Federal Bank Complaints & Reviews

Address: Kerala, India, 676551

Sir, my name is Musthafa, i try to book train ticket by using irctc app more than 7 times. More than 2 times the ticket is not confirmed and and the amount deducted from my account .Also more than 5 times i cancelled my tickets due to some personal issues. Everytime irctc is refunded the amount next day of my booking/ Cancellation, but federel bank delayed my refund amound and not credited to my account, in my enquiry many complained like this is registered against federal bank please help to refund my amount.

Expecting your valuable response

Faithfully
Your customer

May 27, 2022

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2022

Federal Bank Customer Care's response Dear Customer,

We apologize for the inconvenience caused. We request you to kindly let us know more about the issue by writing to us at [protected]@federalbank.co.in so that it can be fixed at the earliest.

-Anitha

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Address: Betra, Badanganj, Hooghly, Westbengal, Pin: 712122

Hi I am Piu Mondal De. My account is from Fi. The account number is [protected]. My account is frozen from 28/01/2022. Now I am unable to do any transitions. I called FI customer care to complain. Complaint id is 538407. I received an email to visit the nearest branch as an urgent basis to submit my KYC and funds income proof from Federal. I go to reach the nearest Federal branch, Arambagh. But the Federal branch manager refuses to help...

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Address: Delhi

Unable to do transaction with Jupiter money, request you to please do needful ASAP

Federal Bank customer support has been notified about the posted complaint.

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Federal Bank Customer Care

from Delhi, Delhi

Jun 5, 2022

Verified Support

Dear Customer.

Let us take care of it right away. Allow us a chance to discuss this with you.
Customer care Number :[protected]
Email id : [protected]@jupiter.money"

- Ameen

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Address: Delhi

Bill (Electricity) paid via Mahavitaran app, showed Failed but money was deducted.

Federal Bank customer support has been notified about the posted complaint.

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Federal Bank Customer Care

from Delhi, Delhi

Jun 5, 2022

Verified Support

Dear Customer,

We apologize for the inconvenience caused. We request you to kindly let us know more about the issue by writing to us at [protected]@federalbank.co.in so that it can be fixed at the earliest.

- Ameen

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Address: Shaheed path sultanpur road

On 24th nov 2021 around 9 pm I received a call from a fraudulent who introduce himself as my relative he knows my sister's name after a normal conversation he asked me to become a member of his online company I refused and end the call after few min he send me a QR code as soon as I opened that code without submitted OTP I lost rs 5000 after 2 months I came to know that his name is Kapil Jain and he is a customer of federal Bank. My axis Bank did not support me in this matter RBi Ombusement already close the case and blocked my I'd so that I can't complaint again please help me out and refund my money to my account.

Apr 12, 2022

Complaint marked as Resolved

They not resolved the complaint yet i received a mail from support @federal bank in that reply they just written me to corporate in the investigation which is continuing by Sushant golf City police station and cyber cell hazratganj.

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2022

Federal Bank Customer Care's response Dear Customer,

We apologize for the inconvenience faced. Certainly, this is not the kind of experience we would want our customers to have. Request you to share your concern with us on [protected]@federalbank.co.in so that we can assist you accordingly.

-Anitha

Apr 12, 2022

Updated by Presto I am feeling helpless and disturbed after four months even now you are asking me to update my complaint.if any necessary step taken by any one then after 120 days the issue has been resolved and I get back my money in my account.

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I wonder such a high reputed bank is handling Fastag service in very poor level. Please have a good customer care service. All numbers are either not reachable or inactive.

Apr 12, 2022

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2022

Federal Bank Customer Care's response Hi Susajsn,

We are sorry for your unpleasant experience. Please share your concern at [protected]@federalbank.co.in. Our team will get in touch with you to assist further.

-Ameen

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S

Sudharsan Mukundan

from Chennai, Tamil Nadu

Apr 13, 2022

Worst recharge experience with Federal Bank FastTag. Both netbanking and UPI (PayTM) transaction failed after money was deducted. Every time the control is returned to the Fedbank page after successful payment (gateway) it would freeze leaving orphaned transactions. Poor tech support leaves customers at loss.

Transaction 1: Date 12Apr22 for Rs.607. Amount debited 616.44 including taxes and charges. Netbanking payment gateway chosen on Fedbank FastTag portal. ICICI bank Transaction reference: [protected]

Transaction 2: Date 12Apr22 for Rs.107. PayTM payment gateway chosen on Fedbank FastTag portal. Transaction reference: UPI Ref No.[protected] to UPI ID:[protected]@fbl

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Address: Federal bank ,perookada ,tvm

I have two gold loan in federal bank perrokada tvm branch on 9/12/2021 for 3 months but the branch take my gold for auction with no notice fedac:[protected] i send so many mails to federal bank authories but no use so give give me solution for this issue

Apr 2, 2022

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2022

Federal Bank Customer Care's response We sincerely apologize for the inconvenience. We will look into the matter on priority basis and get back to you at the earliest.

-Regards,
Federal Bank

May 05, 2022

Updated by Rijo Js not resolved yet

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Address: peroorkada,kerala,tvm

Website: Federal bank

I have two gold loan in federal bank perrokada tvm branch on 9/12/2021 for 3 months but the branch take my gold for auction with no notice fedac:[protected] i send so many mails to federal bank authories but no use so give give me solution for this issue
RIJOJS
[protected]

Apr 2, 2022

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2022

Federal Bank Customer Care's response We sincerely apologize for the inconvenience. We will look into the matter on priority basis and get back to you at the earliest.

-regards,
Federal Bank

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Sir, as I'm unable to do transaction with Jupiter money, request you to please do needful ASAP

And it's showing that account has been frozen and I have completed my VKYC on 20/02/2022, Request you to please do needful
As it has been completed more than 72 Hrs, even Not getting proper response from your side

Name : Jeswani Prakash
Mobile number : [protected]
Customer ID :[protected]
A/C...

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Respected sir I made transaction mistakenly to Bharath pe by phone pe
Transaction details Attached file

Mar 25, 2022

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2022

Federal Bank Customer Care's response We are sorry to hear about your experience. Your delight is very important to us. Kindly share your
concern along with your contact details at [protected]@federalbank.co.in, so that our team can assist you.

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Address: kochi,Kerala lulu federal bank

My account is not working, i visited so many times regarding my account to my branch but they can't fix my problem.

name; bibek Tamang
branch name lulu Kochi federal bank Kerala
please I request to you solve my problems.

Mar 25, 2022

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2022

Federal Bank Customer Care's response We are sorry for your unpleasant experience. Please share your concern at [protected]@federalbank.co.in. Our team will get in touch with you to assist further.

-Anitha

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I have applied for OneCard Credit Card issuing bank is Federal Bank, they claim to give within 3 minutes. I have filled in the application and got the partial approval just kyc was pending I completed the Video KYC same day, the Officer informed me within 15 mins the KYC will be updated and I’ll receive card within few days. It’s been 3 month my application is still stuck at KYC page. I have emailed the FPL Tech Team (OneCard Team) more than a few times and they reply the same drafted format the application will update automatically. They have not looked into the matter with serious note and not willing to solve the issue.

They are not indicating what’s the problem.

Kindly note my Id is linked to my phone number [protected]

Regards

Saif Gani

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2022

Federal Bank Customer Care's response Hi Customer,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in so that our team can assist you.

Feb 22, 2022

Updated by Saif Gani I can’t see your email id it is protected

Apr 13, 2022

Updated by Saif Gani Wow nobody cares to reply here how pathetic customer service is?
I'm shocked

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Sir i have withdraw rs 2000 on 3 jan, 1500 on 4th jan from my 12 % club account and 2811 from my upstox account (45aker) to my jupiter account powered by federal bank intially they said that i need to complete video kyc then i will get my amount within 24 hours but its been a week since i have completed my vkyc still not getting my amount whenever i call they say it will take24-48 hours its been more than a week i have borrowed from my friend who have got amount from some lending companies if i can get it before the date i will have to pay penalty . i request you to please help me with this issue

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2022

Federal Bank Customer Care's response We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (133899) in the subject line so that our team can assist you.

Jan 29, 2022

Updated by jaiigi I have mailed you on the id provided by you yesterday . still not got any reply /ressolution

Jan 31, 2022

Updated by jaiigi still m not getting any reply from your side not here not there

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Dear Sir,
This is to notifying you regarding the error happened from the Moonupeedika branch manager and till this time not yet rectified after several follow up. Court have been issued an order for holding the particular amount credited in my account for 2 weeks time. Instead of doing that Bank have been freezed my whole account and not able to do any transaction since 2 months and more. No idea how the bank can freeze my account...

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Iam hajira, i booked train ticket through confirm tocket.. unfortunately due to waiting list i cancelled it and the confirm ticket initiated the refund...but even after near to one month money not refunded to me.. when i contact them.. they replied to me to contact your.. so do needfull.. immediately

Feb 7, 2022

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Jan 05, 2022

Updated by hajirasanu Iam hajira, i booked train ticket through confirm tocket.. unfortunately due to waiting list i cancelled it and the confirm ticket initiated the refund...but even after near to one month money not refunded to me.. when i contact them.. they replied to me to contact your.. so do needfu

Verified Support

Jan 06, 2022

Federal Bank Customer Care's response Hi Customer,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (248846) in the subject line so that our team can assist you.

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I have contacted Federal Bank Branch (Banneragatta) but proper response not given and telling that they required 21days of time to give outstnding confirmation as on day which extra burden and my transaction is hold due to this since i have sold out my car to Cars24 and they want to close loan amount for that they are asking me forecloser letter but branch is not given, it is very difficult to me to sale the car and i am unable to fulfil my necessary things because i need money urgently for hospitla because one of my relative in hospital.

Feb 7, 2022

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2022

Federal Bank Customer Care's response Hi Sahadevappa,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (248845) in the subject line so that our team can assist you.

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Address: Tehatta

I have paid 24th December on flipkart by debit card, amount ₹9499, and i cancelled the order the refund completed from the flipkart but it didn't recieve on my account.

My mobile no - [protected]
My account no - [protected]

Please refund it immediately.

Feb 2, 2022

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2021

Federal Bank Customer Care's response Hi Arik,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (248450) in the subject line so that our team can assist you.

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Address: Tehatta

I have paid 24th December on flipkart by debit card, amount ₹9499, but the amount didn't recieve.

My mobile no - [protected]
My account no - [protected]

Please refund it

Jan 30, 2022

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2021

Federal Bank Customer Care's response Hi Arik,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (248450) in the subject line so that our team can assist you.

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Hi,
I made a transaction using upi payment with medmobile application last day. and the payment status is "transaction queued" still no updates.and the money debited from my account and not since credited to reciever account.

Feb 2, 2022

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2021

Federal Bank Customer Care's response Hi Customer,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (248447) in the subject line so that our team can assist you.

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I returned 3 items to amazone and the initiated refund and all other refund details such as RR No initiated date etc but didn't reach my account the details are follows, ( payment done through debit card) kindly provide my money back.

1) item price - 649
reference no - VMRNJHSG0000KVJYBSLD
Date of transaction - Nov 5, 2021
Refund issued date - Nov 19, 2021

2) item price - 529
Reference no - VMRZUENX0000KVJYO2LD
Date of transaction- Nov 5, 2021
Refund issued date - Nov 19, 2021

3) item price - 1850
Reference no - VMRTSE4R0000KVJYHMI6
Date of transaction- Nov 5, 2021
Refund issued date - Nov 20, 2021

Jan 7, 2022

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2021

Federal Bank Customer Care's response Hi Sibi,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (243076) in the subject line so that our team can assist you.

Federal Bank Complaints & Reviews

File a complaint to Federal Bank

Federal Bank reviews & complaints page 4

Not refunding amount from IRCTC

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Account is frozen from 3 months.

Unable to do transaction with Jupiter money, request you to please

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Bill (Electricity) paid via app, showed Failed but money was deducted

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5000rs debited from saving account through fraud

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Fastag Customer service

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Gold auction without any notice before duedatefedac:14160100051123

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Gold auction without any notice before due date fedac:14160100051123

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REG : Jupiter Money

Fraud payment to this bank

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Account is not working

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Approved Card Application stuck due to technical error with no resolution provided by Federal Bank or OneCard App Team

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Credit of incoming transaction

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Freezing account without any notice

Refund not reflected on account

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Loan amount foreclosure letter issues

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I have paid 24th December on flipkart by debit card, amount 9499, and I cancelled the order the refund completed

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I have paid 24th December on flipkart by debit card, amount 9499 , but the amount didn't recieve

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Transaction status in queued

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Amazon initiated refund but I didn't receive the amount in my bank account

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Federal Bank Complaints & Reviews

File a complaint to Federal Bank

Federal Bank reviews & complaints page 4

Not refunding amount from IRCTC

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Account is frozen from 3 months.

Unable to do transaction with Jupiter money, request you to please

Post your Comment

Bill (Electricity) paid via app, showed Failed but money was deducted

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5000rs debited from saving account through fraud

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Fastag Customer service

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Gold auction without any notice before duedatefedac:14160100051123

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Gold auction without any notice before due date fedac:14160100051123

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REG : Jupiter Money

Fraud payment to this bank

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Account is not working

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Approved Card Application stuck due to technical error with no resolution provided by Federal Bank or OneCard App Team

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Credit of incoming transaction

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Freezing account without any notice

Refund not reflected on account

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Loan amount foreclosure letter issues

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I have paid 24th December on flipkart by debit card, amount 9499, and I cancelled the order the refund completed

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I have paid 24th December on flipkart by debit card, amount 9499 , but the amount didn't recieve

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Transaction status in queued

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Amazon initiated refund but I didn't receive the amount in my bank account

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