First Flight Couriers — received the courier after long delay but some items are missing

My brother send me the courier from Canada on 1-12-18 and received the courier on 1-1-19. But when I opened my carton so many items are missing. I also paid custom penalty of rs.2678. My consignment number is CAN002629 from Canada and from India I get D[protected] consignment number. In my courier there is no any objected product. Only clothing, accessories n shoes were in my courier. I want to know where are my missing stuff.
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My Pan card was despatched by department against consignment receipt No B903Z6221891 from Mumbai. The packet was in the name of Suraj Kumar, Village Nadil Khera Distt Unnao
As per your site the packet was reached unnao on[protected], but I have not received the packet till date.
Please check the position

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