First Flight Couriers — First Flight Couriers - Hyderabad branch guys stolen Consignments | |||||
I'm frustrated to death with the way First Flight courier offices at Bangalore & Hyderabad my consignments. Their customer service truly sucks and they have no clue or provide updates about where my pkg was stuck. I dropped the pkg at Bangalore office on July 18, 2016 and after 40 days (On August 17, 2016) they now updated their website with delivery status as "Delivered on August 04, 2016". Neither recipient nor their neighbor received the consignment, which had lot of items, worth thousands of rupees, meant for cultural event but poor kids lost their hope now. I strongly believe that First Flight employees stole that pkg and took everything with them. Here are the list pathetic updates given by their employees. - DON'T HAVE DELIVERY BOYS... " - Political unrest, - Bad weather - Can recipient pick up ? - After 40 days were gone, When I called Hyderabad office they claimed that "No one at home, so, they left the pkg at neighbor house". Are you kidding me ?? Consignment Tracking # - F[protected] - Receipt (Hyderabad) Address: G. SRINIVAS, Plot no. 106, Midhilanagar, Jillellaguda, Meerpet PO, Hyderabad 500079; Ph[protected] - Sender (Bangalore) Info: Jayasree Srinivasan, Ph: [protected] http://www.firstflight.net/trackingrequest.php?consRadio=C&trackingtextbox=F[protected] Status Hyderabad[protected]:18 Out for Delivery Hyderabad[protected]:56 Arrived at HYD Malakpet Branch Hyderabad[protected]:02 Despatched to Branch for Delivery from Hyderabad HUB Hyderabad[protected]:41 Arrived at Hyderabad HUB Bangalore[protected]:14 Dispatched from BAE Outgoing HUB Bangalore[protected]:58 Booked at BAE Outgoing HUB If a single pkg is lost, undelivered due to whatever reasons, not returnable... what's your corporate vison ? DO YOU THINK YOU CAN TAKE ON BIGGER COMPANIES SUCH AS FEDEX, UPS & DHL IN COMING YEARS ? If you can't solve this problem at the earliest then your corporate days are simply numbered and you'll be wiped out of courier business space in matter of months. Was this information helpful? | |||||
First Flight Couriers customer support has been notified about the posted complaint. | |||||
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+91 52 2394 4444 [Lucknow]
+91 40 3944 4444 [Hyderabad]
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