First Flight Couriers — Consignment No couriered on 6th Feb is not at dispatched to the receiver

Address:

Bangalore, Karnataka

From: Savitha - Baecsd [mailto:[protected]@firstflight.net]

Sent: Wednesday, February 11, 2015 4:29 PM

To: Yenumula, Durga; [protected]@firstflight.net;
[protected]@firstflight.net; [protected]@firstflight.net

Cc: [protected]@firstflight.net; [protected]@yahoo.com

Subject: Re: Consignment No: A991B1393633 couriered on 6th Feb is not at
dispatched to the receiver's address


Dear
Mr Shashi, Refer to the below customer mail & do revert with the factual
status for the same.


With
Thanks / Savitha


-----
Original Message -----


From: Yenumula, Durga


To: [protected]@firstflight.net ; [protected]@firstflight.net


Cc: [protected]@firstflight.net ; [protected]@yahoo.com


Sent: Wednesday, February
11, 2015 4:24 PM


Subject: Consignment No:
A991B1393633 couriered on 6th Feb is not at dispatched to the receiver's
address


Hi Team,


I have sent a courier from
Hyderabad to Bangalore through First Flight Courier on 6th Feb
2015 and it’s Consignment No is: A991B1393633 . It’s not yet at
dispatched to the following receiver’s address.


To


Deepak Indushekar/Anil Jain


EMC Data Storage Systems India Pvt Ltd


The Millenia


Level 2, Tower ‘B’


No 1 & 2, Murphy Road,


Ulsoor, Bangalore 560 008


PHONE :[protected]/[protected]


I called your customer care
Bangalore number “080 – 33799999” yesterday and talked to Mr. Rahmtulla Khan
about this issue. He has taken receiver’s address details over the phone again
yesterday and said that it will be delivered within 24 Hrs time. He also has
given complaint number : 254069 to me. But, still I can see that thereis no status change in your tracking system and it’s not yet delivered to thereceiver. Please see below for your reference.


Could you please check and let
me know where this mess up happened and when it will be delivered to the
receiver’s address? It’s almost 5 days over and it’s sitting in your
Thanisandra HUB from 7th Feb 2015.


It has been a worse experience
to me to use your service and support. Awaiting for your reply at the earliest
and deliver the courier on priority.


Thanks


Durga Ramesh Y


+91 [protected]