First Flight Couriers — 'first flight courier' with reference number awb-b903z4883705

1. Toady i received a sms from 'first flight courier' with reference number awb-b903z4883705, asking me to collect the pan card till monday from their address o[censored]dyog vihar, phase-3. The mobile number of sh anil baberwal was also mentioned ([protected]).
2. I tried calling sh anil baberwal but found its switched off. I contacted the mobile number from which the sms was sent ie [protected], he told me to collect the courier by monday else will revert it back to nsdl. I ask him why are you not sending it to my address? He told may be some problem of delivery, so to better take it from our office else it will sent it back. The attitude was full of arrogance and pathetic. I told him that i can come on sunday since monday is a working day and i being an army officer its not feasible for me to sent someone to collect the same but he told that he can't help. When i told him that i have to lodge complaint against this, than he told me to go ahead shamelessly.
3. Sir/madam, the attitude of the company official is not appreciable and he should be thrown out from your company else i would recommend all not to use your company services in future. Its like harassment for a customer to collect it on given time else they will revert back!!!