First Flight Couriers — Product not received even after 12 days, Status is delivered

Address:

Kanpur, Uttar Pradesh

Product not received even after 12 days, Status is delivered Hi There, I had placed an order of some of the Patanjali products on 19th Oct 2014, bearing shipment #[protected] and Order #[protected]. This product was shipped using services of firstflight courier services. The AWB number is #W[protected] which has not reached at it's destination till date even after 12 days. The status of shipment is "Delivered" which is not really the case. Now when i am trying to call the phone numbers of First flight and the Patanjali. com, i am not getting response from them. i do not know if Patanjali.com has really shipped the product or firstflight is cheating on me or both of them are making this fraud together. i am not sure now to whom should i contact. I have written email to them but no response yet. Please let me know if you need any more information and help me to get my product or my bucks. Samit Kumar