[Resolved]  First Flight Couriers — online purchase

Through online purchase i purchased a pair of shoes from jabong.com. The consignment is delivered from Gurgaon to Gonda 0991L0973248 (consignment number). On 14.06.14 i got call from first flight gonda that your consignment has been received and collect it from our local office at meena bazar as we don’t deliver single consignment. I replied that i am not in town i will be available at gonda on 17.04.14. On 17.04.14 morning i reached at local office to collect my consignment but they refused to hand-over the consignment as they were busy in some office work. I then asked them to deliver the consignment at my place and also called at their number but they are either not receiving calls or just put it on hold after asking my name and address again and again. I purchased the shoes on cash on delivery terms and the payment is ready with me. i am a central government officer and remain on tour most of times so in-case of non-payment of the consignment from my end due to my unavailability all the responsibility and liability will be on the courier service provider's awful, disgustingly behaving staffs of first flight gonda.