First Flight Couriers — very delay in consignment delivery

Address:	Kanpur, Uttar Pradesh, 208017
Website:	www. firstflight.net

I booked parcel from kanpur to allahabad by your courier service on dated 11.10.17 at 08:00 pm.
But still this parcel not delivered to consignee.

I checked tracking status of my parcel & we found that till 13.10.17 no update will be done in it because parcel was not dispatched from kanpur after 2 days of consignment booking.

I talked to concerned branch office that he told me that your parcel will be delivered on dated 14.10.17 definitely.
I again checked tracking status we found that parcel is out for delivery on dated 14.10.17 at 02:00 pm but it not delivered to consignee till now. When i contact to again branch office no. Then he told me that today he can;t update to me because today is holiday.

So please take it very strict action on this serious issue because your company is providing me very poor service which encourage to me never used to your service. 5 days are very big time to deliver consignment even distance is 200km if you can't do it why i go for your service.

So as per my knowledge customer service & satisfaction is very important to grow up any company.
Consignment no. :j991m6513385