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Federal Bank Complaints & Reviews

3.2
Updated: Jun 26, 2025
Complaints 515
Resolved
319
Unresolved
196
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Federal Bank reviews & complaints page 16

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L
lathahema
from Hyderabad, Telangana
Mar 5, 2019
Resolved
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Address: Plot-447, Sri ram Nagar, suraram, Jeedimetla, Hyderabad, Telangana, 500015

Dated :[protected] reference i'd :[protected] time :11:00 am, i have transferred funds from my fed mobile app to another account the transaction tab is showing the payment is not successful but the money got debuted from my account nor the receiver didn't credited the amount. Refund the money as soon as possible to the account.
Regards
Hemalatha p
+1 photos
Mar 6, 2019
Complaint marked as Resolved 
Hello sir/madam yesterday i complained regarding my transaction issue in fed mobile, money has been debited to my account, thank you for quick response.
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2019
Federal Bank Customer Care's response
Hi Latha,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (32539) in the subject line so that our team can assist you.
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    L
    lathahema
    from Hyderabad, Telangana
    Mar 5, 2019
    Resolved
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    Resolved

    transaction queued

    Address: Hyderabad, Andhra Pradesh

    Date of the incident:[protected]
    Reference id : [protected]
    I have been trying to transfer funds may be because of network errors the recipient didn't received funds but the money debited from my account.
    And it is showing queued transaction from more than 1 hour.
    Refund the money in to my account or credit the amount in recipients bank as soon as possible.
    Regards
    Hemalatha p...
    +1 photos
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    J
    JithinP
    from Thrissur, Kerala
    Mar 4, 2019
    Resolved
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    Resolved

    Address: Thrissur, Kerala

    Dear federal bank,

    I jithin paulson from kerala recently paid 2 bills of kseb electricity bill through fedmobile app. Both the payments failed and amount was debited from my account.

    1st bill was rs 2231 and 2nd was rs 326.
    I need a refund of the total money which was deducted (Rs 2557) at the earliest or get my bill paid.

    My account number is [protected] and kindly do what is necessary.

    Jithin paulson
    +2 photos
    Mar 6, 2019
    Complaint marked as Resolved 
    Federal Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 05, 2019
    Federal Bank Customer Care's response
    Hi Jithin,

    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (32487) in the subject line so that our team can assist you.
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      A
      allen paul gomes
      from Bengaluru, Karnataka
      Feb 26, 2019
      Resolved
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      Resolved

      Address: Federal Bank, Tangra Branch, Kolkata, Kolkata, West Bengal, 700014

      Ticket no. - 497792
      Dear federal bank,
      I, veronica gomes tried to make an online ticket transaction for my son allen paul gomes on 25th february on cleartrip.com for ticket booking. The ticket booking failed but money was deducted from my account.

      The ticket company confirmed that they have not received any money.

      Please refund my amount (₹ 3553) to my account (A/c no. - [protected]) in tangra branch (Kolkata) at the earliest.

      Kindly revert with the present status of this issue & the date by which amount will reflect to my account.

      Veronica gomes
      Mar 8, 2019
      Complaint marked as Resolved 
      Federal bank reverted to the complaint on same day... Ticket was raised their end and was assured that money would be refunded withing a time frame of 5 days to 45 days... However I received it today, 10days after the date of problem. Luckily I got back the money.
      Federal Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 26, 2019
      Federal Bank Customer Care's response
      Hi Veronica,

      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (32158) in the subject line so that our team can assist you.
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        V
        Vinlee
        from Kalpetta, Kerala
        Feb 26, 2019
        Resolved
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        Address: Mariya Cottage,Hariharapuram P.o Varkala, Trivandrum,Kerala,India Pin Code:695310, Thiruvananthapuram, Kerala, 695310

        Dear sir/madam

        Good morning, now i am writing this after 5 working days of bank.. But my amount is not refunded yet.. This to inform you that on 18/2/2019 i made a transaction through debit card for rs 4399, but my transaction failed and the amount got debited from my account, so what can i do.. Please refund the amount as soon as possible...

        Account number : [protected]
        Customer id :[protected]
        Branch : nadayara (Ifsc fdrl0001766)
        Transaction id : s17056826

        Regards,
        Vinsten lee edison
        Feb 26, 2019
        Complaint marked as Resolved 
        Thanks. I got my refund amount
        Federal Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 26, 2019
        Federal Bank Customer Care's response
        Hi Vinsten,

        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (32157) in the subject line so that our team can assist you.
        I paid electricty charge with fednet the transaction was unsucessfull but I lost my money.
        Federal Bank Customer Care's response, Mar 6, 2019
        Verified Support
        Hi Suhail,

        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (32547) in the subject line so that our team can assist you.
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          V
          vijaya abrum
          from Mumbai, Maharashtra
          Feb 13, 2019
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 410218

          Hi,

          I have recently taken home loan from federal bank. We have several accounts with various different bank but still we availed loan from federal bank is bcoz of best customer reviews. But now we have been forced to take insurance plan for 5 years. I have googled regarding home loan and nowhere it's mentioned to take insurance plan. Also visited various bank regarding it.
          Mar 23, 2019
          Complaint marked as Resolved 
          Federal Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 14, 2019
          Federal Bank Customer Care's response
          Hi Vijaya,

          We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (30851) in the subject line so that our team can assist you.
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            A
            Alphons Mary Jose
            from Ernakulam, Kerala
            Feb 8, 2019
            Resolved
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            Resolved

            Hello my name is alphons, i live in kerala. I would like to change my registered mobile number in federal bank using my phone because my old number is not in use.. It may be disconnected soon. So i wish to change my phone number which i have given in my account.. My mail id is maryjose. [protected]@gmail.com... Please consider this mail and do the needful.. Thank you..
            Mar 14, 2019
            Complaint marked as Resolved 
            Federal Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 09, 2019
            Federal Bank Customer Care's response
            Hi Alphons,

            Thanks for getting in touch with us. Your delight is very important to us. We would request you to share your contact details at [protected]@federalbank.co.in with your ticket number (30613) in the subject line so that our team can assist you.
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              N
              NEVIN DAVID
              Feb 5, 2019
              Resolved
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              Resolved

              Address: Thrissur, Kerala, 680741

              Transaction through fednet for rs. 6960/- made for ksfe chitty payment with transaction id[protected] on 03/02/2019 at 09.50am. Transaction was failed and chitty amount not remitted but amount deducted from my account. No. [protected]. That time itself mail sent to support. But no response received till now.

              Kindly do the needful to revert the amount back to my a/c as early as possible.

              Nevin david
              Feb 7, 2019
              Complaint marked as Resolved 
              The bank credited back my amount within 2 days
              Federal Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 06, 2019
              Federal Bank Customer Care's response
              Hi Nevin,

              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (30408) in the subject line so that our team can assist you.
              In my federal bank account on dated 9 jan 2019 Rs. 177/- and Rs Rs. 142/- debited plss refund my amount...

              federal bank fed net online transfer failed /timed out and lost money - Comment #3351817 - Image #0
              federal bank fed net online transfer failed /timed out and lost money - Comment #3351817 - Image #1
              Federal Bank Customer Care's response, Feb 14, 2019
              Verified Support
              Hi Manish,

              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (30862) in the subject line so that our team can assist you.
              I tried to transfer amount of Rs.100 via UPI. The amount was not transferred, and it showed transaction unsuccessful in the transaction tab, but my balance got deducted by Rs.100 eventhough the transaction was unsuccessful. Please resolve this quickly.
              Federal Bank Customer Care's response, Feb 18, 2019
              Verified Support
              Hi Syed,

              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (31007) in the subject line so that our team can assist you.
              I was paid RS. 200 to petrol station on the time transaction was failed but amount is debited in the morning

              federal bank fed net online transfer failed /timed out and lost money - Comment #3359224 - Image #0
              Federal Bank Customer Care's response, Feb 22, 2019
              Verified Support
              Hi Naresh,

              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (31932) in the subject line so that our team can assist you.
              I tried to transfer amount of Rs.100 via UPI. The amount was not transferred, and it showed transaction unsuccessful in the transaction tab, but my balance got deducted by Rs.100 eventhough the transaction was unsuccessful. Please resolve this issue quickly.
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                V
                Vrc019
                from Mumbai, Maharashtra
                Feb 2, 2019
                Resolved
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                Resolved

                amount not credited to account but its status is successful

                On feb 1st i sent money through federal bank mobile app, amount credited but status not successful, then i did another transaction that is pending.
                Then i checked on feb 2nd. That day it says both transaction are successful, i checked with axis person he said he is not received any amount. He contacted axis customer care there no amount received.
                Then i contacted federal customer service they said they have network issue, now...
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                S
                Shejil
                Feb 1, 2019
                Resolved
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                Resolved

                fed net online transfer failed /timed out and lost money

                Hello, i transferred money from federal bank account to axis bank account through imps with reference number[[protected]]. I got an error message telling that the transaction has been timed out. It has not been credited to beneficiary account or not refunded...
                Please help me in this concern..
                Federal bank account - [[protected]]
                Beneficiary account number[[protected]].
                Beneficiary bank ifsc - utib0000879...
                +1 photos
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                D
                DIBAKAR SAHA
                from Visakhapatnam, Andhra Pradesh
                Jan 25, 2019
                Resolved
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                Resolved

                Address: 530016
                Website: Amazon.in

                I had ordered a product on amazon.. And next in few minute i cancelled that item. Amazon resend a sms, said they have initiated refund process. While they mentioned it takes maximum of 3 to 5 days. Today 25 th of january 2019. Mentioned time is over today.. Still waiting for the refund to my debit account.

                Order date:19-january-2019
                Order total:10, 828 rupee

                Order id:[protected]
                Mar 3, 2019
                Complaint marked as Resolved 
                Federal Bank customer support has been notified about the posted complaint.
                Jan 25, 2019
                Updated by DIBAKAR SAHA
                Thank You Consumer Complaint Forum and Federal Bank Customer Service... In a Single day of complaint problem resolved. Thanks again.
                Verified Support
                Jan 28, 2019
                Federal Bank Customer Care's response
                Hi Dibakar,

                Thanks for acknowledgment. Please write to us at [protected]@federalbank.co.in for any kind of future assistance.
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                  A
                  Alphy John
                  from Nileshwar, Kerala
                  Jan 23, 2019
                  Resolved
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                  Resolved

                  Hello sir, l alphy john, now i am in pondicheri and i inserted my atm card and withdrawal amount also i mentioned, at the same time electricity issue happened, but i did not receive my cash and cash is debited from my account (1000 rs.), i tried many times to contact customer care number, but i did not get. Please give an instant reply and i am waiting.
                  Feb 25, 2019
                  Complaint marked as Resolved 
                  Federal Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 23, 2019
                  Federal Bank Customer Care's response
                  Hi Alphy,

                  We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (29715) in the subject line so that our team can assist you.
                  Sir/madam
                  I am wrong transfer in bank of Baroda
                  So I can refund my amount in my account
                  Reference id .[protected]
                  Wrong account no.[protected]
                  Date 22.1.2019

                  So thankfully
                  I am

                  Refund my amount
                  My account no.[protected]
                  Jorhat
                  Assam
                  Federal Bank Customer Care's response, Feb 5, 2019
                  Verified Support
                  Hi Suraj,

                  We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (30341) in the subject line so that our team can assist you.
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                    S
                    Sreedhar Kuruba
                    from Bengaluru, Karnataka
                    Jan 17, 2019
                    Resolved
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                    Resolved

                    Address: 560078

                    There are some customers using their Federal Bank account to do cyber crimes around Mumbai..

                    I have deposited amount to their account(Contact me through mail i will send the payment details of their accounts), after that they didn't turn up with their products and not in contact with me as well.
                    Looks Like Bank Personnel also involved and supporting these kind of fraud activities.

                    How can you help me in this regard.

                    Thanks,
                    Sreedhar K
                    Feb 21, 2019
                    Complaint marked as Resolved 
                    Federal Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 18, 2019
                    Federal Bank Customer Care's response
                    Hi Sreedhar,

                    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (28213) in the subject line so that our team can assist you.
                    I went to bank to draw an amount rs 500 on the screen it shows 072 can't find a route wAy so I went back to my home when I seen in my mobile it shows that transaction of an amount 500 has been done i don't no how the money has transacted
                    Federal Bank Customer Care's response, Jan 30, 2019
                    Verified Support
                    Hi Kesam Reddy,

                    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (30078) in the subject line so that our team can assist you.
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                      N
                      ninju66
                      from Delhi, Delhi
                      Jan 16, 2019
                      Resolved
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                      Resolved

                      I booked a tatkal train ticket on[protected]. First transaction failed but money was deducted from my account. Then i retried and booked the ticket. Money was deducted twice. I waited 10 days for the refund but i have not received it yet. Following are details of transaction:
                      Date:[protected]
                      Bank reference id[protected]
                      Refund id - [protected]
                      Feb 17, 2019
                      Complaint marked as Resolved 
                      Federal Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 17, 2019
                      Federal Bank Customer Care's response
                      Dear Customer (Ninju66),

                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (28028) in the subject line so that our team can assist you.
                      Cameras not working in branch since last week we made a complain and still its not attended. Kindly arrange to get it resolved at the earliest.
                      Federal Bank Customer Care's response, Jan 30, 2019
                      Verified Support
                      Hi Vyshnavi,

                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (30091) in the subject line so that our team can assist you.
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                        R
                        reshma464
                        from Guruvayur, Kerala
                        Jan 12, 2019
                        Resolved
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                        Resolved

                        Address: Hyderabad, Telangana

                        Dear sir/ madam,
                        I made my transaction on 3th January through my credit card to my college account which is of federal bank panjagutta.My transaction got failed and money has been deducted from my account .Till now I not even received my amount.Please make sure that my money is refunded as soon as possible.Provided I have my transaction I'd.It is too long that it is more than a week.If it is possible please let know the status as well as when my money will be refunded.
                        Feb 17, 2019
                        Complaint marked as Resolved 
                        Federal Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 13, 2019
                        Federal Bank Customer Care's response
                        Hi Reshma,

                        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (27793) in the subject line so that our team can assist you.
                        I try to withdraw cash from one ATM in that time machine shut downed because of power failure but the same time i got message that amount debited from my account. Actually i did"t receive the money;.
                        Ref #s73259952
                        DT#14.01.2019
                        Federal Bank Customer Care's response, Feb 1, 2019
                        Verified Support
                        Hi Sobin,

                        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (30170) in the subject line so that our team can assist you.
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                          D
                          Devi priya2515
                          from Coimbatore, Tamil Nadu
                          Jan 8, 2019
                          Resolved
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                          Resolved

                          Address: 636903
                          Website: [email protected]

                          I already have account but i lost passbook and some documents so i open new account with knowledge of bank staff i pay for that and i receive passbook but not received a atm and checkbook. I ask bank they said due to flood on kerala it's delayed.. Later 4 months till i m not receive yet.. Now they said another reason and delay over and over and over again...
                          Feb 9, 2019
                          Complaint marked as Resolved 
                          Federal Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 09, 2019
                          Federal Bank Customer Care's response
                          Hi Devi Priya,

                          We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (27609) in the subject line so that our team can assist you.
                          I was shopping online but i can not able to procced the payment process with my card Actually it is showing that the card has been block so i request you to unblock my card as soon as possible

                          new account related - Comment #3333134 - Image #0
                          Federal Bank Customer Care's response, Jan 25, 2019
                          Verified Support
                          Hi Hrishikesh,

                          We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (29830) in the subject line so that our team can assist you.
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                            S
                            samsatvik
                            from New Delhi, Delhi
                            Dec 26, 2018
                            Resolved
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                            Resolved

                            Address: Ghaziabad, Uttar Pradesh, 201014

                            Its been more than six months that i have opened an account with federal bank but to my amazement despite of several requests and complaints i haven't got my ATM card yet. Made several visits to the home branch, then the branch near to me, then called on customer care numbers to lodge fresh service requests and complaints a number of times but all in vain, I have not been given any solution to the problem yet.
                            I am really fed up with the mismanagement and bad treatment of the customer care officers and the employees of my home branch.
                            Feb 8, 2019
                            Complaint marked as Resolved 
                            Federal Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 06, 2019
                            Federal Bank Customer Care's response
                            Hi Sam,

                            We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (27446) in the subject line so that our team can assist you.
                            I will open bank account before 5 days do not activated my account branch opening account staff
                            Federal Bank Customer Care's response, Dec 28, 2018
                            Verified Support
                            Hi Ghuntun,

                            We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (27126) in the subject line so that our team can assist you.
                            Federal Bank cheated My son in loan sanctioning and are not ready to accept the mistake even after we wanted to restructure, charged higher interest, higher processing fees. They have no regrets caused me severe loss and are using delaying and black mailing tactics with sarfasei act 2002 . they evaded proper law to usurp my property. Nasty bank never to trust . want to enjoy on customers situation and circumstances.Does not work in the interest of the customers. cheating bank
                            Federal Bank Customer Care's response, Jan 8, 2019
                            Verified Support
                            Hi Hitesh,

                            We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (27548) in the subject line so that our team can assist you.
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                              E
                              evlyn renjith
                              from Ahmedabad, Gujarat
                              Dec 24, 2018
                              Resolved
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                              Resolved

                              Address: Ernakulam, Kerala, 682021

                              Once i booked a ticket through irtct bud it was shown transaction failed but still 1880 rupees were deposited from my account. And then again i went to an atm where i tried to withdraw 200 but atm had an issue so i did not get my only but that much money got deposited from my account again.. And many times when i book tickets from make my trip most of the time it will show money transactions failed but still my money goes from my account. I need my money back... Please do something about this issue
                              Jan 24, 2019
                              Complaint marked as Resolved 
                              Federal Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 24, 2018
                              Federal Bank Customer Care's response
                              Hi Evlyn,

                              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (26605) in the subject line so that our team can assist you.
                              Dear Sir, Madem...
                              Kindly request November 6 2018, india 1 atm by pass road tiruttani
                              withdraw and not received in cash debited in account Rs.500 only and another 2and transaction is successful.so please verified 9 th november i'll complaint the federal bank complaint no:446212 please any response in the mail .
                              Federal Bank Customer Care's response, Dec 28, 2018
                              Verified Support
                              Dear Customer(deekshi2018),

                              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (27123) in the subject line so that our team can assist you.
                              I requested for a refund from amazon and i got a message from them saying refund issued. It's not reflected in y account.
                              Federal Bank Customer Care's response, Jan 4, 2019
                              Verified Support
                              Dear Customer (nytowl),

                              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (27373) in the subject line so that our team can assist you.
                              Sir how to change my linked mobile number
                              Federal Bank Customer Care's response, Jan 8, 2019
                              Verified Support
                              Hi Alan,

                              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (27547) in the subject line so that our team can assist you.
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                                Prathapkumar Gr
                                from Delhi, Delhi
                                Dec 21, 2018
                                Resolved
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                                Resolved

                                Dear sir/madam,
                                My name is pratap kumar gr imworking in indiana hospital a/c-[protected] is in federal bank, i had applied for a personal loan of rs 35, 000.

                                1. First day - they asked about my salary, i told them it is rs 18, 000, they agreed to sanction the loan and asked whether i had guarantor, i said yes i have a guarantor, they asked me to bring the guarantor.
                                2. Second day - guarantor was approved by the branch manager, in the evening after it was approved in order to know the status of the loan, he told me not to call again and again, because he is doing the processing of the loan.
                                3. Third day - we went to the bank personally, but he told me that he was going on a leave to attend a function and he will be back on[protected]. He also said that he was giving the hand over to the branch head manager
                                4. We waited for 4 days because we felt it was inappropriate to bother the bank too much.
                                5. After 4 days i visited the bank again and spoke to the manager, but he advised me to take the gold loan instead of the personal loan, but i asked him to continue with the personal loan the manager had already approved. He again asked for some documents which we submitted, he assured me that he will be sending these documents to the head office, and it will be approved within 2 days. Even after waiting for 3 days, i didn't receive any amount, so in order to know the status of the loan, i informed to the head office, but they told me that it was already processed, and asked me to visit the branch, but when we went there, and asked about the status of the loan, the assist. Branch manager, yelled at us for complaining to the head office, rudely told us to get the money from the head office itself, and asked us to come back after 2 days. I waited for 3 days, today at 11:00 am, i called the assistant manager, he told me that he had joined today itself and asked me to come at 2:00 pm, so i visited the branch at 2:00 pm, the assistant manager showed me my loan status, and at the same time, he sent a mail to the head office regarding the loan, and asked me to wait till 5:00pm. I called the assistant manager at 6:00 pm to know the status of the loan. But he told me that the loan is rejected.

                                Hence, i want to know why the bank had agreed to sanction the loan?
                                Why did the bank collect all of my documents?
                                Why did the bank assure me that my loan will be approved within 1 day?
                                Who will be responsible for all my expenses?
                                Why did they misguide me?
                                Who is responsible to release my amount?
                                Jan 24, 2019
                                Complaint marked as Resolved 
                                Federal Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 21, 2018
                                Federal Bank Customer Care's response
                                Dear Customer(Prathapkumar Gr),

                                We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (26485) in the subject line so that our team can assist you.
                                Dec 28, 2018
                                Updated by Prathapkumar Gr
                                poor response
                                poor response
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                                  Shana azeez
                                  from Aluva, Kerala
                                  Dec 20, 2018
                                  Resolved
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                                  Resolved

                                  I tried to book a tatkal from irctc on 9 th dec 2018... Cash debited from my account.. But no ticket generated... Its 1 week over now.. No refund from the bank.. Transaction id :[protected]
                                  Please do refund my amount as soon as possible to my account. Its too bad or horrible that you are taking such a long time to return back our cash... Please refund it fast
                                  Jan 23, 2019
                                  Complaint marked as Resolved 
                                  Federal Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 21, 2018
                                  Federal Bank Customer Care's response
                                  Hi Shana,

                                  We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (26465) in the subject line so that our team can assist you.
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