First Flight Couriers — courier not delivered and when enquired with the staff ,gave answer negligently without checking that it was delivered

Website:firstflight.net

On the occasion of Rakshabandhan I thought to send a courier to my sister to make her cheerful and happy on that day. So I opted first flight for this. I've paid amount on 31/07/2017, the consignment number is M991B5866873 and it wasn't delivered till now. When I contacted the staff they responded carelessly and after repetitive followups they said that it was received. When I asked for further details they said "we'll reach you again with more details" and not responded yet.

With many hopes I sent this to my sweet sister which wasn't delivered.
So what is the use of sending this. Problems might occur anywhere but the negligence went down through the system of first flight courier it seems.

They are seeing this Just as business or in only money point of view, actually many feelings, emotions etc will be attached with every courier. So I need Justice now
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First Flight Couriers customer support has been notified about the posted complaint.
Aug 30, 2017
Love_kumar's response
I have applied pan card. but my pan card not received my.
branch officer not response my reference no.

my reference no is courier vide airway bill no. B903Z1017100,
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I have applied pan card. but my pan card not received my.
branch officer not response my reference no.

my reference no is courier vide airway bill no. B903Z1017100,
Maine 22 aug to apne priority parcel courier kiya tha frst flight courier se hyderabad to jameshedpur magar abi tak nai mila bol rehe hain ki shayd miss kar diye hain. call karne pe koi utha nai reha hain na hi koi response

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