[Resolved]  First Flight Couriers — Mismanagement and Very Untimely Delievry

Address:

Mathura, Uttar Pradesh

My mother had sent a courier of some home made sweets and medicine for my younger brother in IIT Jodhpur. The package was booked on 24th September. The consignment number is - W991M0401035. It's been more than 5 days now, the package is still lying somewhere in the Jodhpur branch and hasn't reached its location. After many stressful calls, the official at the First Flight Courier Office in my Home Town of " Kosi-Kalan" District Mathura inform us that our package has been spoiled by the rats. Now, safe guarding the package from the action of rats is the job of the First Flight Courier Company as they charge us heavily for their services. They are using rats as an excuse for their negligence in service. This has happened for the 2nd time, despite repeated complaints. And on telling them to take some action, they reply back that they need something in written. The package still hasn't been delivered to my younger brother in IIT Jodhpur. This has been very distressing and needs to be looked at. The services of First Flight Couriers is not in accordance with the large fees that they charge for it.