Finifox Fashion — Regarding my order

I have ordered a shirt from finifox on 17th of july and my order id-35107. And also i have done the payment of rupees 380 through phonepe as it was showing that cod is not available due to current pandemic situation. But i didn't get my order yet. When i try to contact them i cann't and also i have mailed them but there also i didn't get any reply. So now i want my product or my refund.