[Resolved]  Federal Bank — transaction queued

Address: Hyderabad, Andhra Pradesh

Date of the incident:[protected]
Reference id : [protected]
I have been trying to transfer funds may be because of network errors the recipient didn't received funds but the money debited from my account.
And it is showing queued transaction from more than 1 hour.
Refund the money in to my account or credit the amount in recipients bank as soon as possible.
Regards
Hemalatha p
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Mar 6, 2019
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2019
Federal Bank Customer Care's response
Hi Latha,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (32539) in the subject line so that our team can assist you.
 
17 Comments

Comments

I have been trying to transfer funds may be because of network errors the recipient didn't received funds but the money debited from my account.
And it is showing queued transaction from more than 1 hour.
Refund the money in to my account or credit the amount in recipients bank as soon as possible.

Your's faithfully
Uma sankar

Federal Bank Customer Care's response, Sep 28, 2019
Verified Support
Hi Uma,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (55704) in the subject line so that our team can assist you.
I tried to recharge DTH but since a day it shows queued transaction. Please cancel my transaction as there is no option in fedmobile to cancel by ourselves.

Federal Bank Customer Care's response, Nov 2, 2019
Verified Support
Hi Customer (Ash m),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (58863) in the subject line so that our team can assist you.
I have made imps transaction Federal mobile app and it was ended up as "queued transaction" can anyone give mr proper explanation on the particular topic. is it necessary to complain? of its a process which is just a delay. Im confused and worries.

I have made an imps transaction in Federal mobile app and it was ended up as "queued transaction". Can anyone give me proper explanation on the particular topic. is it necessary to complain? or it's a process which is just a delay. Im confused and worried.

Federal Bank Customer Care's response, Aug 31, 2020
Verified Support
Hi Vignesh,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (91539) in the subject line so that our team can assist you.
Hai team, I have made an imps transaction in Federal mobile app and it was ended up as "queued transaction". Can anyone give me proper explanation on the particular topic. is it necessary to complain? or it's a process which is just a delay. Im confused and worried.
Refund the money in to my account or credit the amount in recipients bank as soon as possible.

Regards,
Lijin

Federal Bank Customer Care's response, Sep 7, 2020
Verified Support
Hi Lijin,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (92745) in the subject line so that our team can assist you.
I tried to recharge DTH but it keeps on showing queued transaction. Please cancel the transaction as there is no option in fedmobile to cancel the same by ourselves.

Regards
Minimol

Federal Bank Customer Care's response, Sep 24, 2020
Verified Support
Hi Minimol,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (97661) in the subject line so that our team can assist you.
I'm transfer the money but not credited on particular account but money debited from my account please resolve my transaction I'd is
[protected]

Ravi Kumar Dahiya's reply, Sep 27, 2020
Please answer me
Federal Bank Customer Care's response, Sep 28, 2020
Verified Support
Hi Ravi,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (98370) in the subject line so that our team can assist you.
Hi, I tried tk do an IMPS transfer with fedmobile app, but it says queued, and I'd like to cancel it.

Dpk99's reply, Sep 27, 2020
The amount has been debited, but has not been credited at the destination account.
Dpk99's reply, Sep 28, 2020
Hi, kindly reply soon!
Federal Bank Customer Care's response, Sep 30, 2020
Verified Support
Hi Customer (Dpk99),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (98776) in the subject line so that our team can assist you.
I have been trying to transfer funds may be because of network errors the recipient didn't received funds but the money debited from my account.
And it is showing queued transaction from more than 1 hour.
Refund the money in to my account or credit the amount in recipients bank as soon as possible.

Your's faithfully
Mohammed Mansoor (Son of mymuna)

Federal Bank Customer Care's response, Oct 20, 2020
Verified Support
Hi Mansoor,

We do not want you to feel this way. Kindly share your contact details and concern at [email protected] with your ticket number (102443) in the subject line so that our team can assist you.
I have been trying to transfer funds may be because of network errors the recipient didn't received funds but the money debited from my account.
And it is showing queued transaction from more than 2 days
Refund the money in to my account or credit the amount in recipients bank as soon as possible.

Your's faithfully
Veerendrakumara b s

Federal Bank Customer Care's response, Oct 27, 2020
Verified Support
Hi Veerendrakumara,

We do not want you to feel this way. Kindly share your contact details and concern at [email protected] with your ticket number (103407) in the subject line so that our team can assist you.
I have done IMPS transfer today..amount has been deducted from my account but it didn't get credited on the other side..what will I do now.its been 24 hrs after the transaction.

I have done an IMPS transaction, amount deducted from my account but didn't get credited in the other side.please help

Federal Bank Customer Care's response, Nov 9, 2020
Verified Support
Hi Simi (Simithomas),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (105103) in the subject line so that our team can assist you.
I have been trying to transfer funds may be because of network errors the recipient didn't received funds. but the money debited from my account.
And it is showing queued transaction from more than 3 hours.
Refund the money in to my account or credit the amount in recipients bank as soon as possible.
Regards
AL AMEEN M H

I have been trying to transfer funds may be because of network errors the recipient didn't received funds but the money debited from my account.
And it is showing queued transaction from more than 4 hours.
Refund the money in to my account or credit the amount in recipients bank as soon as possible.
Regards
AL AMEEN M H

Federal Bank Customer Care's response, Nov 28, 2020
Verified Support
Hi Ameen,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (107955) in the subject line so that our team can assist you.
I had transferred some money from the Fedmobile app. It shows queued transactions. It has been now five days, it has not been credited yet in the beneficiary's account. I am attaching the details. If possible refund the money in my account back at the earliest.

Thanks
Leo T

Federal Bank Customer Care's response, Dec 1, 2020
Verified Support
Hi Leo,

We do not want you to feel this way. Kindly share your contact details and concern at [email protected] with your ticket number (108533) in the subject line so that our team can assist you.
I had sent some money via FedMobile app.But it is showing qued transaction. The receiver didn't receive the money but it has been credited from my account. Please help.
Federal Bank Customer Care's response, Dec 14, 2020
Verified Support
Hi Shilpa,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (114134) in the subject line so that our team can assist you.
I have been trying to recharge my phone but it shows that the transaction is queued for the past 4 days.
No money was lost from the account balance.what should I do?
Should I recharge once again?

Federal Bank Customer Care's response, Nov 3, 2021
Verified Support
Hi Customer (Nihmatv),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (237458) in the subject line so that our team can assist you.

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