First Flight Couriers — Courier sent from Ranchi on 11 May 2015 not received till date

Address:

Bangalore, Karnataka

This has reference to consignment with tracking number U991B0013523 sent by the Shopclues vendor from Ranchi on 12 May 2015 to my address in Bangalore. Till date, I have not received the consignment. On calling First Flight branches in Kanakapura Road and Kormangala, umpteen number of times in the last one week, it was informed that they were not aware where the consignment is. The FF Thanisandra Hub mentioned that the consignment was sent to FF Kormangala and FF Kormangala branch mentioned that they have not received the same. Please check and revert. Mail sent to [protected]@firstflight.net provided by Bangalore Customer Service on[protected] has bounced back. Complaint number provided by Mr Asad at Customer Service on[protected] is 259088 This has been a very poor service by First Flight and such a courier company would never be recommended in my life-time to anyone.