Federal Bank Complaints & Reviews

I had transferred 1300 rs from my account to another federal bank account twice. Either time payment was not received but it was deducted from my account. Kindly look into it. It has never occurred like this. But this occurred twice now and i am really worried. I am attaching a screenshot of it for your convenience. Hope you would do needed at the earliest

Dear federal team,

I had applied for a housing loan 2 months before in your bank. Mr. Kesav is the sr. Manager there and who is a friend of my relative. From the day-1 he didn't respond to our calls and we are always communicating everything with mr. Nagarjuna-executive.

Initially we were not having building plan, mr. Kesav informed us just apply for bp and get the receipt, we will proceed further.
But now your executive told that it will not be processed because building plan approval is not available.
I am trying hard to reach out your respected kesav, who donot have the basic responsibility in dealing with customers.

Literally, we had wasted our valuable 2 months of time just due to this kind of behaviour of your manager.

I am also working as an centre manager in an education firm. I could have terminated this kind of employees at the earliest.

Whatsoever, kindly get my work done soon with your (Ho) sincere involvement. So that i can save my time, energy and money.
Looking forward to your reply

My account no is [protected]. I recharged my mobile no no. But after 1hr no recharge recieved. I contacted the customer care but they said to wait for 5 days. Maybe a refund will issue then they take necessary step. Its occurred often time as transaction failed money deducted or trasaction success but not received yet. Please help me as soon as possible.

Oñ marçh 3rd 2019, i tried to book a train ticket in paytm with federal bank debit card online payment, however the ticket booking was unsuccessful due to technical glitch, but the money was deductible from account. It has been a week still the money was never credited to my account, as per paytm, money has been credited to your account, but there was no refund till date, please look into it and do the needful as soon as possible.

This has been 7th year and still this bank is continue doing its pathetic service.

So frustrating that their Thane Branch in Maharashtra is full of lazy useless and dumb employees.

I want someone to reply this mail and resolve this issues or i will go for consumer court and media with this kind of frustration and harassment.

Previously I had saving account from another bank that time also they were complaining about delayed EMI deduction from my account that too because of their faulty system and they ruined my CIBIL score. SO i opened saving account in their thane branch itself then also same problem persist and i keep on getting calls from recovery department. I have enough funds in my account always but then also because of this bank's problem my case always goes to recovery department and i get harsh calls. Even though i had funds my last month EMI were not deducted and today I got call from recovery department, When answered both EMIs got deducted in single without any notice and when i asked for statement some weird explanations were given

Manager of this branch is so useless and lazy that she doesn't reply any mail communication.I doubt she do any work but always out for training. God only knows what kind of training she does. I'm fade up of this bank and their conduct.

I want my saving account statement and loan account statement as soon as possible to recheck what they are deducting from my account.

You people are so dumb and useless that people cant even trust you for 100 rs.

Reply me soon with the documents or I will escalate this to all possible level in federal bank and other sources.

Dated :[protected] reference i'd :[protected] time :11:00 am, i have transferred funds from my fed mobile app to another account the transaction tab is showing the payment is not successful but the money got debuted from my account nor the receiver didn't credited the amount. Refund the money as soon as possible to the account.
Regards
Hemalatha p

Dear federal bank,

I jithin paulson from kerala recently paid 2 bills of kseb electricity bill through fedmobile app. Both the payments failed and amount was debited from my account.

1st bill was rs 2231 and 2nd was rs 326.
I need a refund of the total money which was deducted (Rs 2557) at the earliest or get my bill paid.

My account number is [protected] and kindly do what is necessary.

Jithin paulson

Ticket no. - 497792
Dear federal bank,
I, veronica gomes tried to make an online ticket transaction for my son allen paul gomes on 25th february on cleartrip.com for ticket booking. The ticket booking failed but money was deducted from my account.

The ticket company confirmed that they have not received any money.

Please refund my amount (₹ 3553) to my account (A/c no. - [protected]) in tangra branch (Kolkata) at the earliest.

Kindly revert with the present status of this issue & the date by which amount will reflect to my account.

Veronica gomes

Dear sir/madam

Good morning, now i am writing this after 5 working days of bank.. But my amount is not refunded yet.. This to inform you that on 18/2/2019 i made a transaction through debit card for rs 4399, but my transaction failed and the amount got debited from my account, so what can i do.. Please refund the amount as soon as possible...

Account number : [protected]
Customer id :[protected]
Branch : nadayara (Ifsc fdrl0001766)
Transaction id : s17056826

Regards,
Vinsten lee edison

Hi,

I have recently taken home loan from federal bank. We have several accounts with various different bank but still we availed loan from federal bank is bcoz of best customer reviews. But now we have been forced to take insurance plan for 5 years. I have googled regarding home loan and nowhere it's mentioned to take insurance plan. Also visited various bank regarding it.

Hello my name is alphons, i live in kerala. I would like to change my registered mobile number in federal bank using my phone because my old number is not in use.. It may be disconnected soon. So i wish to change my phone number which i have given in my account.. My mail id is maryjose. [protected]@gmail.com... Please consider this mail and do the needful.. Thank you..

Transaction through fednet for rs. 6960/- made for ksfe chitty payment with transaction id[protected] on 03/02/2019 at 09.50am. Transaction was failed and chitty amount not remitted but amount deducted from my account. No. [protected]. That time itself mail sent to support. But no response received till now.

Kindly do the needful to revert the amount back to my a/c as early as possible.

Nevin david

On feb 1st i sent money through federal bank mobile app, amount credited but status not successful, then i did another transaction that is pending.
Then i checked on feb 2nd. That day it says both transaction are successful, i checked with axis person he said he is not received any amount. He contacted axis customer care there no amount received.
Then i contacted federal customer service they said they have network issue, now it was resolved. He is not raised my complaint. He simply saying no problem wait 2 more days. This people's don't know how to behave also. He simply cut the call. What is the use of imps. Please don't send money through federal when your in emergency. They are not worrying about customers.
My amount was deducted but not yet credited. They don't know how much emergency i have. Heartless people's.
Transaction 1 ref[protected]
Transaction 2 ref[protected]

I had ordered a product on amazon.. And next in few minute i cancelled that item. Amazon resend a sms, said they have initiated refund process. While they mentioned it takes maximum of 3 to 5 days. Today 25 th of january 2019. Mentioned time is over today.. Still waiting for the refund to my debit account.

Order date:19-january-2019
Order total:10, 828 rupee

Order id:[protected]

Hello sir, l alphy john, now i am in pondicheri and i inserted my atm card and withdrawal amount also i mentioned, at the same time electricity issue happened, but i did not receive my cash and cash is debited from my account (1000 rs.), i tried many times to contact customer care number, but i did not get. Please give an instant reply and i am waiting.

There are some customers using their Federal Bank account to do cyber crimes around Mumbai..

I have deposited amount to their account(Contact me through mail i will send the payment details of their accounts), after that they didn't turn up with their products and not in contact with me as well.
Looks Like Bank Personnel also involved and supporting these kind of fraud activities.

How can you help me in this regard.

Thanks,
Sreedhar K

I booked a tatkal train ticket on[protected]. First transaction failed but money was deducted from my account. Then i retried and booked the ticket. Money was deducted twice. I waited 10 days for the refund but i have not received it yet. Following are details of transaction:
Date:[protected]
Bank reference id[protected]
Refund id - [protected]

Dear sir/ madam,
I made my transaction on 3th January through my credit card to my college account which is of federal bank panjagutta.My transaction got failed and money has been deducted from my account .Till now I not even received my amount.Please make sure that my money is refunded as soon as possible.Provided I have my transaction I'd.It is too long that it is more than a week.If it is possible please let know the status as well as when my money will be refunded.

I already have account but i lost passbook and some documents so i open new account with knowledge of bank staff i pay for that and i receive passbook but not received a atm and checkbook. I ask bank they said due to flood on kerala it's delayed.. Later 4 months till i m not receive yet.. Now they said another reason and delay over and over and over again...

Its been more than six months that i have opened an account with federal bank but to my amazement despite of several requests and complaints i haven't got my ATM card yet. Made several visits to the home branch, then the branch near to me, then called on customer care numbers to lodge fresh service requests and complaints a number of times but all in vain, I have not been given any solution to the problem yet.
I am really fed up with the mismanagement and bad treatment of the customer care officers and the employees of my home branch.