First Flight Couriers — expensive courier completely damaged and eaten up

Address:	Amritsar, Punjab, 143008
Website:	www.firstflight.net

Hi, I am student staying away from home and on the eve of christmas and new years my parents sent me some expensive food goodies, they shipped from amritsar to reach vellore on 20th dec and I received the package tonight and its pretty unfortunate that the whole package was destroyed and eaten up, what the purpose of paying for premium delivery services if its gonna be scam. The carton was kept in really dirty condition that led to its damage, its all eaten up by rats
Its the duty of first flight to ensure that my package was securely delivered to me, I am facing a damage in thousands due to a lack of basic consumer service from this company.
I will attach the raw photos of the courier I received they are not picking up my call. As a consumer I fell cheated and this forum serves as testimony for getting consumer their rights.
I hope to get proper relief with this matter
thank you