Federal Bank — Federal Bank Account is frozen and my whole amount blocked please freeze objected amount only like SBI and other banks doing

My Account No is [protected] my branch is Poovarani Federal bank . I communicate with branch they provide me these mails and told me to provide these details to "[protected]@gujarat.gov.in" this mail
" Dear Sir

We have got the reply from our related department as

Kindly advise the customer to take up the matter with the police authorities directly, for settlement/closure of the complaint and for issuing fresh orders to us directing to unfreeze the account/lift the lien from the account.

Email id of Gujarat NCCRP : [protected]@gujarat.gov.in

Provide below requested details and clarification to police authorities

customer Full name and Address,
Business/Job details with documents,
Reason behind transaction and fraudulent money,
Bank Statement which shows fraudulent transaction,
Please send Customer Acknowledgement Number
bank account details which is Freeze.
Aadhar Card, PAN Card,
if account belong to corporate/nodal account then provide company details like MOA, AOF, GST, MCA, director details ETC.


Johncy Antony

Asst Manager""

I replied to the concerned cyber police mail"[protected]@gujarat.gov.in"

But the objected amount is only under 10000 but my whole account balance 1 lak 33 thousand are frozen .But in other banks they only keep the objected transaction amount . Yesterday[protected] Onwards i cant use my account but the account accepting money but transaction and any types of withdrawal are disabled .
In my mind those amounts are came from a crypto trading account . I just invested some small amount to crypto website and when i withdraw from site i came to my account but there its mentioning "Royal Tours and Travels " Dont know why . yesterday one of my friend near to my house transfered 1 lak amount to me for some loan repayment purpose but now those big amount which i need to pay as soon as possible is also blocked there Bank told me they are helpless .Please do the needful . and If they got the information and they are going to block my account .Its mandatory that they should inform me . then only i will not give this acccount number to anyone . But bank not intimate me and i gave account number and some more funds also in that frozen account . Please help
ACK .No :[protected]
bank account details which is Freeze.
Account Holder Name : Aravind N
A/C No [protected]
IFSC :FDRL0001115
Branch : Poovarani
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Federal Bank customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2023
Federal Bank Customer Care's response
We are sorry for your unpleasant experience. Please share your concern at [protected]@federalbank.co.in. Our team will get in touch with you to assist further.

Jan 06, 2023
Updated by tuttuvava
i already sent all the details and documents including all documents to cyber police adress provided from federal bank and police departments but still no responds from two of them . i just invest small amount in crypto and withdraw it from the platform after legalize by indian government but the cyberpolice and bank thought that i done some un authorised transaction . please unfreeze my account as soon as possible and do the needful . only federal bank done these full account freezing thing . SBI and other banks freeze objected amount only . Now my account is useless and blocked my salary funds also .
Jan 23, 2023
Updated by tuttuvava
its already 30 days still no reply or actions from federal bank side .
Verified Support
Jan 26, 2023
Federal Bank Customer Care's response
We regret that you did not have a good experience. We assure you that we are constantly working towards improving your experience. Please write to us on [protected]@federalbank.co.in along with your concern and we shall resolve your issue at the earliest.

Feb 15, 2023
Updated by tuttuvava
its already 90 days still no reply or actions from Federal bank or the cyber cell . i still cant use my Account . My other funds including my salary and other emi are in frozen stage . is a very bad experience for me .Now i am planning to convert my regular using account to any other banks
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