Claimed

First Flight Couriers Complaints & Reviews

1
Updated: Aug 8, 2023
Complaints 3353
Resolved
612
Unresolved
2741
Contacts

File a complaint to First Flight Couriers

Having problems with First Flight Couriers?

File a complaint and get it resolved by First Flight Couriers customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

First Flight Couriers reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
RiyaSethia
Dec 17, 2020
Report
Copy

Address: D-105, DDUTTL, Opp. Kanteerava Studio, Yeshwanthpur Industrial Suburb, Bangalore -560022

The courier company informed that the weight of my consignment (from Bangalore to Kolkata, 7 carton boxes) is 140 kgs and took 100% advance payment. While asking for picture of the boxes while weighing they sent only 2 and for the rest made excuses saying person was not in office. On receipt when I checked the weights of individual boxes, the total consignment weight was only 91 kg and they had overcharged me for almost 50 kgs which amounts to Rs. 5000 plus taxes. On informing this to the Courier company they said they will call back after checking but now they are not receiving the call.
First Flight Couriers customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sairam Pragada
    from Pune, Maharashtra
    Dec 15, 2020
    Resolved
    Report
    Copy
    Resolved

    Address: First Flight courier, Balaji Market city/complex, Pen Raigad-402107

    It was my Pancard delivery from NSDL to be delivered via First Flight courier. They didn't deliver to my address but instead they call me to pick the courier. I went to their office and enquired about the home delivery. They refused and said they don't deliver Pancard to home. NSDL don't lend them the money. Now the worst part was, when they handed me the pancard they took 20/- charge as delivery fees. I don't know how NSDL give them the rights to deliver when they play these cheap tricks to loot people like us. It's kind of corruption and I don't support it atall. Please take a major action against them.
    Dec 16, 2020
    Complaint marked as Resolved 
    The courier is Kerry indev express and not First flight courier. Both has one single office so I was unaware of this. Kindly accept my Apology.
    First Flight Couriers customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sharifroobi
      Sep 16, 2020
      Report
      Copy

      First flight courier service thirupathi branch manager speaking disrespectfully to the customer.he is hashed to spoke to customer doubts.
      +1 photos
      First Flight Couriers customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Prakash_0252
        Jul 9, 2020
        Report
        Copy

        Address: Patna

        Hi all,

        I would like to let you know that I have sent a monitor from Patna to Gurgaon having a consignment number U[protected] on dated 26/06/2020. Now the matter of concern is that the courier partner has sent my consignment by their personal means instead of sending it by flight as there is no status update available on this consignment number and the monitor display has got damaged. And when I raised for status update on the second day of my courier then they replied that it will be updated in sometime. However, has not been updated yet and they have damaged my display screen in some way and the recipient got a full damaged product and now my Company has lift a loss quote of 11200 + 18 percent GST(Trail attached).
        Now you people tell me what kind of services your partner are delivering to your customer and who will pay this damage charge.
        Even I would definitely file a lawsuit against your company as this is not tolerable on terms of services to the customer by a service oriented company.

        Consignment receipt, Courier partner address and loss quote mail trail by the organization I worked for has been attached.

        Note: Quantity by weight on packaging = 14.5 kg
        Amount charged = 3750 INR

        Regards,
        Prakash
        [protected]
        Call me in case of any further clearance from my side.
        +2 photos
        First Flight Couriers customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          ariwinner
          from Mumbai, Maharashtra
          Jun 5, 2020
          Report
          Copy

          Flight pnr-ofnqve departure on 02/06/2020 from kolkata to ahmedabad has been cancelled by goair
          Pl refund full amount without any deductions
          Arijit ganguli
          First Flight Couriers customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Kothand murugan
            May 5, 2020
            Report
            Copy

            Booked for courier from London to Chennai.consignment number[protected] It took 45 days to reach. I am fine with this as its lockdown times ( though it reaches India before lockdown started) . Their contractor in India DTDC failed to pick up the consignment on time and charged with penalty and warehouse charges. And they asked me to pay penalty (1000) and warehouse charge(6000+)

            Attaching the penalty charge from Indian customs department for their mismanagement
            +1 photos
            First Flight Couriers customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Govind.ram
              Mar 11, 2020
              Report
              Copy

              Sir, i submitted a most urgent consignment on 07.03.20 on 12 pm. Convinced with agent that it would be
              Delivered till 09.03.20 but the courier boy did'nt deliver it till 11.03.20 last hour. Refusing that office was closed on both date. But office was opened till 05.30 pm on both date when enquired on phone an agent name niraj jha [protected] also did'nt reaponded positively saying that "this is your problem".
              Sir this was an urgent consignment bearing my examination form. Due to this incident i can't take the examination and lost the examination fee too.
              First Flight Couriers customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                AadhyaR
                from Delhi, Delhi
                Nov 14, 2019
                Report
                Copy

                We have started a private limited company in jaipur in may 2018 and had an agreement with first flight couriers. The agreement was done for rs. 75, 000/-. From the beginning the services of first flight was not good and later on we came to know that they have shut down their business in a day without informing any of their clients. Due to this we lost all our clients and had a loss of money. I would request to proceed wit this and provide our refund against this agreement.

                Thanks
                First Flight Couriers customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sahilansarig
                  from Noida, Uttar Pradesh
                  Oct 4, 2019
                  Report
                  Copy

                  Address: Gyaspur nuradnagar, 201206

                  Sir mera pan card abhi tak nahi aaya 1 saal ho gaya ise mujhe speed post kara dijiye please sir i request you mujhe iski bhat jaroorat hai

                  E way no= B903Z7395310

                  Office address Ansari g jan sewa kendra indrapuri muradnagar ghaziabad up pon code 201206
                  Name lucky
                  +1 photos
                  When don't, give money than talk. I will not give other delivery in future. Courier man mob. -[protected]
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Aeris Tan
                    Sep 22, 2019
                    Report
                    Copy

                    I arranged for items to be released for priority shipment delivery from states to singapore since 19 april 2019 but till now the items are not received.

                    Throughout the duration, there is continuos demands for excess money to cleàr customs, in addition to the what is already paid for the delivery. This is largely due to the courier company's neligence to do checks and inform consignee of the required beforehand. Responses from the courier company were very slow and questions not answered. Despite the extreme slow responses, demmurage charges still can charge to the shipper.
                    Beware of what is being told by the courier guy as he can say one thing and turn around to mean another.
                    First Flight Couriers customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sah_rohan
                      from Bengaluru, Karnataka
                      Aug 20, 2019
                      Report
                      Copy

                      Address: Kotali Chowk, Bhagalpur, Bihar, 812002

                      I had registered one parcel from Bhagalpur office but till date the same has not been delivered. The parcel was booked on[protected] and was mentioned that it will be delivered on[protected]. The details are as follows:

                      Consignment Number: U[protected]

                      Consignee Details:
                      Nimish maskara
                      Bengaluru
                      Karnataka- 560076

                      The tracking details are also not available on website.
                      +1 photos
                      First Flight Couriers customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        chirag83
                        from Lucknow, Uttar Pradesh
                        Jul 26, 2019
                        Report
                        Copy

                        Address: Transport nagar, Lucknow, Uttar Pradesh, 226016

                        We had sent a parcel from lukcnow to amroha on 24/01/2019, however till date the parcel has not been delivered and as the company has shut down its operations, we are not able to track the consignment. The cost of he consignment is high and we do not want to take the brunt because of negligence of the courier services. Kindly help us out as we feel helpless now and there is no information on the parcel.

                        The reference no for tracking the parcel as on the consignee copy is - j991z1467825

                        Regards
                        Abhinav chandna
                        First Flight Couriers customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          L
                          Lykan Harsh
                          from Delhi, Delhi
                          Jun 28, 2019
                          Report
                          Copy

                          Address: Muzaffarpur,bihar, Muzaffarpur, Bihar, 842001

                          I booked my courier service on 24th june 2019 and i was given delivery date of 27th june 2019 docket number - u[protected]. But my courier hasn’t reached yet. I choose first flight which charges extra money compared to other courier services thinking that it will reach on time. I’m so disappointed with the service provided. I don’t even know where is my parcel. Firstflight couriersltd
                          First Flight Couriers customer support has been notified about the posted complaint.
                          Pancard not received 2
                          PANCARD not received
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            anisha sadaf
                            from Mumbai, Maharashtra
                            Jun 24, 2019
                            Report
                            Copy

                            Address: Ranchi, Ranchi, Jharkhand, 831001

                            It's md ashraf. I have not getting my provident fund. I worked in first flight couriers from 13 yeras. I claimed but claim is rejected so i want to know why i have not getting provident fund. My health is not well. I am suffering from fever and i haven't any other options for treatment that's why i need provident fund. I have not much money to recover my health. If i will not well then how i will survive my family. My udan number is[protected]md. Ashraf, dob[protected]. Adv, 80, 000. So i am requesting you to please help me.
                            First Flight Couriers customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              rajat0003
                              from Delhi, Delhi
                              Jun 20, 2019
                              Report
                              Copy

                              Address: bv 616 nearmln college cycle stand santpura road, 135001

                              Dear sir/madam,
                              i requested u, plz resend my pancard at following add.
                              acknowledge no. [protected]
                              pan no. FIAPD9636Q
                              NAME. GEETA DHAM
                              ADD. BV 616 NEAR MLN COLLEGE CYCLE STAND, SANTPURA ROAD, MODELTOWN, YAMUNANAGAR, HARYANA, 135001
                              MOB: [protected]
                              Plz, do needful as earlist as possible
                              I have not received my pan card, and I need it. please giving my pan card quickly..

                              re dispatched my pan card - Comment #3513672 - Image #0
                              RC Creations's reply, Aug 17, 2019
                              Courier No.: M991Q7115428

                              I have not received my pan card, and I need it. please giving my pan card quickly..
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                RiyaaK
                                from Gurgaon, Haryana
                                Jun 10, 2019
                                Report
                                Copy

                                Address: H.No. 2235 Sector 2 Ballabhgarh, Community Centre,, Faridabad, Haryana, 121004

                                I am riya kumari. From Faridabad. I applied for pan card in august 2018. It has been shown that it was delivered on 26th August 2018. But i have not received it yet. I have been lodging complaints, mailing, and even calling(which are not answered) but nobody has even contacted me back. Please deliver my Pan Card on my given communication address. Pand card acknowledgement no. : N-[protected]
                                First Flight Couriers customer support has been notified about the posted complaint.
                                We were a Business Associate (Agency) for Sattur Tamilnadu. Due to some reason we have surrendered the Agency.
                                Necessary documents are submitted & only one way mail communication is going on. No response from them.
                                How to go with legal.
                                Kindly guide us
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Anjali Mudgal 05
                                  from Mumbai, Maharashtra
                                  Jun 4, 2019
                                  Report
                                  Copy

                                  Address: B-304, Lekhraj Parishar., Road no.3,East Patel nagar, Patna, Bihar, 800023

                                  I am ankita mudgal from patna. I had applied for pan card on 11/01/2019. According to the status of my pan card, it was dispatched for delivery on 28/01/2019. But i have not received it yet. It has been 4 months now and there is no response.
                                  Please look after my request and kindly deliver it on my communication address as soon as possible.
                                  Pan acknowledgement number ([protected])
                                  First Flight Couriers customer support has been notified about the posted complaint.
                                  Inconvenience caused is highly regretted. If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information. The other agency appointed by Income Tax Department for this purpose is UTI Infrastructure Technology and Services Ltd. having its office at Plot No. – 3, Sector 11, CBD Belapur, Navi Mumbai-400 614. Website: https://www.utiitsl.
                                  We have given material to First Flight Courier for dispatch but material not received to our party or not received to us. Due to this we suffer the loss of Rs. 78280/- Company has closed then how can we receive this amount and from whom. Enclosed Dispatch receipts

                                  not received pan card till date. - Comment #3469974 - Image #0
                                  PANCARD not received
                                  Pancard not received 2
                                  Helpful
                                  Found this helpful?
                                  4 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sanzay P
                                    from Chennai, Tamil Nadu
                                    May 23, 2019
                                    Report
                                    Copy

                                    Date of the incident - 14/3/2019
                                    Full description of the incident- I have couriered original medicall bills using first flight courier on 14/3/2019 from Hyderbad(Kateden) and it
                                    is suppose to reach to Baroda, But till today its not reach to destination and when i check in flight flight tracking record it says courier is Arrived at Baroda HUB on 16/3/2019.
                                    Desirable resolution of your complaint ----Request you to please delivery to Baroda address as mentioned in consignment destination address

                                    Attached the copy of consignment tracking

                                    I had couriered my original bills via first flight courier service from Hyderabad Consignment # A991B4279018.
                                    And Its been more than 2 months and till today my courier is not delivered to destination(Baroda)

                                    Please help me to get the parcel delivery to destination or at least help me to get it back.
                                    +1 photos
                                    First Flight Couriers customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Mannat Katyal
                                      from Noida, Uttar Pradesh
                                      May 22, 2019
                                      Report
                                      Copy

                                      Address: Preet vihar, 110092

                                      This is in regard to the misplace of parcel from preet vihar office of first flight
                                      Either i want my refund or i will legally file a complaint against the company.
                                      It was parceled from preet vihar to outran line north delhi
                                      I have been continuously calling but have been getting no response from the company side.
                                      I please request you to look into the matter m resolve my issue as soon as possible l.
                                      First Flight Couriers customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        ritesh anan
                                        from Mumbai, Maharashtra
                                        May 22, 2019
                                        Report
                                        Copy

                                        I was stayed at ruby hotel, aligarh and unfortuantely i forgot my id (Voter card) over there, which was being couriered by them through first flight on 20th april 2019. I tracked the courier, and it is at lucknow first flight office for last one month, but not delivered yet. I tried to contact so many times at their corporate office, but no one is answering.
                                        Mr. First flight, i could not able to give my vote just because of you. You will have to pay for it... Remember
                                        +1 photos
                                        First Flight Couriers customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit