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First Flight Couriers Complaints & Reviews

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Last updated Sep 13, 2022
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Address:AT POST : KABILPORE, Navsari, Gujarat, 396424

On 13.03.2019 consignment booked from Pune to Navsari (PIN 396424)
Till date i.e 26.03.2019 consignment not delivered nor returned back
Sent E mails to Corporate Office, Pune Office but no reply
Even contacted Agents thru whom it was booked
Even call Corporate Office
All in vain.
Rumours that Courier CO is closed
Please do needful...
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Address:Nagpur, Pune, Maharashtra, 440013

On 19th of march, we book a parcel from pune which was supposed to reach nagpur in a day or two. Since then we have been facing a hard time tracking the parcel as any further movement was suspended as soon as it reached some hub. We kept calling the different first flight call centres/ customer representatives. They said there is a strike in nagpur, then they said it will be delivered tomorrow. The next day we were again disappointed. The next day they asked us to visit the nearest centre to pick the parcel, we said why should we? What are we paying for. Nobody has given a solution since then, these people dont even have a centralized call centre. Their representatives have been bluffing us with false promises. We have never experienced such bad service from such a big organization.
First Flight Couriers customer support has been notified about the posted complaint.
Courier booked 14 days back, now company's emplyee saying we are on strike, its my urgent papers.kindly deliver it asap or suggest me to pickup back
PAN card sent via consignemnt B904Z1622162 on 18-Feb-2019 from Mumbai to Chennai is still In Transit as of 18th March.
One month to deliver an important document like PAN card is very poor service.
Can you please look into this complaint and resolve it at the earliest.
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    Address:DCM Textiles , Near Mela Ground Hisar, Hisar, Haryana, 125001

    Dear sir

    Refer to attahced sheet, below mentioned dockets has not been delivered till time.

    We are regulalry following with first flight office hisar but not getting satisfactory answer. All items in below booking are costly.

    Requets you to please look into the matter and arrange to return below parcels immediately.

    Pending booked material not delivered on time as on 26.03.2019
    S. No. Docket no docket dt from delivery station status as per first flight actual status
    1 o[protected] 06.03.2019 hisar delhi out for delivery not delivered
    2 o[protected] 08.03.2019 hisar gurgaon in transit not delivered
    3 o[protected] 08.03.2019 hisar bhilwara in transit not delivered
    4 o[protected] 12.03.2019 hisar delhi out for delivery not delivered
    5 o[protected] 13.03.2019 hisar coimbatore in transit not delivered
    6 o[protected] 14.03.2019 hisar panipat in transit not delivered
    7 o[protected] 14.03.2019 hisar ahmedabad in transit not delivered
    8 o[protected] 14.03.2019 hisar coimbatore in transit not delivered

    Regds
    Mukesh
    [protected]
    Dcm textiles
    Po box 59, near mela ground
    Hisar (Haryana)
    Kumar. [protected]@dcmtextiles.com
    [protected]@gmail.com
    First Flight Couriers customer support has been notified about the posted complaint.
    Dear sir,
    I have send document dispatch Azamgarh but not deliver Delhi please solve this issue slip no. J991M8357879 original document sent court

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      I send a parcel from first flight courier from nagpur to kalyan (E) on 12-feb-2019 which should be delivered on destination on 16-feb-2019, but it shouldn't be delivered till date. The reason given by the company that there staff is on strike, so they are unable to delivered the parcel. Even, we are ready to collect the parcel from the office but the staff denied that.

      Consignment no. M[protected]

      Sender : prajakta...
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      Address:Mumbai City, Maharashtra

      We are in trading business and we had send tea-bags to our distributor located in matunga mumbai from wakad, pune. We sent it around feb 12th and till now it is not delivered and also not returned back.
      Tracking number:m991b8564601. See attached receipt.
      Sent to : o'leaf the green grocer
      Gada estate, shop 4/4 l. N. Road, matunga
      Mumbai, maharashtra 400019
      If you cannot deliver, you are supposed to deliver back. Keeping our goods is crime.
      Please return this to our address below
      F-902 malpani greens, kaspate wasti, wakad, pune 411057
      Ph:[protected], [protected]
      +1 photos
      First Flight Couriers customer support has been notified about the posted complaint.
      Mar 26, 2019
      Updated by Abhishek Pamnani
      material above sent on feb 15th 2019
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        Address:Bangalore, Karnataka, 560076

        Way bill no. W991b4095853 dated 23/02/2019 consigned to n s ramu, bangalore. The parcel, which contains urgent medicines, arrived in destination bangalore on 02/03/2019 ae per the first flight tracking. It has not been delivered to me till today (26/03/2019). Obviously it has been lying in some godown in bangalore itself for the past 24 days. This extraordinary delay is causing concern as the medicines may be affected due to heat, dust and humidity in the couriers warehouse.
        First Flight Couriers customer support has been notified about the posted complaint.
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          Address:531, 2nd Main, MSR City, JP Nagar 8th phase, bangalore, Bangalore, Karnataka, 560076

          Way bill no. W901b4095853 dated 23/02/2019 consigned to n s ramu, bangalore. The parcel, which contains urgent medicines, arrived in destination bangalore on 02/03/2019 ae per the first flight tracking. It has not been delivered to me till today (26/03/2019). Obviously it has been lying in some godown in bangalore itself for the past 24 days. This extraordinary delay is causing concern as the medicines may be affected due to heat, dust and humidity in the couriers warehouse.
          First Flight Couriers customer support has been notified about the posted complaint.
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            Address:Sec 32, 122001

            A courier dispatched from Dharamshala on 1st March 2019, for Ms Swati Sharma NIIT Sec 32 ; Plot No 85 Gurgaon is yet awaited.

            The customer care numbers provided on the website are not working. Corp office is not taking calls.

            We even went to Gurgaon Hub where the courier is as per status online, the workers simply refused to give the courier and indicated strike. How long till we wait for this. It was an importnat courier and is still pending. Pls provide immediate delivery as it is long pending.

            Consignment Number K991B0735297
            +1 photos
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              Address:#52 StockHolding DMS LTD faizabad road, 226016

              Dear team,
              I have sent the courier from lucknow to navi mumbai as on 18-02-19 but still my office address is #52 murari nagar chola complex faizabad road lucknow 226016.

              My courier has not deliverer at by address consignment no number is j[protected]. So kindly do something in urgent basis. My contact number is [protected]

              Regards
              Himanshu pal
              First Flight Couriers customer support has been notified about the posted complaint.
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                Address:42, Maruti Puram,, Faizabad Road, Lucknow, Lucknow, Uttar Pradesh, 226016

                My courier was sent from Lucknow on 18 March 2019 and today it is 23 march and i have not got the courier moreover no tracking status is available all the numbers are not working and no one is picking the call. It is an urgent courier and I have no idea where it is. The worst courier service and heights o[censored]nprofessionalism.
                Consignment number - J991M8349456
                First Flight Couriers customer support has been notified about the posted complaint.
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                  Address:495650

                  P991b1419300 dispatched in 15th, still not received at the destination. The same is an urgent docs that need to be sent to mumbai but due to your poor services the same is not received till date inspite of 7 days. Other pods are also there which are not received till date - p991b1393972, p991b1283670, p991b1293093, p991b1357711, p991b1319280, p991b1419289, p991b1293101,
                  Need the status of all the pods
                  First Flight Couriers customer support has been notified about the posted complaint.
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                    Address:Pernem, 403512

                    Whenever i am trying to call on your register contact number nobody is responding. How can i will come to know about my parcel it's supposed to delivered on 28 feb but still i did not received my parcel. I ever seen such kind of worst service in my life. How can i will come to know about my parcel if there is no help line also you provided all fake numbers on google also the toll free number
                    First Flight Couriers customer support has been notified about the posted complaint.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Address:Sai colony,MPP Nagar,Hospet, Bellary, Karnataka, 583201

                      Hi team,

                      I have not received my pancard to my home address but got a call from one guy saying that card is in office if i go ask the office in hospet they saying they don't have any information and am trying to reach the number which is shared in the message and that number is also saying switched off.

                      Please send me some more numbers who is delivering in hospet-karnataka state numbers so that i can reach them to get my pan card.
                      My number is :[protected].

                      My track number is:m991q6789583.

                      Regards,
                      Thimmaiah
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      First Flight Couriers customer support has been notified about the posted complaint.
                      Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
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                        Address:R.H.O 408A, vishal bhawan,95, nehru place, new delhi, New Delhi, Delhi, 110019

                        I had courier of 11 kg of clothes which was couriered from first flight delhi office personally by me. It had 6 bags of clothes which were packed by uttam singh ([protected]) from delhi office staff member. He has delayed our parcel from 13 to 18 of march 2019 and later without asking us he has transferred from flyking courier service, which is not appropriate. I just received my parcel from flyking yesterday and i have lost one bag of clothes from the parcel which had 5 pair of jeans. Please do whatever is possible to help us with our loss which was worth 6500 inr.
                        Uttam singh on phone conversation is taking it lightly and saying us like "it's ok aapko jo case krna he kro hamare waha se nahi hua he loss" and not willing to take any kind of responsibility because i personally know he packed in front of me as such parcel was packed in bag with stiches in front of me. I had 9 pairs of jeans which also i had written on parcel bag.
                        Tracking i'd d991m0689989 which also i was not able to track. Tracking id from flyking is[protected].
                        +1 photos
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                          Address:AHP woods apartments,flat No. C5 third floor Vijay Nagar Main Rd, Vijay Nagar, Whitefield, Bengaluru, Karnataka 560066, Bangalore, Karnataka, 560066

                          My consignment no. Is j991m8370814.
                          I sent my parcel on 26 feb 2019 but till now i did not get my delivery.
                          When i contacted the first flight office lucknow from where i sent parcel they said that they delivered the my parcel on 11 march. But till now i did not get my parcel.
                          First flight executive delivered to wrong location.
                          I spent approx 1200 bucks but this type of service is pathetic and unprofessional.
                          I never face this type of irresponsible behavour from any service provider.
                          I am unable to trace where is my parcel and how i get it.
                          First flight office also helping to fix my problem.
                          Please take action and fix my issue asap.
                          Further details please contact @[protected] and singh. [protected]@gmail.com
                          First Flight Couriers customer support has been notified about the posted complaint.
                          Consignment M991Q6844584 returned back without delivery
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                            Address:F-50 2nd Floor, Mohan Baba Nagar Part 3, Karimganj, Assam, 110044

                            Reference to above subject my consignment no. For urgent courier is j991m8333635 & courier was done from gonda, up to new delhi at 12.03.2019.

                            But till yet has not received at my destination, note that the courier is very important for me

                            I am regularly trying your all nos. From delhi to mumbai but no body response.

                            Do needful asap

                            [protected]
                            First Flight Couriers customer support has been notified about the posted complaint.
                            Consignment M991Q6844584 returned back without delivery
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                              Address:DHAMPUR BIJNOR UP PINCODE 246761, Bijnor, Uttar Pradesh

                              Pan card has been dispatched on 02-march-2019 by first flight couriers pvt. Ltd vide airway bill no. M991q7082839. Expected to be delivered by 12-mar-2019. Still i have not received my pan card. Plz do something how can i get my pan card... I am unable to track the status of consignment.. As the current tracking status is not available in traking status on first flight website

                              Sir consignment number is m991q7082839
                              Pan number lixxxxxx1c
                              Mobile number [protected]
                              First Flight Couriers customer support has been notified about the posted complaint.
                              My courier was initiated from Jaipur to Chandigarh on 14 Mar, almost 10 days no status known so far. I have been following up with the courier company but they are unable to track.
                              I need a response from the courier company at the earliest...

                              Dispatch date:[protected]

                              location of dispatch :sikkim

                              deliver location :mumbai

                              consignment number :f[protected]
                              I got message from NSDLTN ON 20/02/2019
                              FFCL AWB B904Z0716742 . I went to nearest branch There did not received it .Its is in begumpet Branch only.

                              Kindly do the needful
                              I got message from NSDLTN ON 20/02/2019
                              FFCL AWB B904Z0716742 . I went to nearest branch There did not received it .Its is in begumpet Branch only.

                              Kindly do the needful
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                                Parcel was sent from kanpur on 8th march to indore and still nit delivered.
                                It is showing in transit, when enquired they said it is stuck in mahipalpur and strike is going on.. It is an important parcel with imp documents and m not sure when it is gonna be delivered.
                                Details :
                                Courier from kanpur to indore
                                Dispatched on 8th march 2018
                                Consignment no. : j991b0030824...
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                                Address:83.y.Ramjanki nagar chauraha, Basharathpur, Gorakhpur Gorakhpur, Gorakhpur, Uttar Pradesh, 273001

                                Hi first flight,

                                I have couriered my important financial document from gorakhpur to delhi on 14th march 2019, but i has not reached to my destination yet.

                                Consignment no: j991m8332752.

                                I heard there is strike going on in first flight. However i have registered a complaints in consumer forum docket no 1213353.

                                I urge you to deliver my file asap to my destination at gk1, delhi and inform me asap.

                                My email id: ihm. [protected]@gmail.com,
                                Mob no: [protected]
                                Consignment no: j991m8332752,
                                Name: satish kumar singh, from gorakhpur to delhi
                                +1 photos
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                                  Address:E, Indore, Madhya Pradesh, 452015

                                  Respected sir, sip mera pan card apply kre 6 months hu chuka h. Mene first flight courier office se pta kiya to mujhe pta chala mera pan card kisi or ko delveryed kr diya. Gya jise delevrey kiya gya uski information bhi mujhe nhi di ja rhi h. Mera pan card h or uski details mujhe hi nhi di ja rhi kisko delveryed kiya gya mera pan card. Plz sir hepl me.

                                  Name = prem bai narvariya
                                  Mobile no. = [protected]
                                  +1 photos
                                  First Flight Couriers customer support has been notified about the posted complaint.
                                  Dear sir
                                  this is for your kind information about my courier.
                                  Mycourier not reach at long time so please help for that issue
                                  docket no- j991m8273622
                                  pls help and resolve my problems due to courier...
                                  Regards
                                  shivam singh
                                  [protected]
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