Firedeal.in — Delivered different product and request for refund

Address:Pune, Maharashtra, 411014
Website:www.firedeal.in

I had ordered Boss speakers on date 16-Dec and have received beatspill speaker on date 22-Dec-2015. I have paid Rs 5598/- as cash on delivery. I want to return this product as the product received is different than I had ordered. I want my money to be refunded.I have maile dmy concern at the email id [protected]@firedeal.in but have not received any revert. Also I called at the number given on the website([protected] ) but the number is switched off. Best Regards, Maheash Galande [protected]
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They are cheater and same thing happened to me. I will go and sue them.


Aditya bank[protected]
yes they are cheater i also got the same and even i have made complain to BOSE to and they have told to take some action against them, but they need the feed back form all o[censored]s. below is the letter i have sent to CBI online for the same.
my mail to bose

Dear Bose,

i came to know that some online site FIREDEAL.IN is selling bose soundlink mini Bluetooth speaker and i brought it but later when i received the product i came to know it was fake. and now when i try to contact for same to the seller i don't get any answer, please find the pictures of the serial no on box and on charging pin.

i know i have been cheated but i want to help the bose team to take some legal action against them.

Sourabh Kasat
Ahmadabad

there reply
Dear Sourabh:

Thank you for contacting us. You are correct that the product in question was not made by Bose. We have had other reports from customers regarding this web site, and we are in the process of taking steps to get the site taken down. In the meantime, we would encourage you to continue to pursue attempts to seek a refund from the seller. If you paid with PayPal or a credit card, you may be able to dispute the charges as fraudulent. We would also encourage you to report this site to law enforcement authorities in India. If they get enough reports from customers, they might open an investigation.

We appreciate your taking the time to provide us with this information. Reports like yours help us to take action to try to make the marketplace safer for others.

Regards,

Michelle Brownlee
Trademark Counsel
Bose Corporation
The Mountain
Framingham, MA 01701 U.S.A.
+[protected]

and i made acomplain to cybre cell
hobbsdel, hobacgnr, Report_Counter.
Dear Sir,

i want to bring focus on the fraud held with my self by an online store( www.firedeal.in) they have supplied fraud product and now when i demand for refund they denied. i also made a complain in bose (original manufacturer) to know if he is genuine or not but i got reply which is also attached in the connecting mail below.With detail description .
i request kindly take some strong action against him so that no one else get cheated.
looking forward for your kind reply or action against this site.

Sourabh
[protected]
The same thing happened to me.

I'm thinking of going to their office address and taking the issue up. If any of you are in Delhi and would like to accompany me please let me know.

Jishnu - [protected]
Considering the website is down now. I dont think we're getting our money back, nor are we having the product replaced.

If someone does make it to their office and get a solution to the problem, kindly let us know too.
Hi,


Same thing happened with me, i paid 5600 Rs to them and ordered the same product and this Fraud website sent me a cheap copy of bose speakers.. no one is responding to the mail i have sent and even the number given on the website is switched off..

Can anyoone help ..

Thanks
Pranav
[protected]

Cheater they are
Aditya banka
[protected]
I had ordered a Bose Bluetooth Speaker(Product Code:[protected] in which I have received your courier on Monday 21/12/2015 and I found that it is not in working condition and is without the BOSE manual, also the charger provided by you in the same is fake and not original. The speaker also is not in working condition which is a fault at your end. I had ordered the product on COD basis and I would request you to kindly replace me the product or get my amount credited back to me asap.

I have also complained on the number provided on your site and they have provided me with the complaint number: [protected]. I had also mailed you before but I haven't received any reply from your end. I am also attaching the mail with the images for your reference. I feel that I have been cheated by your company as the product isn't in working condition and also the charger is not authentic.

Kindly do the needful at urgent or I shall be forced to file a complain against your good self in the consumer forum.

Regards

Aman Godha
[protected]
[protected]

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    Maharashtra
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