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First Flight Couriers Complaints & Reviews

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Last updated Aug 8, 2023
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First Flight Couriers reviews & complaints page 11

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B
Balaraman S
from Jetpur, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

courier not delivered but status was showing delivered

Address:620019

Dear sir/madam
My pan card was dispatched from your end through first flight couriers vide airway bill no: m991q6445184.
But while tracking at online for the status it was shown dispatched from pune hub on 28th jan 2019 and reached trichy hub on 31st jan 2019. But till now i did not receive my pan card. While contacting first flight courier, there is no proper response.
But yesterday while checking the online status,...
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Somasundaram Govindaraju
from Ariyalur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Address:620019

Cn no. M991q6445184 booked on 28/01/2019 at pune by nsdl and it reached the trchy hub on 31/01/2019. Online status showed pending, scheduled for next day delivery but not delivered. Informed the customer care. They said, they will contact soon. Online status showed the same as mentioned above till 07/02/2019 but on 08/02/2019 the consignment delivered at 12.20 pm. No one in our family and neighbors in our street received the consignment. The delivery man didn't contact mobile for address searching, if he did't know the location but he closed the status on his own.in online status, the received person name has not been mentioned and in id proof column shows null. Please do the needful.
+1 photos
Feb 13, 2019
Complaint marked as Resolved 
Thank you very much for the steps you have taken to resolve the problem.Today morning (13/02/2019) courier service delivered the consignment.
First Flight Couriers customer support has been notified about the posted complaint.
Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
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    V
    Vibhor Joshi
    from Meerut, Uttar Pradesh
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    parcel (pan card) not arrived

    Address:248001

    My parcel (Pan card) had arrived at dehradun hub on 1st february 2019 through this courier company but i hadn't received it till now. Their customer care do not respond to any query. Also their online consignment tracking service doesn't work properly.
    My consignment number is :. B904z1484344
    I want this issue to be solved as soon as possible as i am about to get a job and there is urgent requirement of a physical pan card....
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    D
    Dashora
    from Bengaluru, Karnataka
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    Address:313001

    Consignment no. M991q6359107, which enclose the pan card has not been received yet. I have made complaint to deliver at my home address but nothing has been done yet.

    I am out side the udaipur and my mother is 89 year old how she can go and collect from the office.

    I am surprised that when you can not do the service properly, why not you close your company.
    First Flight Couriers customer support has been notified about the posted complaint.
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      S
      sainath paidakula
      from Hyderabad, Telangana
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      pan card complaint for not received

      Address:Hyderabad, Telangana, 500090

      I am not receiving my pan card still now the expected delivery is 7th feb 2019 but i am not getting. But in status is my pan card is recieved in bachupally branch that is near to me and received date 4th feb 2019 but still it is not received to me and my consignment number is b904z0386478 and i will the customer care number that is also not working why? And when my order is receive to me?...
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      C
      chandan09soni
      from Bengaluru, Karnataka
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      my product has not been delivered yet to given address

      Address:Bangalore, Karnataka, 560037

      I have submitted the parcel on 22nd january, 2019. This is to be delivered to dhanbad from bangalore. I was told that it will reach in 4 to 5 working days but it has not reached yet at the time of writing this complaint. I tried by all means but not getting any positive response. I am following on everyday to whomever i can connect but of no use. This is a gift parcel which had to reach before 2nd feb, 2019 but still has not reached. It's...
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      K
      Kusumakar patil
      from Mumbai, Maharashtra
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      shipment not received

      Address:Thane, Maharashtra, 421301

      As per company site, shipment Dispatched to Branch for Delivery from Marol Hub on 24.1.19, but not yet delivered. A mail was sent, but no revert yet. Really pathetic service that company does not care to even inform to its customer about the status. Even contact numbers given are not working/not picking up call. Shipment carry important document and expecting timely delivery, not delivered on time yet will lead financial loss..who is going...
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      S
      shweyta60
      from Delhi, Delhi
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      they are not updating my parcel tracking status

      Sir,

      My name is shweta agrawal my consignment no. Is b904z0384638 and this is for tracking my pan card my pan card

      From past 6 days my pan card's tracking status is as given below :
      Mumbai[protected]:38 dispatched from major acc. Hub

      My pan card was dispatched on 27th january, 2019 and delivery was expected on 6th february, 2019 but now i don't know where is my pan card currently and...
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      D
      Dashora
      from Bengaluru, Karnataka
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      no delivering the product

      Address:313001

      Consignment no m991q6359107 has not been delivered yet. Just calling and saying to take it from office. Is it not good for first fight courier service. When i tried to contact again they are disconnecting the phone.

      Above consignment is for pan card.

      Have you changed your policy not to deliver the product at the address and calling to collect from office?

      Kindly instruct your partner to deliver...
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      N
      nitesh686
      from Noida, Uttar Pradesh
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      my courier did not delivered

      Address:Jaipur, Rajasthan

      I received a message on 24th jan 2019 from your side to get the courier m991q6009201 from vaishali nagar (Jaipur) but i could not reach your center for taking it. So they returned it to pan card office. It was their responsibility to deliver it to my contact address. I want to know why did you not deliver it to my
      Contact address? And why did you return it back? While you can not deliver why
      Do you take responsibility?...
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      P
      Prasanna Shivanna
      from Bengaluru, Karnataka
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      pan card courier not delivered by ffl courier

      Address:Mysore, Karnataka, 570017

      Pan card which was sent from indian govt was not delivered even though it was supposed to deliver on 21st jan.in there status tracking it was showing as the parcel was arrived at the destination on 21st jan. They are not replying in there customer care no and also to the mails. I dont u derstand why the indian govt is using this courier service when so many complaints filed against them.

      Courier tracking no - b904z0187381...
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      P
      pramod.nayak
      from Mumbai, Maharashtra
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      u97700223736 was sent on 2.7.2018. till now not delivered

      Address:768002

      Dear sir,
      U[protected] was sent on 2.7.2018. Till now not delivered
      First flight courier service is stopped at sambalpur since aug 2018. We have contacted your both bhubaneswar office and sambalpur office but not responded us about delivery of our item.
      Hence we once again request you to look into the matter urgently to deliver our product in it's destination place otherwise return back same to sender place
      Thanking...
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      Address:560035

      Hello team,

      From the indian pan card department they have courier my pan card on december 27th with a consignment number b903z9787231. So i was waiting for it. And when i was tracking the status from the fist flight portal. Its showing as delivery date on 19th january. But i haven't received any courier from first flight.

      So i need to file a case against the first flight for the wrong update. From past 20...
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      D
      Dinesh Reddy Baddam
      from Hyderabad, Telangana
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      Address:Hyderabad, Andhra Pradesh, 500072
      Website:firstflight.net

      Hi,

      My consignment number is b903z9807681 and is expected to deliver by jan 28th 2019, today it is feb 4th 2019. The booking date was jan 14th 2019.

      The status in https://tin.tin.nsdl.com/tan2/servlet/PanStatusTrack is shown as below:

      Your pan card has been dispatched on 14-jan-2019 by first flight couriers pvt. Ltd courier vide airway bill no. B903z9807681, at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 24-jan-2019.

      But i did not receive it yet. The customer care number does not work. Is there any way i could go collect my package in local office in hyderabad? Please help me with this.
      +1 photos
      First Flight Couriers customer support has been notified about the posted complaint.
      We have taken a note of your grievance. We will investigate the matter and revert shortly.
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        S
        sulabh53
        from Lucknow, Uttar Pradesh
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        courier returned to origin

        Address:Chandigarh, Punjab, 160002

        First flight instead of calling or messaging returned my courier to its origin. They sent message on my mobile only after sending courier to its origin and the worst part is the contact nos. Mentioned in the text message are not existing. I tried to search there contact numbers from the web they were also not existing. Then i visited their office then i came to know that they have returned the package to its origin. Has they sent message...
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        M
        manjuasht_ask
        from Chandigarh, Chandigarh
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        non delivery of my pan card and misbehave on reaching their office

        Address:Chandigarh, Punjab, 160047

        I had applied for pan card which was to be delivered at my residence address as per norms. First flight courier did not deliver the same to my residence as required, rather sent a message for visit to their office or call at numbers given by them in the message. When i called those numbers, one number was not available and another one was no reply even after repeated calls. Then i had sent my brother to visit the office to inquire what is...
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        A
        arthigopal
        from Coimbatore, Tamil Nadu
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        b903z5665665

        Address:Coimbatore, Tamil Nadu, 641006

        Dear sir,
        We ravikumar mounesh applied fora pancard with our indian government it deportment.

        We suppose to get our pancard wide your courier ref; number b903 z9665665. But it is not yet reached us. When we check with tracking it shows it is delivered like. But we didnt received anything. Kindly look in to this matter and do the needful.
        Thanks

        S. Ravikumar mounesh
        [protected]
        [protected]...
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        M
        Maazkhan01
        from Indore, Madhya Pradesh
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        Address:462001

        Hello sir,
        Recently my mother pan card is deliver via first flight courier service consignment no. B904z1472914, bhopal. But delivery boy misbehave with us also he didn't deliver on adress he said come and collect otherwise your pan will be not deliver till 4month. Also he charge money, without any receipt.

        Regards
        Maaz khan
        [protected]@gmail.com
        First Flight Couriers customer support has been notified about the posted complaint.
        Dear Team

        Please resolved this complaints against tracking no. J991M8269312/ dated[protected].

        Product not received at destination place.
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          Y
          yashraj98
          from Raipur, Chhattisgarh
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          Address:Jabalpur, Madhya Pradesh, 482020

          Awb no. B904z1487894
          Out for delivery was displayed in tracking but after that pending - address insufficient is displaying. My home is on main road how could your courier services is not found that. I ordered many things but never face this problem.
          Pan card is a important document plz deliver it to my address. Iam mentionig my address :

          Awb no. B904z1487894
          Name - kanta rani peters
          Address : flat no. 307b, katariya theme park apartment (Near arq - the courtyard restaurent), tilhari, jabalpur (Mp)
          Pin code : 482020
          Mob. No. ; [protected], [protected]
          First Flight Couriers customer support has been notified about the posted complaint.
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            K
            krupa.k.pande
            from Hyderabad, Telangana
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Address:Hyderabad, Telangana, 500090

            Hi,

            I am vexed up with this first flight courier. A fraud courier company.
            I got a message stating that the parcel is delivered on 24th jan 2019 and its not yet delivered.
            When i go to the courier shop he says madam please contact a guy named ashok and he gives his number.
            He says you come to other location of first flight and when asked why should i come when the amount is paid, he says no delivery boy available and when asked then why was the status updated as parcel delivered, he says its like that only.
            I don't know how will i get my parcel.
            I am vexed up roaming place to place and no one lifts the call also.
            All number provided on internet are fake and doesn't exist.
            If my parcel doesn't reach me i will sue them and at the same time it would at least help others from these fraud courier company.
            Hope the consumer board takes action against such defaulters and penalties should be given to them.
            No such defrauders and defaulters can fool people going forward.
            Jan 31, 2019
            Complaint marked as Resolved 
            Thanks for the assistance!I just now received my courier
            First Flight Couriers customer support has been notified about the posted complaint.
            Hello,

            I have not received the Courier for the Consignment number : B903Z9787231 .

            But in the tracking it is displaying as Delivered on 19th January . This is not fair . without delivering the Courier how the status can be shown as Delivered .

            Worst Service from First Flight Courier .
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