Filpz.com — Replace mobile adaptor and cable

Respected sir/madam

My order number is flz3702
I have many time send email to company many more time what's app and call to company number but company Not replace mobile adaptor and cable till end of today. Company reply on WhatsApp, company it's arrange soon but not replace mobile adaptor and cable
I request for replace mobile adaptor and cable please give original Sony Xperia xz2 adaptor and cable

Thank you