| Address: | Domestic CTN Domestic Departure, Level-F Rajiv Gandhi International Apt, Hyderabad, Andhra Pradesh |
My friend has bought this ferrero rocher chocolate box worth rs.1875/- on 7th december 2019 at rajiv gandhi international airport - hyderabad as a gift for my wife as she's fond of this chocolate, we have just given birth to our son, who is 4 months old and my wife is still in the process of feeding. This box is a pack of 24 pieces and without even knowing that the chocolates are contaminated, she has consumed 10 pieces just blindly trusting the brand. Later we discovered that there is a change in the flavour and after taking a closer look, found that it has a layer of fungus on all the pieces. Immediately we had to go on bottle feed for the baby to make sure that everything is fine with the mother and the child. We had to go through a lot of stress and mental trauma because of this unexpected incident. We reported this to the company, and they reverted back with an email requesting for the product sample, but the local dealer from coimbatore mr. Arul - [protected], approached us directly forcing us to return the complete package in return for a new box. We turned him down, but he was persistently calling me and my wife to convince returning the box with all the remaining pieces and denied to take just the samples. It grew suspicion and i told him to go back. Just to see how far they are ready to come down, i demanded 2 boxes of the same as compensation and he was ready to make the deal and informed that he had to go back to his office and pick the 2nd box.
If these people are trying to just shut our mouths just by replacing it, i will not let it go. I definitely need to be heavily compensated for this threat.
The manufacturing date is 24/6/2019 and the expiry date is 20/3/2020
Was this information helpful? | 
Post your Comment