[Resolved]  Federal Bank — Freezing account without any notice

Dear Sir,
This is to notifying you regarding the error happened from the Moonupeedika branch manager and till this time not yet rectified after several follow up. Court have been issued an order for holding the particular amount credited in my account for 2 weeks time. Instead of doing that Bank have been freezed my whole account and not able to do any transaction since 2 months and more. No idea how the bank can freeze my account for this long duration based on temporary notice raised by the court. The court have been clearly mention “ In the circumstances, there will be a direction to the additional 7th respondent to ensure that the amounts credited from the 5th respondent shall not be permitted to be withdrawn for a period of two weeks”. After the two week time bank required the court order for reopening the account and i.e. court didn’t issued any order to freeze the account.
Based on the above quoted statement its hard to believe federal bank Moonupeedika branch have taken foolish decision to freeze my whole account instead of holding the particular fund clearly mentioned in the court notice. As a customer I am totally frustrated and unhappy the action taken by bank their own.
Please make it clear on regarding on which base bank decided to freeze the full account . There was no such word mentioning in the court order “ freeze the account”. I strongly believe bank have some hidden agenda regarding this case.
I kindly request favorable decision and action from your side to rectifying and solving the issue.
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Jan 28, 2022
Complaint marked as Resolved 
Still there was no resposne from federal bank and how it can be resolved. Federal Bank Management itself in freezer without any action
Federal Bank customer support has been notified about the posted complaint.
Jan 28, 2022
Updated by yousaf321
Dear Sir,
This is to notifying you regarding the error happened from the Moonupeedika branch manager and till this time not yet rectified after several follow up. Court have been issued an order for holding the particular amount credited in my account for 2 weeks time. Instead of doing that Bank have been freezed my whole account and not able to do any transaction since 2 months and more. No idea how the bank can freeze my account for this long duration based on temporary notice raised by the court. The court have been clearly mention “ In the circumstances, there will be a direction to the additional 7th respondent to ensure that the amounts credited from the 5th respondent shall not be permitted to be withdrawn for a period of two weeks”. After the two week time bank required the court order for reopening the account and i.e. court didn’t issued any order to freeze the account.
Based on the above quoted statement its hard to believe federal bank Moonupeedika branch have taken foolish decision to freeze my whole account instead of holding the particular fund clearly mentioned in the court notice. As a customer I am totally frustrated and unhappy the action taken by bank their own.
Please make it clear on regarding on which base bank decided to freeze the full account . There was no such word mentioning in the court order “ freeze the account”. I strongly believe bank have some hidden agenda regarding this case.
I kindly request favorable decision and action from your side to rectifying and solving the issue.
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i have also same problem

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