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Zefo Complaints & Reviews

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Last updated Dec 26, 2023
Complaints 150
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Zefo reviews & complaints(150)

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C
Chethan lakshminarasimhaiah
Dec 26, 2023
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Ticket no. 5680093386

Address:#20/30, 2nd floor, 2nd main, kaverinagar,kathriguppe-560085

Had bought product sometime back from zefo team on loan from zest money. Since it didn't serve the purpose have return the product next day and asked to cancel the loan from zest money. Zefo team agreed. But then month later have recieved mesf from zest money to pay the EMI. Where in I nether had product nor amount, I informed them the situation and asked them to take clarity from from zefo team and end the loan. But till date it is kept...
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A
Aswin_kini
from Chennai, Tamil Nadu
May 11, 2022
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Apollo Apex Chair (Order number 342325)

Address:GF06 TG Aabharan, Yelenahalli Main Road, Bangalore 560068

Hi Team, I am writing to you regarding a very unfortunate incident.
I had ordered an ergonomic chair from GoZefo as I had a positive experience prior to this order (342325).

While the chair was delivered on time, the issues started with the delivery.
First, A) The original bill from the manufacter (Apollo Apex) was NOt attached. GoZefo executive refused to send the bill.
B) The delivery guy gave me a brochure...
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K
Kinhal Krishna
Mar 26, 2022
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Refund status

I have purchased a Harris dining table from the company on 7 October 2021 (Order Number:346932) . After a lot of delay they informed me that the product is not available and they will issue a refund. (Ticket Number:[protected]). However, they have still not processed my refund. After emailing them several times....
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R
Rimmi Bedi
Mar 16, 2022
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Amt deducted from credit card of product not received

Address:SUPERTEC LIVING STON CROSSING REPUBLIK, GHAZIABAD

I have purchased fridge from zefo and did online payment but when product was not recieved I wrote mail and till today my issue is not resolved i bought fridge on 15 nov 2021 and since 6 months my amt is deducting from my account, Gozefo never attend any calls nor reply for emails, I want my money refund asap....
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R
Rimmi Bedi
Mar 16, 2022
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Emi deducted from account of product not received

Address:F-2603 Supertec Livingston Crossing Republik Ghaziabad
Website:Gozefo

I purchase refrigrator from Gozefo on 15th nov 2021.whuch was supposed to recieved on 29th nov and payment has done online by credit card on emi, Neither i recieved my product not i got any refund from Gozefo since 20ov my emi is deducting regular, no customer care number is available and never recieved any mail regarding this, Gozefo never reply on mails, .
I want my money refund this is clear cheating and fraud ....
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M
Madhu Saneja
Feb 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

6414591888

Address:405,clarence, Block b, silver county road, haralur,
Website:[email protected]

We have forwarded request for last 3months that cushions of sofa r very defective but no action was taken in fact they blamed us but never send maintvguys but instead offered us 500 rs as compensation really very shameful the way to treat the customers
We want some action inbthis regards

Rgds
Madhu saneja...
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Address:Bangalore

I placed an order for a Sofa set through Zefo on 13th Nov, 2021.
On 19th Nov, 2021, I received a message saying they are unable to process my order and refund will be processed.
My order ID is 348089.
Amount to be refunded - Rs. 10398
Since then I have been asking them for my refund but they always reply saying that refund is being processed and will be credited in 5-10 working days.
It has been 3 months...
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Y
Yogita Bala
Jan 3, 2022
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Not able to buy products from the site

Address:Bangalore

Hi, i have login to gozefo site and added few items to the cart. After multiple tries, not able to complete payment

[protected]@gmail.com
[protected]...
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D
dharsu5u
Dec 15, 2021
Dec 15, 2021
This thread was updated on Dec 15, 2021
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Still not get Refund

Address:Bangalore

I placed sofa and cot order on[protected], they given delivery date[protected], I didn't get that product even 1week later on delivery date, Then I raised a request to refund but still now I didn't get my refund please help me to get my refund or else I have no option other than cyber crime......
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S
sushant kulshreshtha
Dec 5, 2021
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Refund amount not yet received for bed

Address:bangalore

I purchased the bed from Gozefo which then I returned as no one came for installation. They mention that refund amount will be received in 5-7 days . But its more than 2 weeks and I have not got the amount back.
They are not replying to my mail regarding this enquiry.
The reference ID for refund was : erf_b379668d43d437db
The ticket id was :[protected]...
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R
Rizwana 68
from CHENNAI, Tamil Nadu
Nov 30, 2021
Dec 11, 2021
This thread was updated on Dec 11, 2021
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Folding dining table

Address:chennai

Ticket No:[protected]
This is not fair what your company is doing with the customer .
I have placed the order on 17th oct and made me pay for it.
Then after one month u cancel for no reason and blocked my money too so I could not order my table to till this day.
Now for refund u are not doing that. what do u expect me to do?
Regards
Rizwana Ahmed...
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P
PiyushKumar2224
Nov 27, 2021
Dec 15, 2021
This thread was updated on Dec 15, 2021
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Refund not given for order number : 347959

No refund for my purchase is made.
I tried connecting through several calls, emails amd whatsapp but no response. Very unprofessional.

Please refund my amount for order 347959...
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P
priyankasen30
Nov 22, 2021
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Product not delivered, refund not issued

We had ordered 2 products from gozefo.com on EMI over one month back. One product was delivered as per the communicated date. The second product has not been delivered since the last month. We had to get the second product cancelled as we were not getting confirmation on its delivery. We were informed that the refund for the second product has been initiated.

But when the first EMI payment got charged by the bank they charged...
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Had placed an order of 5177 for Victoria 3-door tv unit. The order and payment details are attached. Haven't received the order yet and the delivery date is getting postponed. I want to cancel the order and get a full refund but not getting that option. Unable to contact customer care as the number provided is not valid. Kindly help....
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K
Karteek S
from Bengaluru, Karnataka
Nov 17, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have ordered wardrobe 2weeks ago. No update

I have ordered wardrobe and I made full payment.
There is no update
No customer number
No one is responding to my emails...
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A
Aakanksha Sinha
Nov 10, 2021
Nov 15, 2021
This thread was updated on Nov 15, 2021
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Refund not done!! Gozefo biggest scammer

Address:Bommnhalli

I had ordered sofa from Gozefo, they din deliver over a week got over!! After cancellation I am waiting since ten days to get my hard earned money back!! They have not returned the money!!
They don't have any customer care number, they will not respond to any of your mails!!
Please don't fall into this scam.
@consumerforum please help me. It's my hard earned money...
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A
Aakanksha Sinha
Nov 3, 2021
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Waited for ten days, cancelled order,din get refund

Address:Bommsandra

Ordered sofa, paid full money. Waited for ten days. Din get delivered!! Cancelled product, waiting for refund. No sign of the refund. My credit card bill is generated. No proper response from Gozefo customer care!! They don't have any no to talk. They take full money, don't deliver the product and then don't credit refund also....
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A
Aakanksha Sinha
Nov 2, 2021
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Din deliver product, cancelled,din refund!?

Address:Bommnhalli Bangalore

I had ordered sofa through Gozefo, waited for one week but delivery was not done!! So i got it cancelled! Now I am waiting for refund but still din get my money back!! Anyone please please help me. I need my money back....
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K
Kratika Khare
Nov 2, 2021
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Didn't receive order

I ordered one product for which payment was already made but didn't receive it yet. Order Id is 347314...
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D
drrsanghvi
from Bengaluru, Karnataka
Oct 25, 2021
Oct 26, 2021
This thread was updated on Oct 26, 2021
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Purchased three items worth more than 50,000. Not delivered, not answering.

Website:Zefo app.

I purchased following items from Zefo.
They have not delivered and not responding to repeated mails.
I am attaching screenshot of my purchases....
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