Fiitjee — Refund money

Address:122018

My Son Rishabh Warrier Roll No:[protected] was enrolled in FIITJEE, Gurgaon for a class room program in the year 2014

But since he was just not able to cope up with the studies and started faltering in the class syllabus, I had to withdraw him w.e.f Nov, 2014 after sending a withdrawal request to Mr.Arun

Though I had done stop payment of all the cheques which was issued to you, there was a discrepancy in the cheque numbers in the enrollment form and the receipt, which led to the encashment of a cheque number 019770. As I never received the original receipt from you, the discrepancy went unnoticed by us

(Cheque number was mentioned as 019766 instead of 019770 which got encashed)

Though I am aware that there is no refund policy in FIITJEE, you are requested to please take an exceptional look at this request for refund as my son was withdrawn from your institution more than 1.5 years ago

This is a very huge amount for us and this loss is very difficult to manage as we belong to the middle class salary earning category of the society

Please help to get the refund initiated
Was this information helpful?
No (0)
Yes (0)
FIITJEE customer support has been notified about the posted complaint.
Complaint comments 

Comments

Mr. Kumar Anshul send reply to my wife when asking for refund.


Dear Sindhu,


It has been already communicated to you that refund is not possible as per company policy by the Gurgaon Centre many times.


Now, I am confirming the same to you.


Please be informed.


Regards,

Anshul

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    FIITJEE
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    193
    Pending
    0
    Resolved
    29
    FIITJEE Phone
    +91 11 4610 6013
    +91 11 4610 6000
    +91 11 4610 6015
    FIITJEE Address
    FIITJEE House, 29-A, Kalu Sarai, Sarvapriya Vihar (Near Hauz Khas Bus Terminal), New Delhi, Delhi, India - 110016
    View all FIITJEE contact information