[Resolved] Federal Bank — Looted by your jupiter

drtahir222

from Srinagar, Jammu and Kashmir

Jan 28, 2023

Address:

kupwara jammu and kashmir

I am using jupiter just because of your tag and got looted.
I made transaction of 4473 rupees from jupiter bank to make my trip through debit card, money. got deducted but booking failed. After contacting jupited they said wait till 72hrs after that they said wait till 26th january. after that they said eat till 27th january then they said wait till 30th january then they said wait till 18th april
i am a student, i am from poor family i had used it because of federal bank.Kindly please help me
or else i have to suicide because latter we took money on credit from shopkeeper by which my mother is facing daily harassments.please help
me.
Bank reference number
S72904374
Jupiter transaction ID
[protected]
Transfer type
Jupiter Debit Card
contact:- [protected]
mail:- [protected]@gmail.com

+4 photos

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Apr 2, 2023

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2023

Federal Bank Customer Care's response We are sorry for your unpleasant experience. Please share your concern at [protected]@federalbank.co.in. Our team will get in touch with you to assist further.

-Prasanth

Verified Support

Feb 22, 2023

Federal Bank Customer Care's response We would like to inform you that there is a separate customer support to rectify concerns related to Jupiter Banking.
We request you to connect with the concerned team on below mentioned details.
Customer care Number : [protected]
Email id : [protected]@jupiter.money

-Harif