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Fenesta Complaints & Reviews

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Updated: Aug 16, 2023
Complaints 64
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9
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Fenesta reviews & complaints page 4

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V
Vinod Kumar
from Kolkata, West Bengal
Dec 7, 2009
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I like Fenesta Windows and Doors. They sell high quality UPVC Windows & Doors. I would like to say all the people going to buy Fenesta windows to be really happy of the way they handle the contract. These guys to start with are a trustable lot. I need not to follow up with them they do all the work in time. I am very happy with Fenesta Windows services. I have brought lots of windows and doors from Fenesta for my new hotel in Mumbai. Fenesta is India's first ever window solutions provider, specializing in the design, manufacture, installation and service o[censored]PVC window systems. Fenesta windows Save Energy & Reduce Air Conditioning Costs also. That’s why I like Fenesta Windows a lot.
Aug 14, 2020
Complaint marked as Resolved 

Fenesta Windows Has No — Fenesta Windows Has No

I like Fenesta Windows and Doors. They sell high quality UPVC Windows & Doors. I would like to say all the people going to buy Fenesta windows to be really happy of the way they handle the contract. These guys to start with are a trustable lot. I need not to follow up with them they do all the work in time. I am very happy with Fenesta Windows services. I have brought lots of windows and doors from Fenesta for my new hotel in Mumbai. Fenesta is India's first ever window solutions provider, specializing in the design, manufacture, installation and service o[censored]PVC window systems. Fenesta windows Save Energy & Reduce Air Conditioning Costs also. That’s why I like Fenesta Windows a lot.
Fenesta gives plastic looks, i like German one.
I have also buy fenesta window for my new house. It provides good services and its designing makes my home so attractive. I am really happy to to take fenesta services and also suggest to you.Fenesta windows installation and maintenance is so silmple.
http://www.fenesta.com/
We used VEKA windows & doors. They are far far better ...

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Fenesta has also come up with wooden finish. It is awesome, specially the dark one. I have used them and order was executed smoothly(except for one day delay, which i m absolutely ok with)

Go for FENESTA, i[censored] r planing to go for Upvc
WINDOOR Xperts has the best solution for uPVC windows & doors system. Please contact WINDOOR Xperts on +91-[protected], +91-[protected].

M Sandilya
Architect
Hauz Khas
Excellent service from start to finish from the initial enquiry through to installation. Knowledgeable sales consultant and quality product. Our 6 panel windows are effortlessly smooth as stated in their sales literature. We received an excellent sales service and paid up front with no issues. We even received a call to confirm a timely delivery. The windows arrived on the day as promised and the installation took place as scheduled. The windows look fantastic and are the centre piece of our new extension. We would love to recommend Fenesta to our friends and family.
In the past year I have installed Fenesta casement windows in my living room. Really it has improved the complete aesthetics of my living room. Whenever any guest come to my home they don't forget to give pleasing comments about my new windows. Now I realize that, I haven't done any mistake by choosing Fenesta Building Systems.
I was very interested to use wood windows in my new house in Bangalore but was dissuaded by my architect because of Bangalore's wet weather eight months in the year. He recommended me Fenesta UPVC windows and assured me that it will suit my house. I accepted his advice due to his experience of installing windows in Bangalore. Fenesta has provided me excellent service from start to finish from the initial inquiry through to installation. They have knowledgeable sales consultant and quality product. I have received an excellent sales service and paid up front without any issues.

Now I have Fenesta UPVC windows and I am on cloud nine because of its wonderful features. Thanks to Fenesta!!
Nothing but good things mentioned about Fenesta above.
However the link below is a different story.
http://www.consumercomplaints.in/complaints/fenesta-windows-c243635.html
So far my experience has not been that good, am surprised at the poor salesmanship for such an expensive product. I like the wood finish windows, they look very good, but am not happy with the their sales at all, in my experience so far I can say they don't seem interested in the sale at all, makes me wonder what the after sales will be like. The display windows in the showroom they took me to at Tardeo where dirty and there was a dead fly and dirt in the tracks. They had not bothered to clean it. The showroom had its shutter down at 1. p.m. the salesman had to unlock it and open it.
I would like to let you know how pleased I am with the service provided by Fenesta Building Systems. The UPVC windows have been fitted in my home and I'm more than happy with it. I'm going to order another set o[censored]PVC windows in the next couple of months. I will strongly recommend UPVC windows of Fenesta to my friends and family.

Keep up the great work.
I'm using two sets of Fenesta UPVC windows. Its designs are beautiful and durable. When it comes to customer care service, Fenesta Building Systems is top-class and the company believes in taking care of their clients from the start to the end. I would like to recommend Fenesta windows and doors to everyone who want quality products with good customer service.
Recently I have ordered 2 sets of Fenesta UPVC sliding windows for my home. The installation of windows has been completed smoothly and it has given a new look to my home which is very attractive and inviting. I received an excellent sales service from Fenesta team and will recommend Fenesta Building Systems to all my friends and family.
I have recently installed two sets of Fenesta casement windows in my bedroom. The coordination between the team manager and the staff is very good. I believe Fenesta Building Systems is the most trustable brand in India and I'm delighted with UPVC casement windows. Thanks to Fenesta team...
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    V
    Vinod Radhakrishnan
    from Bengaluru, Karnataka
    Sep 1, 2009
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    Not a trustable company

    I would like to warn all people going to do business with Fenesta windows to be really careful of the way they handle the contract. These guys to start with are an untrustable lot. I had to follow up with them numerous times before they even came to give me a quote. Once they came and took the measurements for the quote, it took about 3 weeks for them to come up with the quote. Then a further 2 weeks to take the cheque. Unfortunately, these...
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    S
    Sivaram Vydyanadhan
    from Delhi, Delhi
    Jun 10, 2009
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    Fenesta quotes - Non Transperent

    I had received two quotations one for Openabale and another for Sliding windows.
    For Openable the dealer had given me 5% discount from the whole value.
    For Sliding the pricing didn't indicate any discounts.

    When enquired the reply I received was that "Discount is already included in the quotation".

    I told him to get me a quotation with the indicated discounts on the same to which...
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    K
    Kaizad Dinshaw
    from Chennai, Tamil Nadu
    Nov 20, 2007
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    i have purchased windows from this company for over rs 2 lakh! once the installation was complete they refuse to answer any service calls. some of the windows do not even close fully! and ofcourse 100 percent payment was taken in advance. can some action be taken against these people?
    Aug 13, 2020
    Complaint marked as Resolved 
    Dear Mr. Dinshaw,
    I head HR at Fenesta Building System. Today morning I saw your complaint against services of Fenesta Building Systems. Immediately I spoke to our Bombay branch, who has executed the order. I am given to understand that our Dy Manager Retail Sales, Mumbai Mr. Ketan Mewada has addressed the issue.
    I apologize that you had to face this problem.
    In case of any further problem you may address me directly. My e- mail id is: divya.[protected]@fenesta.com

    Looking forward for a long lasting relationship.

    Divya Joshi
    Head HR
    Fenesta Building System
    Siraj Ahmed Khan
    Permanent Address: H.No. 78/2RT, Vijaynagar Colony, Hyderabad, AP 500002
    India.
    Mobile: [protected] Email: [protected]@yahoo.com
    Summary An Enthusiastic Aluminium Specialist with 11 Years of solid experience in Aluminum Works. Excellent Communication skills and ability to work with all Levels of Management & Technical Teams and Willingness to Learn New Technologies. Looking for Opportunity in India.
    Skills ACAD R-14, ACAD 2004, ACAD 2006, ACAD 2008, Microsoft Windows 2000/XP, Internet Explorer, Microsoft Word, Excel, PowerPoint, WinZip and Nod32 Antivirus
    Education B.Com. Computers, Osmania University
    Diploma in AutoCAD, Word Master
    Post Graduate Diploma in Computer Science
    Experience Alumatec company, Jeddah, Saudi Arabia Jan1997 - Current
    Working as Production Engineer
    Duties and Responsibilities as follows:
    1. Checking contract BOQ.
    2. Locating Scope OF Work
    3. Making Shop Drawings (Schedule Of Curtain Walls, Windows, Doors
    And Typical section Details)
    4. Coordination With Project Mangers For Site Measurements And Site
    Information.
    5. Bending of Aluminium profiles as per site dimensions.
    6. Making templates for bending department. (1:1 scale for Production)
    7. Taking Approvals To Start Production files
    8. Making Cutting List Of Aluminium Profiles
    9. Helping in Making Production Files
    10. Making Material BOQ For powder Coating.
    11. Making Glass Optimization
    12. Making Glass Cutting List As Per Location.
    13. I Have Skill To Explain About Alum. Product (Marketing)
    14. Making Aluminium Cladding Layout And Elevation.
    15. Making Spider System Layout And Elevations.
    16. Making Framless (U-channel Embeded And Exposed) Layout and
    Production Files (Patch Fittings And Double Action Floor Springs)
    17. Leading a team of seven Aluminium Engineers.
    18. Following According to ISO Forms.
    I am Suresh form Chennai.
    i represent a Realty and Developer Company in Chennai.
    some time back i floated a query for fenesta Building systems window products to your " [protected]@fenesta.com". it made me regret to inform that till date or time none from fenesta has taken initiative to respond .
    please improve your customer relations and attend to queries faster to develop your client database.
    Regretting
    D.Suresh
    [protected] - Chennai
    will have to wait and watch for the response
    dear have your problem solved
    I manish mehta had place order to one stop solutions in kolkata dealer for 4 windows.
    While delivering the materials their transporter along with dealer person has broken the ceiling light which carrying 9 ft material of fenesta by one man and not only this he has also damage the main gate of 1st floor which was commercial.
    Now they are not going to install the same our 4 windows.
    We request fenesta technical person mr.vivek raj in kolkata for this matter.
    But he is unable to give positive reply.
    Sales and technical team of dealer are not responding.
    We have made full payment of 4 windows.
    Now installation payment is lying pending wirh us for which we had advise to replace the damage ceiling light and repairing of nain gate of first floor.
    In which they are not replying rhe same and none of any person from fenesta or dealer is picking mobile.
    We was called two days back by the dealer reresentative that they will pay for damage only rs.2000 where as damage cost around comes for rs.5000.
    We had copy of delivery challan in which we had mention damage setails and also taken signed drom their person who has damage the sane
    Now we request fenesta top management to install first our four windows and paid damage payment so that we can give ibatallation chaeges.
    Further we would like to indorm you that dealer should terminate from their distributorship along with mr.vivek raj of fenesta who are blindly support to dealer.
    Thanking you
    For manish mehta
    26 a rajendra road
    4th floor
    Kolkata 700020
    Mobile: [protected]
    Email id: [protected]@vsnl.com
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