2021
Updated by Tamizhanban21
I am in the Branch premises... No response from them...

Aug 20, 2021
Updated by Tamizhanban21
Kindly solve my prob...
Aug 24, 2021
Updated by Tamizhanban21
Worst behavior by FEDBANK financial service...
Aug 24, 2021
Updated by Tamizhanban21
Porur branch is simply waste...
Aug 24, 2021
Updated by Tamizhanban21
Still I didn't get a closure letter... Worst bank I ever seen...
Aug 24, 2021
Updated by Tamizhanban21
U guys not giving a proper response to the customer... Then why u functioning a Bank like this... Just close the Bank and sit in home..
Verified Support
Aug 25, 2021
FedBank Financial Services Customer Care's response
Dear Sir/ Madam,

Loan Account Number- FEDATOSTL0473102 & FEDPORSTL0480735

This is in reference to the captioned complaint posted for aforesaid loan accounts, we wish to inform you that foreclosure letter is issued to customer vide email. Please find the attached copy of communication for your kind perusal.

We trust the above clarifies the position in the matter and request your good office to close the complaint in records.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.

Aug 29, 2021
Updated by Tamizhanban21
Once my loan account is closed... I close my complaint... It takes 1 week
Verified Support
Sep 01, 2021
FedBank Financial Services Customer Care's response
Dear Sir/ Madam,

Loan Account Number- FEDATOSTL0473102 & FEDPORSTL0480735

This is in reference to the captioned complaint posted for aforesaid loan accounts, we wish to inform you that foreclosure letter is issued to customer vide email & copy of communication is already shared for your kind perusal.

Therefore, complaint has been closed in our records on August 25, 2021 .

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.
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