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Federal Bank Complaints & Reviews

3.2
Updated: Jun 26, 2025
Complaints 515
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Federal Bank reviews & complaints(515)

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M
Mohammed Sharun A
Jun 26, 2025
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Settlement issue

I applied for settlement for my credit card. So, they mentioned an amount for the settlement from the Bank letter head. And then I paid the mentioned amount on date.
Right now, it has been a week, and no updates was given for it. When I called credit card customer care also there responses where not valid enough.

I WANT TO KNOW MY SETTLEMENT STATUS....
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sanju1230
from Krishnanagar, West Bengal
Mar 7, 2025
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Frozen account re open

Address: mota

Please sir problem this uissu...
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saurabh grover 1
Mar 2, 2025
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Account closure

Subject: Urgent Fourth Reminder: Unresolved Account Closure Request – Complaint Escalated
Dear Federal Bank Team,
This is my fourth reminder regarding the closure of my accounts linked to PAN and mobile number . Despite repeated follow-ups, my request remains unresolved, causing unnecessary inconvenience.
Due to the prolonged delay and lack of action, I have escalated this matter to the Reserve Bank of India (RBI)...
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shivaaprassad
from Mumbai, Maharashtra
Aug 31, 2024
Sep 14, 2024
This thread was updated on Sep 14, 2024
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Address: Tellapur BHEL hyderabad

Card no xxxxxxxxxxxx3756
Navada shiva prasad
[protected]

Hi,

I have been charged with transaction charged which I was totally unaware, called customer care and also raised griveance but no response.
requesting for waiver of interest charges levid in the month of jul and aug bill for 2075.96 and 2124, I was not aware of these transaction charges, u can check my history never I have paid any late bills, was not aware hence requesting for these waiver, I hope u understand my concerns.

Regards
Shiva navada
[protected]
Federal Bank customer support has been notified about the posted complaint.
Sep 14, 2024
Updated by shivaaprassad
Hi it's been 14 days made complaint, however there is no update from bank
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    A
    Alichikku
    from Kozhikode, Kerala
    Mar 6, 2024
    Mar 7, 2024
    This thread was updated on Mar 7, 2024
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    Money payment success...not get for company and not coming refund to my account

    Registration of Request (Normal transaction- Case id:[protected]_1407_N)...
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    P
    Priyanka 11
    Feb 18, 2024
    Feb 19, 2024
    This thread was updated on Feb 19, 2024
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    Resolved

    I'm complaining about redemption from e wallet and not received the amount in bank account.

    Address: Cpc Operations

    Acno [protected] Subject: Urgent: Non-receipt of 500 E Rupees Redemption on 17/02/2024 Dear FEDERAL BANK Customer Support, I hope this message finds you well. My name is Priyanka Dhingra, and I am writing to bring to your attention an issue with a recent transaction from my Federal Bank digital e-wallet to my Federal Bank account. Transaction Details: - Date: 17/02/2024 - Transaction Amount: 500 E Rupees - Wallet to Bank Transfer However,...
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    M
    Mrityuanjayee
    Feb 13, 2024
    Feb 15, 2024
    This thread was updated on Feb 15, 2024
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    Dear Federal Bank,

    I hope you're doing well. I'm reaching out because I have a big problem with my bank account. It's the one with these details:

    Account Number: [protected]
    IFSC code: FDRL0005555
    Bank Holder name: Himani Sharma
    My account has been frozen, which means I can't use any of my money or do any transactions. This is causing me a lot of trouble because I rely on my bank account for lots of things.

    I've tried calling the bank's customer service, but they weren't able to help me fix the problem. I've been a customer for a long time, so I'm really hoping you can help me out quickly.

    Please can you unfreeze my account as soon as possible and let me know why it was frozen in the first place? It would also be really helpful if you could give me some advice on how to stop this from happening again.

    I really need to use my account, so I'm hoping you can sort this out for me as soon as possible. I'll be waiting anxiously for your response.

    Thank you very much for your help.

    Best regards,
    Himani Sharma
    Federal Bank customer support has been notified about the posted complaint.
    We apologize for the experience and would like to do everything we can to help. Request you to write to us on [protected]@federalbank.co.in and we'll ensure best possible assistance.

    Also, you can get in touch with our voice expert team from the below contact numbers:

    Toll Free No: for customers calling from India

    [protected]

    [protected]

    For Customers Calling from abroad

    [protected]

    [protected]

    -Tejashri
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      A
      ajithakumari
      from Kundara, Kerala
      Jan 3, 2024
      Jan 7, 2024
      This thread was updated on Jan 7, 2024
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      Online fraudsters account in Federal Bank

      1 A fraudster account is residing at Federal Bank, Velachery Branch, Chennai vide account No. [protected] Smt.Manimeghala.as per the report received from Cybercell 16 times cyber fraud reported in this account. Still you are maintaining that account with you. In my case I have informed the same to your bank in due time through email ([protected]@federalbank.co.in) vide my email id and my cousin's e mail id ([protected]@gmail.com) to Federal Bank,...
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      D
      Divya khan
      Nov 24, 2023
      Nov 25, 2023
      This thread was updated on Nov 25, 2023
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      I have opened a federal bank account from app FI its a online account it was running very well till 17th November. when i tried to do transaction suddenly i could not do transaction i tried contacting bank they said my account is active due to our some mistake your account is inactive we will be activating ur account in 24 to 48 hours and after 2 days when i tried again my account still showing active but i could not do any transaction i went to branch where they informed me my account has been freeezed due to cyber complaint but till now i am not notified through email or anything about cyber complaints account still showing active on app please help me solve this issue. they can not just freeze my account without informing me.
      Federal Bank customer support has been notified about the posted complaint.
      Divya khan,

      We are sorry for your unpleasant experience. Please share your concern at [protected]@federalbank.co.in. Our team will get in touch with you to assist further.

      -Tejashri
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        A
        avinashgupta303
        Nov 23, 2023
        Nov 23, 2023
        This thread was updated on Nov 23, 2023
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        Too many calls for loan & credit card

        Respected sir,
        My mobile number is [protected].
        I am getting too many calls and messages for loans and credit card from this company.
        Please stop this....
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        R
        rashmuhd
        from Delhi, Delhi
        Aug 7, 2023
        Aug 8, 2023
        This thread was updated on Aug 8, 2023
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        Resolved

        Subject: Urgent: Complaint Regarding Fraudulent Activity and Loan Procedure

        Address: the federal bank

        Rashid BachikkandavidaA/c No [protected]+91 [protected]

        Subject: Concerns complaint Regarding Fraudulent Activity and Loan Process

        Dear Respected Team,
        I trust this letter finds you in good health. I am writing to you today with utmost concern regarding a grave matter that involves an incident of fraudulent activity and subsequent loan procedure within your esteemed institution. The purpose of this...
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        A
        Altamashfirozkhan
        Aug 2, 2023
        Aug 4, 2023
        This thread was updated on Aug 4, 2023
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        Deduction of 5782 as ecs charges

        Address: Room no 9 peshiman chawl behind pankeshah dargah lbs Marg Ghatkopar west mumbai 400086

        I took a loan for 2 wheeler and the amount has to be auto deduct from the bank but after my 1st emi i had a talk customer service that I want to cancel it because I was paying the amount in cash to the lender and guy told me that it will get cancelled within 24 hours and it was cancelled in May 2022 but after a year on 2nd August 2023 they deducted the amount of Rs.413. Fourteen times if you're saying that we have cancelled why the has been...
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        D
        diff_2013
        from Pune, Maharashtra
        Jul 31, 2023
        Aug 1, 2023
        This thread was updated on Aug 1, 2023
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        I refer to the Federal Banks customer care number.
        When you dial you hear automated voice. IVR.
        The issue is the IVR is very poor there are blanks or silences in between and hence you are not able to choose correct option

        e.g. if IVR is to say Press 1 for English 2 for Hindi 3 for xyz. Then what you hear is something like

        press 1 for english < silence> press 3 for xyz and like that.
        So I am unable to make correct choice.
        I thought it's my phone issue so I dialed from another phone, another number as well as my landline but the issue of blanks in IVR continues

        I request Federal bank to fix this issue on priority.
        Thanks
        Federal Bank customer support has been notified about the posted complaint.
        Hi diff_2013,

        We apologize for the unpleasant experience you had with us. Allow us a chance to turn your experience around into a positive one. Please share your concern at [protected]@federalbank.co.in and we'll ensure best possible assistance.

        -Nikita
        Hi diff_2013,

        We regret that you did not have a good experience. We assure you that we are constantly working towards improving your experience. Please write to us on [protected]@federalbank.co.in along with your concern and we shall resolve your issue at the earliest.

        -Nikita
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          J
          Joe Jose Mekat
          Jul 15, 2023
          Jul 16, 2023
          This thread was updated on Jul 16, 2023
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          Resolved

          Against Federal bank's financial loot.

          Sir,
          I would like to invite your kind attention in Kerala,
          Federal bank.
          Federal bank is charging extra amount of Rs 25 other than school fees Of Alphonsa Residential School, Bharananganam, kerala
          from parents those dont have an account with federal bank
          Fees amount is 4800
          But parents are compelled to pay 25 rs more. ( attaching the slip )

          Which Is not an ethical way of business...
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          G
          Games
          Jul 13, 2023
          Jul 14, 2023
          This thread was updated on Jul 14, 2023
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          The amount was transferred to my account, but it was not reflected.
          The payee has sent the receipt that shows the amount has been successfully transferred but it is not shown in my balance.
          Kindly help me out.
          I have attached the receipt, kindly find a solution to it.
          +1 photos
          Federal Bank customer support has been notified about the posted complaint.
          Hi,

          We are sorry for your unpleasant experience. Please share your concern at [protected]@federalbank.co.in. Our team will get in touch with you to assist further.

          -Amreen
          Hi,

          Thank you for connecting with Federal Bank.‎
          We sincerely apologize for the inconvenience caused. We request you to kindly get in touch with our voice expert team from the below mentioned details or you can send an Email at [protected]@federalbank.co.in for further assistance.
          Toll Free No: for customers calling from India
          [protected]/[protected]

          For Customers Calling from abroad
          [protected]/[protected]

          -Aftab
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            S
            s.kalai s.arasi
            from Bengaluru, Karnataka
            Jul 9, 2023
            Jul 10, 2023
            This thread was updated on Jul 10, 2023
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            We didnt get any notification or email our account got blocked.We contacted customer care but there was no response.Even our money also got blocked. Very worst service
            +1 photos
            Federal Bank customer support has been notified about the posted complaint.
            Thank you for connecting with Federal Bank.‎
            We sincerely apologize for the inconvenience caused. We would like to inform you that there is a separate customer support to rectify concerns related to EpiFi Banking.
            We request you to connect with the concerned team on below mentioned details.
            Customer care Number :[protected]
            Email id : [protected]@fi.care

            -Sudarshan
            Hi,

            We sincerely apologize for the inconvenience caused.
            We would like to inform you that there is a dedicated customer support to rectify concerns related to EpiFi Banking.
            We request you to connect with the concerned team on below mentioned details.
            Customer care Number :[protected]
            Email id : [protected]@fi.care

            -Amreen
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              A
              ar17
              Jul 9, 2023
              Jul 10, 2023
              This thread was updated on Jul 10, 2023
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              ECS Charges

              I don't even know why my account is being deducted.
              Please refund my amount 🙏🏽...
              +1 photos
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              S
              Sameer9959
              from Manuguru, Telangana
              Jun 24, 2023
              Jun 25, 2023
              This thread was updated on Jun 25, 2023
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              Dears,

              I am writing this concern regarding the CREDit card bills.

              This is related to the One Card - CREDit card non-banking financial centre which is associated with Federal Bank.

              For the month of March 2023, I missed the due date for that they charged me 13000 approximately interest I have cleared that.

              Later I have not missed any date for payments for the recent 3 months but still, they are charging me interest for what I do not understand.

              I am writing so many emails and creating tickets but they sending only one reply to pay the overall bill and close the card.

              Earlier they told me that they will reverse me 1100/- once I paid the total amount

              Still, they are asking to pay more ₹560.4 to close the card.

              I don't want to use this ### card and I have already paid everything which is reflected in the App.

              I want my all-money reversal which is what I have paid towards the unnecessary interest charged.

              Ref Id: 3261135
              Federal Bank customer support has been notified about the posted complaint.
              We sincerely apologize for the inconvenience caused. We would like to inform you that there is a separate customer support for concerned related to OneCard.
              We request you to connect with them on below mentioned details.
              Contact number : [protected]
              E-mail : [protected]@getonecard.app

              -Sudarshan
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                H
                Harshal8899
                May 30, 2023
                May 30, 2023
                This thread was updated on May 30, 2023
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                Regarding Ecs charges debited from my account

                Have paid emi for my mobile purchase emi through online... Every month but still i have been charged for ecs return charge 2478 so i want reversal for your false transactions my account no : [[protected]] kindly call me on [[protected] and refund my amount
                So i want to also stop the mandate and kindly please reverse my false ecs return charge please know the value of 2478...
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                V
                Viju2000
                from Bailhongal, Karnataka
                Apr 8, 2023
                May 23, 2025
                This thread was updated on May 23, 2025
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                My account showing 0 account Balance

                Address: Sgv ayurvedic medical College bailhongal

                Flipkart refuded amount but federal Bank showing zero balance please resolve this problem I am using JUPITER APP...
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