First Flight Couriers Complaints & Reviews

I had courier the consignment on 06/01/21
to vishakapatnam and the manger told me that It will delivered by 10/01/21. But till now it was not delivered on given address and no one in the office co operate with me.
The service was so poor. No one there is to coperate.
Consignment no. Is U38109075

Regards
Shakti Kumar ojha

It's been more than 15 day's I didn't received my parcel yet. The product which I have ordered was delivered to someone else from your courier service and when we called that delivery boy then he made many excuses and then blocked my number.
He is saying that the parcel has been delivered but it's not delivered to the owner it's been delivered to the other person.

I have recieved a message on 19th dec that I ll receive my parcel at 20th dec. But its 25th dec still I didnt received my parcel yet. Here s I am adding details I received via msg.
Your shipment is Delivered, which you booked with KOTAK MAHINDRA BANK vide awb no [protected].Kerry Indev Express. Contact no.: [protected]

I have called several times on given no. But they are not able to serve properly.. Kindly look into this matter as soon as possible,

The courier company informed that the weight of my consignment (from Bangalore to Kolkata, 7 carton boxes) is 140 kgs and took 100% advance payment. While asking for picture of the boxes while weighing they sent only 2 and for the rest made excuses saying person was not in office. On receipt when I checked the weights of individual boxes, the total consignment weight was only 91 kg and they had overcharged me for almost 50 kgs which amounts to Rs. 5000 plus taxes. On informing this to the Courier company they said they will call back after checking but now they are not receiving the call.

It was my Pancard delivery from NSDL to be delivered via First Flight courier. They didn't deliver to my address but instead they call me to pick the courier. I went to their office and enquired about the home delivery. They refused and said they don't deliver Pancard to home. NSDL don't lend them the money. Now the worst part was, when they handed me the pancard they took 20/- charge as delivery fees. I don't know how NSDL give them the rights to deliver when they play these cheap tricks to loot people like us. It's kind of corruption and I don't support it atall. Please take a major action against them.

First flight courier service thirupathi branch manager speaking disrespectfully to the customer.he is hashed to spoke to customer doubts.

Hi all,

I would like to let you know that I have sent a monitor from Patna to Gurgaon having a consignment number U[protected] on dated 26/06/2020. Now the matter of concern is that the courier partner has sent my consignment by their personal means instead of sending it by flight as there is no status update available on this consignment number and the monitor display has got damaged. And when I raised for status update on the second day of my courier then they replied that it will be updated in sometime. However, has not been updated yet and they have damaged my display screen in some way and the recipient got a full damaged product and now my Company has lift a loss quote of 11200 + 18 percent GST(Trail attached).
Now you people tell me what kind of services your partner are delivering to your customer and who will pay this damage charge.
Even I would definitely file a lawsuit against your company as this is not tolerable on terms of services to the customer by a service oriented company.

Consignment receipt, Courier partner address and loss quote mail trail by the organization I worked for has been attached.

Note: Quantity by weight on packaging = 14.5 kg
Amount charged = 3750 INR

Regards,
Prakash
[protected]
Call me in case of any further clearance from my side.

Flight pnr-ofnqve departure on 02/06/2020 from kolkata to ahmedabad has been cancelled by goair
Pl refund full amount without any deductions
Arijit ganguli

Booked for courier from London to Chennai.consignment number[protected] It took 45 days to reach. I am fine with this as its lockdown times ( though it reaches India before lockdown started) . Their contractor in India DTDC failed to pick up the consignment on time and charged with penalty and warehouse charges. And they asked me to pay penalty (1000) and warehouse charge(6000+)

Attaching the penalty charge from Indian customs department for their mismanagement

Sir, i submitted a most urgent consignment on 07.03.20 on 12 pm. Convinced with agent that it would be
Delivered till 09.03.20 but the courier boy did'nt deliver it till 11.03.20 last hour. Refusing that office was closed on both date. But office was opened till 05.30 pm on both date when enquired on phone an agent name niraj jha [protected] also did'nt reaponded positively saying that "this is your problem".
Sir this was an urgent consignment bearing my examination form. Due to this incident i can't take the examination and lost the examination fee too.

We have started a private limited company in jaipur in may 2018 and had an agreement with first flight couriers. The agreement was done for rs. 75, 000/-. From the beginning the services of first flight was not good and later on we came to know that they have shut down their business in a day without informing any of their clients. Due to this we lost all our clients and had a loss of money. I would request to proceed wit this and provide our refund against this agreement.

Thanks

Sir mera pan card abhi tak nahi aaya 1 saal ho gaya ise mujhe speed post kara dijiye please sir i request you mujhe iski bhat jaroorat hai

E way no= B903Z7395310

Office address Ansari g jan sewa kendra indrapuri muradnagar ghaziabad up pon code 201206
Name lucky

I arranged for items to be released for priority shipment delivery from states to singapore since 19 april 2019 but till now the items are not received.

Throughout the duration, there is continuos demands for excess money to cleàr customs, in addition to the what is already paid for the delivery. This is largely due to the courier company's neligence to do checks and inform consignee of the required beforehand. Responses from the courier company were very slow and questions not answered. Despite the extreme slow responses, demmurage charges still can charge to the shipper.
Beware of what is being told by the courier guy as he can say one thing and turn around to mean another.

I had registered one parcel from Bhagalpur office but till date the same has not been delivered. The parcel was booked on[protected] and was mentioned that it will be delivered on[protected]. The details are as follows:

Consignment Number: U[protected]

Consignee Details:
Nimish maskara
Bengaluru
Karnataka- 560076

The tracking details are also not available on website.

We had sent a parcel from lukcnow to amroha on 24/01/2019, however till date the parcel has not been delivered and as the company has shut down its operations, we are not able to track the consignment. The cost of he consignment is high and we do not want to take the brunt because of negligence of the courier services. Kindly help us out as we feel helpless now and there is no information on the parcel.

The reference no for tracking the parcel as on the consignee copy is - j991z1467825

Regards
Abhinav chandna

I booked my courier service on 24th june 2019 and i was given delivery date of 27th june 2019 docket number - u[protected]. But my courier hasn’t reached yet. I choose first flight which charges extra money compared to other courier services thinking that it will reach on time. I’m so disappointed with the service provided. I don’t even know where is my parcel. Firstflight couriersltd

It's md ashraf. I have not getting my provident fund. I worked in first flight couriers from 13 yeras. I claimed but claim is rejected so i want to know why i have not getting provident fund. My health is not well. I am suffering from fever and i haven't any other options for treatment that's why i need provident fund. I have not much money to recover my health. If i will not well then how i will survive my family. My udan number is[protected]md. Ashraf, dob[protected]. Adv, 80, 000. So i am requesting you to please help me.

Dear sir/madam,
i requested u, plz resend my pancard at following add.
acknowledge no. [protected]
pan no. FIAPD9636Q
NAME. GEETA DHAM
ADD. BV 616 NEAR MLN COLLEGE CYCLE STAND, SANTPURA ROAD, MODELTOWN, YAMUNANAGAR, HARYANA, 135001
MOB: [protected]
Plz, do needful as earlist as possible

I am riya kumari. From Faridabad. I applied for pan card in august 2018. It has been shown that it was delivered on 26th August 2018. But i have not received it yet. I have been lodging complaints, mailing, and even calling(which are not answered) but nobody has even contacted me back. Please deliver my Pan Card on my given communication address. Pand card acknowledgement no. : N-[protected]

I am ankita mudgal from patna. I had applied for pan card on 11/01/2019. According to the status of my pan card, it was dispatched for delivery on 28/01/2019. But i have not received it yet. It has been 4 months now and there is no response.
Please look after my request and kindly deliver it on my communication address as soon as possible.
Pan acknowledgement number ([protected])