[Resolved] Federal Bank — Account Frozen

BIVASH SOREN

Oct 18, 2022

Address:

Epifi Federal Neo Banking, Federal Towers, Marine Drive, Kochi, Ernakulam, Kerala-682031

Withdraw the charges against me acknowledgment no. [protected] date 26/08/2022 Kolkata.
Whoever complained against me for this money transaction, this transaction is completely false. It is entirely the fault of the person who sent me the money, there is nothing wrong with me. I have already returned 22500 rupees to him. Please sir withdraw this complaint and release me.My account has been frozen Please arrange to unfreeze my account.

Kindly Fix account don't harrasment me please sir.
I refunded him a long time ago, it was his problem, not mine.
You can check the screenshots below and you can also see it in my account.

My Account Details Under:-
Federal Bank account registered mobile number [protected]
Account number- [protected]
Customer id[protected].

I have all the relevant evidence I can prove

+1 photos

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Jan 14, 2023

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2022

Federal Bank Customer Care's response Sorry for the inconvenience caused. We would like to inform you that there is a dedicated customer support to rectify concerns related to EpiFi Banking.
We request you to connect with the concerned team on below mentioned details.
Customer care Number :[protected]
Email id : [protected]@fi.care

-Amreen