[Resolved]  Federal Bank — fed net online transfer failed /timed out and lost money

Hello, i transferred money from federal bank account to axis bank account through imps with reference number[[protected]]. I got an error message telling that the transaction has been timed out. It has not been credited to beneficiary account or not refunded...
Please help me in this concern..
Federal bank account - [[protected]]
Beneficiary account number[[protected]].
Beneficiary bank ifsc - utib0000879
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Mar 9, 2019
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2019
Federal Bank Customer Care's response
Hi Shejil,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (30246) in the subject line so that our team can assist you.
Complaint comments 

Comments

I have recharged through fedmobile for Rs:101.it shows that recharge unsuccessful yet i got my money deducted.how do i get my money back or have the recharge done
Federal Bank Customer Care's response, Feb 12, 2019
Verified Support
Hi Nizam,

We are sorry to hear about your experience. Yhttps://www.https://www.consumercomplaints.in/federal-bank-fed-net-online-transfer-failed-timed-out-and-lost-money-c2224009 delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (30758) in the subject line so that our team can assist you.
Federal Bank Customer Care's response, Feb 12, 2019
Verified Support
Hi Nizam,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (30758) in the subject line so that our team can assist you.
Hi
I am Adarsh .I would like to change my registered phone no as my sim is expired and I am unable to get pin no for my ATM card . Pls help me to resolve . When I initially going register in net banking it showed error message .
My registered email id is [protected]@gmail.com
Federal Bank Customer Care's response, Feb 12, 2019
Verified Support
Hi Adarsh,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (30757) in the subject line so that our team can assist you.

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