Federal Bank
The Federal Bank Ltd.
Customer satisfaction rating: 63%
Submit a Complaint
423
COMPLAINTS
ADVERTISEMENT

Federal Bank Customer Care

TwitterFacebookLinkedIn
Address
Federal Towers, Head Office
Aluva
Ernakulam District
Kerala
India - 683101

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
217
down
58

Phone:
Phone:
+91 48 4263 0995  [International]
up
70
down
23
+91 48 4263 0994  [International]
up
29
down
17

Fax:
Fax:
+91 48 4262 6366  

Submit a Complaint
Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
Read more
63%
Complaints
423
Pending
0
Resolved
262
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Federal Bank Complaints & Reviews

Sort by:
I have been a federal bank customer for the past 3 years. Recently I noticed a deduction of 71 rupees from my bank account...
Helpful
Share
Report
Copy

During online fee payment cash debited but transaction failed.
Sep 07, 2021

Complaint Status

Federal Bank customer support has been notified about the posted complaint.
Add a comment
Helpful
Share

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Sir, I have transferred Rs. 5000 from my Paytm payments bank to Federal bank via Paytm upi at 12.50 AM yesterday. In the payment...
    Helpful +2
    Share
    Sir

    Iam Savadsalam A/C no: [protected].

    I was make two transfer on 17/08/2021 one of my customer...
    Helpful +3
    Share
    Report
    Copy

    Wells fargo, citizen bank, pnc bank, chase, captiol one, police fire federal credit union, td bank accusing me sending fraud check in Philadelphia pa. Which is not me why would i send fraud check in their company have my own check from unemployment and also social security
    Aug 18, 2021

    Complaint Status

    Federal Bank customer support has been notified about the posted complaint.
    Add a comment
    Helpful
    Share

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      This was a previous email that they sent that they can't resolve the problem. And after talking again they sent the next mail...
      Helpful
      Share
      I Had Ordered A Product From Amazon On 17 Of This Month And Cancelled It On 20 of This Month Itself. I Had Received A Mail...
      Helpful
      Share
      Report
      Copy

      I have made UPI payment to federal bsnl. payment. My amount got deducted but did not get payment confirmation.
      Jul 25, 2021

      Complaint Status

      Federal Bank customer support has been notified about the posted complaint.
      Add a comment
      Helpful
      Share

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        I orderd krost hammer drill machine of rupees 2299 from amazon on 25th june 2021 and cancel it sameday because of warrany...
        Helpful +2
        Share
        My 2 efees transactions made on 14 july is still under queued transaction and order status shows fulfillment in progress for...
        Helpful
        Share
        Report
        Copy

        To,
        The Branch Manager,
        Fedral bank FDRL0002189 Patna

        Subject- Unblock my bank account

        Sir,
        My account is block now please check this problem and verify then unblock my account in my account all transaction are correct

        Yours
        Nitesh Kumar
        A/c- [protected]
        IFSC Code- FDRL0002189
        Aadhaar[protected]
        DOB- 19/03/2003
        Jul 13, 2021

        Complaint Status

        Federal Bank customer support has been notified about the posted complaint.
        Add a comment
        Helpful
        Share

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          Federal Bank- New Panvel Branch is incorrigible, utterly useless and horrendous. Pass Book printing has not been functioning...
          Helpful
          Share
          Report
          Copy

          Don't get mini statment
          What is happening
          Jul 07, 2021

          Complaint Status

          Federal Bank customer support has been notified about the posted complaint.
          Add a comment
          Helpful
          Share

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            Report
            Copy

            Hello, I had send 300 rs from my father's federal bank account yesterday to my federal bank account...the money is debitted from my father's account but it is not credited to my account
            Jul 06, 2021

            Complaint Status

            Federal Bank customer support has been notified about the posted complaint.
            Add a comment
            Helpful
            Share

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              My name is Anjali V holding federal bank account in kalladikode branch with account number [protected] . I had made a online...
              Helpful +3
              Share
              My friend sent me amount of Rs. 10, 000 and Rs. 30, 000/-, amount shows success from Google pay but amount not yet credited...
              Helpful
              Share
              Report
              Copy

              Amount of 30, 000/- and 10, 000/- was transferred by my friend to my federal Bank via UPI GOOGLE PAY. Amount is showing as successful in Google pay but amount has not credited to my bank account yet. Multiple times I've raised this issue but bank employees don't care to respond. Request to kindly rectify the issue ASAP.
              Jul 05, 2021

              Complaint Status

              Federal Bank customer support has been notified about the posted complaint.
              Add a comment
              Helpful
              Share

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                Sir, my name is Alikhan, i try to book train ticket by using irctc app 2 times first time the ticket is not confirmed and...
                Helpful +1
                Share
                Report
                Copy

                My transaction has been queued also the money has been debited, so that i need the amount to be recovered so please do the necessary.
                Jun 13, 2021

                Complaint Status

                Federal Bank customer support has been notified about the posted complaint.
                Add a comment
                Helpful
                Share

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  Report
                  Copy

                  The amount is debited from the account but transaction is still pending after three days. And the time stamp on the transaction date back to 1970.

                  If transaction is not completed within three days it should return as failed transaction. If the amount is debited from account but not credited to bene moreover it is showing as pending status, so it is lying in the federal bank pooling account.

                  It happened in the fed easy pay system which is used by kerala government for transfer of fund to treasury account for availing the common services.
                  Jun 12, 2021

                  Complaint Status

                  Federal Bank customer support has been notified about the posted complaint.
                  Add a comment
                  Helpful
                  Share

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    ADVERTISEMENT