Fiat India — marvel showroom, erode

Address:	638008
Website:	Marvel FIAT

On thu, aug 17, 2017 at 12:52 pm, $elva.., wrote:
Hi mangesh,

I couldn't able to open the attachment.

@ fraud marvel : what's the update from you???
Shall i sell the car or move to consumer court or awaiting for your reply or recheck the entire car spares or...???
If you want take revenge attack me in front,
Don't try to kill me on backside.

It's odd or unethical for human beings

Regards,
Selva

On thursday, august 17, 2017, kodalkar mangesh (Fca) wrote:
Dear mr. Selvakummar v p,
Please ref to the discussion & the email that is followed few minutes back (Attachment for reference).

Description: description: description: fca
_

Warm regards,

Mangesh kodalkar
Head - crm & customer care
Customer support

Fca india automobiles private limited
Benefice building, 2nd floor, mathuradas mill compound,
Lower parel, mumbai – 400013, india.
Phone.[protected]
Mobile: +91 [protected]
E-mail: mangesh. [protected]@fcagroup.com
P please consider your environmental responsibility before printing this e-mail

From: $elva.., [mailto:[protected]@gmail.com]
Sent: thursday, august 17, 2017 12:14 pm
To: kodalkar mangesh (Fca); flynn kevin (Fca); chandak pankaj (Fca); marvel-erd-sm; 4w dgm sales babu; india service (Fca); jacob dinesh rajesh kumar r (Fca); sasikumar; generalmanager erode
Cc: suresh kumar; [protected]@marvelfiat.com; jayakumari. J; marvel-agm; subramaniam murali (Fca); pradeep s; banodkar vikat (Fca); india careers (Fca); secretary-top corpn
Subject: re: punto - emotion second service details

Hello fraud,

Update my queries and concern. Fiat show the direction to you only.
Who did the mistakes, they only need to respond.
Since you already did malpractices, so you have reply.

Any update from your side.

Regards,
Selva

On thursday, august 17, 2017, $elva.., wrote:
Hi mangesh,

Fraud marvel is showroom or _?

Shall i sell the car or move to consumer court or awaiting for your reply or recheck the entire car spares???

Day to day fraud marvel showroom activities are found one by one in my car...

These fraud people try to kill me from backside... Not doing anything on directly face to face...

Any one know the meaning the marvel fraudulent activities...

In that showroom only i can able to see all are did their own mistakes. If i ask anything, they will take revenge on me...

_ people are only doing like that.
Better i'll sell my car in srt showroom and get my money.

Since day to day i found so many fraud and malpractices about the fraud marvel.

I don't have energy to run behind these kind of revenges...

I'm a small person in front of fiat. Better leave me from fiat family group.

All credits goes to _ marvel only.
I couldn't lose my life because of these cheap and unethical _ people.

Regards,
Selvakummar vp

On monday, august 14, 2017, $elva.., wrote:
Hi mangesh,

Its a good one. I agree that.
Car is delivered to you in the month of april 2016 & today we are in aug 2017 (15 months)
List of issues following from april 2016 to till aug 2016
Before that you need to understand the marvel changed my new car bumper and fixed old car bumper.

Who found that old bumper and when it was replaced?

My seat cover plastics are took from marvel service people and fixed to some other cars, last service (One month before) with marvel service team fixed (I hope some only know about that)?

Who found these? When its got fixed?

Now fraud marvel fixed the punctured spare wheel in my car? Who and when found that???

While i took delivery of the car, i can't able to look every inch by inch of that car.

If you want like that. I can ready to dismantle the entire parts of my car tomorrow (15-aug-2017).

Example:
Tomorrow i can ready to buy new from the same show room...
Are they to show and reconciliation of every spares count in that car???
(Ready to dismantle the engine, tyre, tubes, bulbs, filaments, suspension, tension of spares, frames, etc..,)

Is it possible???

Any one is ready for the challenge???

Thanks and regards,
Selvakummar v p
+91 [protected]

On mon, aug 14, 2017 at 5:18 pm, kodalkar mangesh (Fca) wrote:
Dear mr. Selvakummar v p,

This has reference to the telecom we had today evening to understand further on the below content of your email addressed to marvel motors, you are now claiming that marvel motors has changed your spare wheel during new car delivery.

As shared with you, subject car is delivered to you in the month of april 2016 & today we are in aug 2017 (15 months), we request yourself to visit marvel motors to initiate discussion with team & show your car, based on the discussion at dealership, matter will be concluded.

Description: description: description: fca
_

Warm regards,

Mangesh kodalkar
Head - crm & customer care

Customer support

Fca india automobiles private limited

Benefice building, 2nd floor, mathuradas mill compound,

Lower parel, mumbai – 400013, india.
Phone.[protected]
Mobile: +91 [protected]
E-mail: mangesh. [protected]@fcagroup.com

P please consider your environmental responsibility before printing this e-mail

From: $elva.., [mailto:[protected]@gmail.com]
Sent: monday, august 14, 2017 3:57 pm
To: suresh kumar
Cc: [protected]@marvelfiat.com; jayakumari. J; 4w dgm sales babu; marvel-erd-sm; sasikumar; generalmanager erode; marvel-agm; kodalkar mangesh (Fca); jacob dinesh rajesh kumar r (Fca); flynn kevin (Fca); subramaniam murali (Fca); india service (Fca); pradeep s; banodkar vikat (Fca); chandak pankaj (Fca); india careers (Fca); secretary-top corpn
Subject: re: punto - emotion second service details

Hi fraud marvel,

Here after don't call to my mobile and relatives mobile.

“it was a mistake, "you said. But the cruel thing was, it felt like the mistake was mine, for trusting you”

In future, don't call for any meetings and other formalities. Since its waste of my time and your time. Its purely waste.

At last only one thing is i want to here"few drops of poison can kill all the person lifetime". I hope you understand.

Thanks and regards,
Selvakummar v p
+91 [protected]

On mon, aug 14, 2017 at 10:15 am, $elva.., wrote:

Hi azar,

Thanks for sharing the document.

Some people in ur showroom already did enough damage to my car, last saturday only i realised that.

My suggestion is"better close the showroom".

Regards,

Selvakummar vp

On friday, july 28, 2017, suresh kumar wrote:

Dear mr. Selvakummar v. P

Kindly i attached for your vehicle invoice. And warranty document scan copy for your reference.

Thanks & regards

J. Mohamed asaruthin

Crm - service

Marvel autos

Erode

Ph. No : [protected]

From:"$elva.., "
To: suresh kumar
Cc:"[protected]@marvelfiat.com"; jayakumari. J ; 4w dgm sales babu ; marvel-erd-sm ; sasikumar ; generalmanager erode ; marvel-agm ; kodalkar mangesh (Fca) ; jacob dinesh rajesh kumar r (Fca) ; flynn kevin (Fca) ; subramaniam murali (Fca) ; india service (Fca) ; pradeep s ; banodkar vikat (Fca) ; chandak pankaj (Fca) ; india careers (Fca) ; secretary-top corpn
Sent: wednesday, july 26, 2017 5:33 pm
Subject: re: punto - emotion second service details

Hi m_ team,

Could you update, when'll i get the updated invoice and as discussed warranty documents.

Thanks and regards,
Selvakummar v p
+91 [protected]

On tue, jul 25, 2017 at 11:00 am, $elva.., wrote:

Hi,

Here i need to say thanks to previous manager arul and kumaresan.

Thanks for your will provide the updated invoice and name, as we discussed.

I'm not interested to continue to my service in marvel, since some people take vengeance.

Everyone trying to finish the problem asap, no body interested to find the rcp. The problem was completely raised because of m_d and also i can easily pull his legs into the problem. That is not my intention. There are n number of people in the world like m_d.

However concluded that 99% i'll not enter into the marvel showroom.

“it was a mistake," you said. But the cruel thing was, it felt like the mistake was mine, for trusting you.”

So you can close my ticket and proceed further.

Thanks and regards,
Selvakummar v p
+91 [protected]

On mon, jul 24, 2017 at 6:22 pm, suresh kumar wrote:

Dear mr. Selvakumar vp,

With regards to your grievance and emails on punto-emotion, till 21.07.2017 and the telephonic conversation had with our personnel manager mr. Elangovan perumal on 22.07.2017, it was agreed to assemble in person both side by 4.00 pm at our marvel fiat show room, erode.

We would like to furnish the minutes of the meet as follows:

Date 23.07.2017 venue: the marvel fiat, erode time: 3.30pm

Participants:

Mr. Elangovan perumal, personnel manager, top corporation

Mr. Udhayakumar, gm, service, marvel fiat, erode

Mr. Babu, gm, sales marvel fiat

Mr. Selvakumar, tiruchengode-cus tomer

Mr. Kumaresan g, cousine brother of mr. Selvakumar, tiruchengode

· invoice rose twice for a single chassis on various dates 29.02.2016 & 30.04.2016 for the chassis mca11857e07068204agz discussed.

· reason for multiple invoices explained and accepted by the customer. Since the vehicle was registered on 05.05.2016, as the invoice was raised for the specific reason in favour of customer, we the marvel fiat agreed to extend the warranty for a period of 29.02.2019 to 04.05.2019.

· issues and grievances related to periodical service and the gaps between marvel fiat as well as the customer sorted by mr. Udhayakumar gm, service.

Concluded that there is a miscommunication between the customer and our staff. It was pointed out to the customer and would like to extend the warranty and highly regretted for the inconvenience caused and assures him that we shall take the necessary steps to remedy the situations hence forth.

Thanks & regards

J. Mohamed asaruthin

Crm - service

Marvel autos

Erode

Ph. No : [protected]

From: "$elva..,"
To: "[protected]@marvelfiat.com" ; jayakumari. J ; 4w dgm sales babu ; marvel-erd-sm ; sasikumar ; suresh kumar ; generalmanager erode ; marvel-agm
Cc: kodalkar mangesh (Fca) ; jacob dinesh rajesh kumar r (Fca) ; flynn kevin (Fca) ; subramaniam murali (Fca) ; india service (Fca) ; pradeep s ; banodkar vikat (Fca) ; chandak pankaj (Fca) ; india careers (Fca)
Sent: friday, july 21, 2017 3:06 am

Subject: re: punto - emotion second service details

Hi fraud marvel,

Is there any end your silence.,,???

Kindly listen the calls recorded from your service manager... He clearly understand my requests and recorded my call everything detailly.

@ marvel showroom owner : did you know meaning for multiple invoices (With different dates, different names) for single car.

As per the request, i have paid my vehicle amount. Also you have tried to steal and enjoyed my

Money 70, 000 rupees for more than three months. No luck for marvel (Fraud showroom)

Still i didn't receive the valid invoice and services from your showroom (Local workshop).

I don't know what to do with you... How many months completed???

I'm not interested to fight with you guys. But you show service manager pull my legs and gave the suggestion.

So i'm return back to you.

List of request addressed to service manager

- three different invoices with different dates (Attached for your ref,...)

- my new car parts has been fixed to some other old cars

- marvel try to steal 70k bugs from me (My friends find out that,...)

- service manager advised to take wheel alignment and balancing for first 500 km (I'm wondering about service manager greed)

- second service marked as third service

- incorrectly marked service as did incorrectly (Break shoe not cleaned, wheel alignment not did, no water service (Machine repair), etc.,)

- marvel is purely working for money not for fiat or customer (This won't help to anyone, marvel better do some other _ jobs for money)

- others old car parts are fixed into my brand new fiat punto evo car. (Vinai vithaithavan vinay arupan)

Thanks and regards,
Selvakummar v p
+91 [protected]

On sun, jul 16, 2017 at 10:38 pm, kodalkar mangesh (Fca) wrote:

Dear mr. Selvakummar v p,

This has reference t

—

Thanks and regards,
Selvakummar v p
+91 [protected]

—

Thanks and regards,
Selvakummar v p
+91 [protected]

—

Thanks and regards,
Selvakummar v p
+91 [protected]