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Federal Bank Complaints & Reviews

3.2
Last updated Aug 12, 2022
Complaints 475
Resolved
297
Unresolved
178
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Federal Towers, Head Office
Aluva
Ernakulam District
Kerala
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683101

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1800 425 1199
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Federal Bank reviews & complaints(475)

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My Federal Bank FI account was frozen around 6th August and I was not even aware of that as no Email or SMS was received regarding this matter.
My Email is [protected]@gmail.com. Hope you can find my account.
I called Customer care and Chat with them for few time but the problem has not solved.
Stop giving fake excuses about suspicious activity because there is none.
Lastly, if my account was frozen then how...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sir my name is Aniket Kumar and my phone no. Is [protected] .
Sir / madam my account was freeze or blocked due to no any reason and the fi support nothing reply they only says that wait for some week sir I have no. Money all the money is in my account. And that account is freeze i can't do any thing should i become beggar or die . I have no a coin to alive my all monthly money was freeze in your account what should I do sir tell me . Plzz reply as soon as possible.
Aug 8, 2022
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
My problem is not resolved yet
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    Hi, Sir yesterday I wanted to 10000 rs add money on Airtel wallet but my transaction was failed and money also deducted from my bank account. Still I not received my money. So I want my money back as soon as ! ! My bank transaction ID is[protected], Bank reference no is - S45348523, amount is - 10000 rs. Please sir my humble request to you please help to get my refund. My Jupiter federal bank register no is - [protected], If I not get my...
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    My Federal Bank Account (Fi Money) Blocked Without Any Reason & Then They Didn't Answer Me & Didn't Unfreeze Please Help Me.. Otherwise I Just Don't Know What I Doing Please Help Me...
    Federal Bank customer support has been notified about the posted complaint.
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      Dear
      Sir/Madam
      I'm an account holder of this bank. My account was blocked. Please unblock my account as soon as possible.
      Federal Bank customer support has been notified about the posted complaint.
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        Hello Federal Bank, I have been using FI Bank and my account was rendered inaccessible some time ago, When I tried contacting them, They said it was done from Federal Bank, Can you please let me know the reasons for the same and the resolution process of the same, I having a lot of trouble due to non access of funds and due to no response from anyone
        My details are as follows
        Phone number: [protected]
        FI Account No :...
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        My account was frozen on June 14 for high velocity transaction..

        12 July i have received a mail from Federal Bank for account unfreez..

        Fi bank ne ab tak account unfreez nahi kia..

        Sab details provides karwa di Maine.....
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        For the last 28 days, they are unable to solve my UPI-related problem. I am unable to transact using UPI through Jupiter app. I have let them know about the issue multiple times but till date no solution. Ticket ID: 709227.

        They are only giving false assurances and extending the turnaround time for my complaint....
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        I had a refund issued from Flipkart of 615 rupees paid via fi debit card. Flipkart has the ARN/Reference number of the refund but fi money is not crediting my money. Attached screenshots...
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        I use Fi Money of Federal Bank. My mobile number is [protected]. I made a payment to Flipkart via Fi and Flipkart has refunded the amount of 615 rupees for the same because the order was cancelled viz reference number PZT[protected]R72AU03. The refund is not credited by Fi Money(Federal Bank)....
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        Greetings!

        i send all details to kollam federal bank to update my details for opening Demat account, even 5 email, the federal bank not respond to complete my request
        Federal Bank customer support has been notified about the posted complaint.
        Dear customer,

        We apologize for the inconvenience faced. Certainly, this is not the kind of experience we would want our customers to have. Request you to share the details with us on [protected]@federalbank.co.in so that we can assist you accordingly.

        - Ameen
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          I purchased a federal bank forex super card in 2020 from a local vendor. Due to covid I was not able to ask for refund but later I went to the vendor and the vendor told me that any forex cards are now dealt with by the bank only. When I go to the bank, they tell me that federal bank has got nothing to do with the forex card now and all they do is give me an ID to email or a number to call. The call never gets through and there is no response of the email too and the bank keeps telling me that they cannot give me my money even though it is a registered federal bank card. All I ask is for my money to be refunded or the card to be reactivated so that I can use the money now but no resolution has been given. Please look into this at the earliest.
          Federal Bank customer support has been notified about the posted complaint.
          I had raised a complaint again to federal bank 2-3 days back and again they are responding the same to me asking me to reach out to supercard
          This is ridiculous.
          Federal Bank Customer Care's response, Aug 1, 2022
          Verified Support
          Dear Customer,

          We apologize for the inconvenience faced. Certainly, this is not the kind of experience we would want our customers to have. Request you to share the details with us on [email protected] so that we can assist you accordingly.

          - Ameen
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            I had jewel loan in coimbatore vadavalli branch. I was unable to pay my loan by due date. But i paid an amount on 29th and 30th june 2022. On 30th june 2022 my jewels were auctioned. Please help to recover the jewels back....
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Federal Bank — Account frozen or blocked

            My account is blocked or frozen on 14 June. I didn't get any information from the bank. I was unable receive money in to my account. As it is my savings account.. It your responsibility to inform the customer before doing anything. Why it is happening. When something is happening bank have to give information to the customer that something before they are doing. I don't know when it done.

            ( Aap log Daily bol rahe ho 3-4 din...
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Federal Bank — Jupiter bank is Bluffing regarding cheque book

            They're bluffing me since more than 2months regarding issuing of cheque book, whenever i contact them. They'll say it's going to dispatch by the end of this day or this Friday or else wait 24 hrs, 48hrs, 3 to 4 days or till Friday. They're continuously bluffing me. Their customer support is not good say because they're saying stories instead of solving the problem...
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Federal Bank — RRN no. 216263993054

            RRR no.[protected]
            MY ticket no. 1354923 Fi
            even after 10days of complaint, they don't have resolution, i haven't received any refund amount.
            but your executive stating that amount has been refunded on 11June 1.47pm
            but you can check my transaction history
            I haven't any amount on that day
            below i have shared Screenshot of amazon(RRN)...
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            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Federal Bank — Forex Supercard-Refund

            The bank has decied to withdrawn the product without informing the existing customers.

            I have balance Forex balance left with my card for future use. Now it is more than 4 months since I am following up with the bank through the mail Id provided by them for the refund and transfer of the balance forex left in my card to be transferred to my bank account.
            I keep getting reply saying it will be processed soon by no action...
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Federal Bank — Even after getting account closure mail from jupiter money, my account is still functional

            I have requested for account closure on 4th of may on jupiter money, one of the partnered bank of federal bank. Yesterday I got an email stating that my account has been closed and all my details will be deleted. Today when i talk to them after seeing that my secondary account (jupiter pot) is still functional, 1st time they said it will close within 4-5 hours. After 4 houra when i again told them, they said it can not be closed as they dont...
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            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Federal Bank — Not refunding amount from IRCTC

            Sir, my name is Musthafa, i try to book train ticket by using irctc app more than 7 times. More than 2 times the ticket is not confirmed and and the amount deducted from my account .Also more than 5 times i cancelled my tickets due to some personal issues. Everytime irctc is refunded the amount next day of my booking/ Cancellation, but federel bank delayed my refund amound and not credited to my account, in my enquiry many complained like...
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            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Federal Bank — Account is frozen from 3 months.

            Hi I am Piu Mondal De. My account is from Fi. The account number is [protected]. My account is frozen from 28/01/2022. Now I am unable to do any transitions. I called FI customer care to complain. Complaint id is 538407. I received an email to visit the nearest branch as an urgent basis to submit my KYC and funds income proof from Federal. I go to reach the nearest Federal branch, Arambagh. But the Federal branch manager refuses to help...
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