Claimed

FirstSource Solutions Complaints & Reviews

1.5
Updated: Nov 16, 2023
Complaints 147
Resolved
42
Unresolved
105
Contacts

File a complaint to FirstSource Solutions

Having problems with FirstSource Solutions ?

File a complaint and get it resolved by FirstSource Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

FirstSource Solutions reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Adhithyan m
from Chennai, Tamil Nadu
Apr 30, 2019
Resolved
Report
Copy
Resolved

Address: First Source Solution, Mind Space, Thane Belapur Road, MIDC INDL Area, Airoli, Navi Mumbai,Maharashtra 400708,, Mumbai City, Maharashtra

Sub: Home base data entry project - IRCTC PLAN -A

I complete 1st assignment. First Source Solution person told Application Fees Rs.1030 + Document charges Rs.34890 + GST charges Rs.30850 + Bank IMPS charges Rs.39700 + Western Union Money Transfer charges Rs.20140 all the charges they compel to make payment. They told all the charges are refundable to you along with your salary. After all the payment then only we release the payments. so I paid all the charges. After made all payment I send several email and phone call but there is no reply.

I am sending my payment proof proof & email copy for your reference.

My total Amount is as follows.
Salary Rs.67000
incentive Rs.18830
application fees Rs.1030
document charges Rs.34890
GST charges Rs.30850
IMPS Bank charges Rs.39700
western Union charges Rs.20140
[protected]
Total Rs.212440
[protected]

Please help me to release my total salary & do the needful at the earliest..
Apr 30, 2019
Complaint marked as Resolved 
I want to attach my mail correspondence & I paid the charges bank proof . who can I add my complaine.
FirstSource Solutions customer support has been notified about the posted complaint.
i worked for fsl in GR tec park bengaluru. Due to sudden lockdown i left job. in my PF account its still showing iam employee of that company. my current company is asking to resolve this.what should i do?
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Adhithyan m
    from Chennai, Tamil Nadu
    Apr 22, 2019
    Report
    Copy

    Address: First Source Solution, Mind Space, Thane Belapur Road, MIDC INDL Area, Airoli, Navi Mumbai,Maharashtra 400708

    I completed my 1st assignment & paid the all charges (Doucmention charges, gst charges, bank imps charges & western union money transfer charges) before 3rd april 2019. I send all the payment proof through mail. But till they did not release my salary, i send several mail but they did not reply till date. I am not having contact number of the office. I want to contact mr. Ragul rai sir, please provide the office contact number / cell number of the sir.
    FirstSource Solutions customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      kayapanda niriksha
      from Bengaluru, Karnataka
      Feb 12, 2019
      Report
      Copy

      Address: Bangalore, Karnataka, 560095

      It’s bern 3months since i quit first source bangalore my employee is 1056056. I’ve been sending mails to the he team nobody is bothered to approve my pf and giving reasons which is not right. Please look into it and make necessary changes otherwise i’m taking legal action against first source which once i have already done. Even though if i’m sending mails they are replying blindly to the mails. Whoever is in the hr team are dead useless. They don’t do their work neither will they respond to any phone calls. Please look into it and take serious action against first source they are just putting all o[censored]s in trouble
      FirstSource Solutions customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        from Mumbai, Maharashtra
        Jan 6, 2019
        Report
        Copy

        Address: Thane, Maharashtra, 421002

        Hi team
        Iam continue calling [protected] this land line no but dont pick up any one call for querry
        Iam exprience in firstsource solution ltd 6 month exprience
        My offer latter date 14/03/2011
        Designated as (Customer service associate) base in mumbai
        I pravin ramesh patil
        My employee code -579121
        Pls share my salary slip requred uan no for pf procec

        My contact no-[protected]/[protected]
        FirstSource Solutions customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          heenakouser
          from Bengaluru, Karnataka
          Nov 7, 2018
          Report
          Copy

          Address: 560066
          Website: ...

          Hi
          I am heena my employee # 1061576
          My last working day is 12th oct 2018, spot resignation i did due to my family
          Problem even i informed all this to my hr who's name is rakshith, he refused to give my salary and relieving letter, but for my colleague she was into outbound
          Team she got resignation letter and salary also after paying 3000/- rupees to the hr
          .., my process was nri my tl name is ashvini chandrashekar, my tl was doing more partiality with my regarding leave timings in everything, she is not at all fit for tl position, because of my tl only i did not got any thing, first hr was accepted to give, after discussion with my tl he refused
          FirstSource Solutions customer support has been notified about the posted complaint.
          Helpful
          6 other people found this review helpful
          6 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Prem80695
            from Sirsi, Karnataka
            Oct 26, 2018
            Report
            Copy

            Address: Bangalore, Karnataka

            Hi sir/madam

            I premkumar worked for firstsource solution, ecospace sarjapur main road bangalore for more than 2 years, i resigned my job on feburary 6th 2018, and i have applied for my pf on september 23rd 2018 through online, now when i checked through online it is showing as claim settled by amount is not credited to my account please check and let me know the further process to receive my money.

            Below mentioned is the details of my pf account.

            Name: premkumar s

            Uan:[protected]

            Member id: mhban[protected]

            Hoping for your reply soon.

            Regards
            Premkumar s
            FirstSource Solutions customer support has been notified about the posted complaint.
            Hi,
            I have applied for my PF on 6th Oct 2018, I have not yet received my PF amount, can you please check and tell me what is the issue or where there has been a delay.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Somnath Sarkarkingz
              from Barddhaman, West Bengal
              Oct 26, 2018
              Report
              Copy

              pf account detail

              Address: Darjeeling, West Bengal, 734005
              Website: www.fristsource.com

              Pf claim not yet credited

              Emp name: somnath sarkar
              Company: first source solutions limited
              Centre: siliguri
              Pin code:734005
              Date of joining: 24/04/2014
              Date of resignation: 19/07/2014
              Emp code: (680651)
              My icici bank a/c no:[protected]
              Branch: 2550 bagdogra branch
              My mob no: [protected]
              Pan card no : foxps5673p
              Aadhar card no[protected]
              Voter...
              +2 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              S
              Somnath Sarkarkingz
              from Barddhaman, West Bengal
              Oct 26, 2018
              Report
              Copy

              pf amount details

              Address: Darjeeling, West Bengal, 734005
              Website: www.fristsource.com

              My name is somnath sarkar, i joined first source company (Vodafone) 24/4/2014 and left it in the month of 19/7/2014. I was in siliguri beekay plaza teen batti more prepaid department and my team leader name is abhishek, i got my release letter and thereafter i fill the pf form and from company end assurance that i got my pf amount in the last week of october but not i received any alert regarding my pf amount, so through this mail i just...
              +2 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              P
              Prem80695
              from Sirsi, Karnataka
              Oct 24, 2018
              Report
              Copy

              Address: Bangalore, Karnataka

              Hi sir/madam

              I applied pf on september 23rd 2018 through online still not yet received my pf amount. When i checked through online it shows as claim settled but amount not credited to my account. I have visited to rr nagar pf office but they told my pf account doesn't come under their limits hence need to check other offices where i have no idea which office to visit. Please check and help me to get my money. Pf member id mhban[protected]
              Last working day 06/02/2018
              Emp id -1021457
              Thanks
              Prem kumar
              FirstSource Solutions customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Dnyaneshri marathe
                from Mumbai, Maharashtra
                Sep 28, 2018
                Report
                Copy

                Im an employ of firstsource solutions mumbai interface 16 working in collections department.. And there is a very ridiculous behavior of a tenured agent in the cab. There were 3 men and one women. I asked him very kindly that can i plz sit i'm front as there were 3 male employees. That tenure agent replied very rudely. I had to sit behind with 2 of those male employs in that can.. And it was my 1st drop i told the cab driver again very rudely that same person said to cab driver that it will be a long route of he drops me first. Wow great behavior...
                And also once i was siting in the front in cab and 3 male siting behind the security asked me to sit behind and i had to sit behind uncomfortably again.. Why such a kind of behavior with females.. You need to get this resolve
                Please it's a request this is happening with me everyday now.. Everyday because of some or the other reason i have to sit with male employees very uncomfortablely. If this is the way you treat female employees please don't give us home drop we can take care of our selves..
                Hope you find a resolution for this..
                FirstSource Solutions customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Arya Dileep
                  from Bengaluru, Karnataka
                  Sep 21, 2018
                  Report
                  Copy

                  Address: Ernakulam, Kerala

                  My name is arya dileep i was an previous employee in first source cochin and almost 2 and half year back i had applied for my pf withdrawal. And later i visited office to check status that informed that they could not find any requests for the same and they informed to sent mail to your email i'd kindly let me know the status of my pf withdrawal request
                  Employee id 658580
                  FirstSource Solutions customer support has been notified about the posted complaint.
                  Fed-up with the service still not get any Information
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Maninder Guru
                    from Mohali, Punjab
                    Sep 19, 2018
                    Report
                    Copy

                    Address: Jalandhar, Punjab, 144021
                    Website: consumercomplaints

                    Respected senior
                    My name is Maninder Employee Id 1033625, Father's name Mr.Karnail chand Mother's name Mrs.Rajinder kaur my permanent adress is village and post office Dosanjh Khurd distt. Shaheed Bhagat singh nagar (Punjab) And my correspondence address also same as permanent adress .
                    Respected seniors i joined the firstsource company on 25 june 2016 as a CSA and i resigned from the company on11 of august 2017 . I were on notice period of one month which was not completed due to some personal reasons .so the firstsource company is going to change with your company vertax . I applied for my Provident fund and for my full and final check to the first source company. I got my release letter and thereafter i fill the PF form but not i received any alert regarding my PF amount, so through this mail I just convey the message please look-after my PF matter.
                    According to this message i think 45 days as well as 2 months is being over but i am not get anykind of alert regarding mine PF.Please from mine end i can fulfill all the criteria and from your end you people are delay.Please ASAP transfer mine PF amount in mine account.
                    Your co-operation is highly appreciated.

                    Thanking you,
                    Regards,
                    MANINDER,
                    EMP ID[protected]
                    Email ID: [protected]@gmail.com
                    FirstSource Solutions customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      Charandeep Singh Arora
                      from Mumbai, Maharashtra
                      Aug 25, 2018
                      Report
                      Copy

                      Address: Mumbai City, Maharashtra

                      Hi my name is charandeep singh i m raising a complain regarding the traspotation service. The person who manages traspotation are so rude as if they are threatening n my entire family got shock n were awake because of one person. It's related to the pick up service provided by the company. Call came from the company and it was the first pick up though they didn't wait for 10minutes also and moved the cab. M forced to go to the office at night 1am without company cabs. My team leader on leave n whom should i approach. I have all the records but nobody is there to help me.
                      FirstSource Solutions customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        manjula rahman
                        from Kolkata, West Bengal
                        Aug 7, 2018
                        Report
                        Copy

                        Address: Darjeeling, West Bengal

                        Hi my name is manjula rahman. I joined firstsource (Vodafone) on 28/10/2014 & i left on 2/10/15. My emp i'd was 696157. I was in siliguri prepaid department & my team leader was tez bahadur chetry. I got my release letter & thereafter i filled the form & i got assurance from the company that i will get the pf amount within 45 days. But i haven't received any alert or any thing regarding this. I went to office 2nd time & they told me that due to some technical issue my first pf for was cancelled & i have to fill up it again i did the same but i didn't receive any money now the company has been closed in siliguri & there is no one to help me
                        FirstSource Solutions customer support has been notified about the posted complaint.
                        I can't able to get my last three months salary payslip for the year 2016.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Achu achus
                          from Munnar, Kerala
                          Jul 27, 2018
                          Report
                          Copy

                          Address: 683104

                          My name is anchu antony. I am joined first source solutions ltd kalamaserry kochi (Idea) 2012 september 07. After 2 years am resigned. (15 october 2014). I got my relieving letter and thereafter am apply for my pf amount. But still not credit my pf amount. Please check what's the problem my application. Employe id is 633775.
                          Em id:[protected]@gmail.com
                          FirstSource Solutions customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Mamata Puri
                            from Mumbai, Maharashtra
                            Jul 4, 2018
                            Report
                            Copy

                            Address: 400064
                            Website: www.Firstsource

                            Introduction and background:

                            Name: mrs. Mamata puri

                            First source solutions ltd

                            Employee code: 696074.

                            Process sky tv help - mumbai.

                            I have been working with first source solutions ltd. Since 24th oct 2014 for more than three and a half years as a csa (Customer service adviser).
                            This is my first job in a bpo.

                            Executive summary of my response and incidences:

                            20th april 2018 hr, tl and manager informed me about changing customer marketing preference procedure. I explained and clarified the subject matter.

                            30th april 2018 session conducted for enquiry and i was served ‘show cause counseling sheet’.

                            30th april 2018 in the same session also served ‘suspension letter’ by mr. Rakesh nair, manager, human resources.

                            01st may 2018 i sent email to mr. Rohit, team leader informing about the session of 30th april 2018, regarding the show cause notice and suspension letter served to me in his absence in the session along with my clarifications and explanation on the relevant subject matter.

                            03rd may 2018 my reply to the ‘show cause counseling sheet’ by email.

                            03rd may 2018. My reply to the ‘suspension letter’ by email.

                            14th may 2018 letter received through email from mr. Mukesh chaudhury, (Designation and under what capacity reply was given has not been mentioned) to my email dated 03rd may 2018 which was addressed to mr. Rakesh nair, manager, human resources. (Member who was also present during the session and served suspension letter to me).

                            17th may 2018 emailed my reply to mr. Mukesh chaudhury’s letter received via email dated 14/05/2018.

                            25th may 2018 reminder for cancellation of suspension.

                            01st june 2018 termination letter by r. P. A. D. Post.

                            Index

                            (Attachments to the above)

                            1. 01st may 2018 letter to mr. Rohit, team leader.

                            2. 30th april 2018 ‘show cause counseling sheet’.

                            3. 03rd may 2018 my reply to the ‘show cause counseling sheet’ by email.

                            4. 30th april 2018 ‘suspension letter’.

                            5. 03rd may 2018. My reply to the ‘suspension letter’ by email

                            6. 14th may2018 letter received through email from mr. Mukesh chaudhury,

                            7. 17th may 2018 emailed my reply to mr. Mukesh chaudhury’s letter

                            8. 25th may 2018 reminder for cancellation of suspension.

                            9. 01st june 2018 termination letter by r. P. A. D. Post.

                            On going through the above it will be clear that there was no impeachable issue.

                            Hence no need for investigation and suspension thereon.

                            If the matter is really serious the operation and quality control personnel and all those monitoring are equally responsible and liable for action on negligence and should be suspended and terminated.

                            It is further clear from the above that i have been victimized and the investigation – suspension-termination is only a farce and a shift blame self-defense mechanism.

                            In view of the above i request you to check the same and cancel the invalid termination and reinstate me with due approbation.

                            Regards,
                            Mamata puri
                            Please let me know how the attachments / documents have to be uploaded
                            FirstSource Solutions customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Amritpal Phull
                              from Chandigarh, Chandigarh
                              May 31, 2018
                              Report
                              Copy

                              Address: Jalandhar, Punjab

                              My name is amritpal singh i was worked with your company for almost 2 years in jalandhar punjab there is big problem
                              I was trying to apply for my pf online but i can't do because in first source account
                              Dste of exit didnot update so i can merge my accounts
                              So this is a big issue
                              My emp id is 1025624
                              My contact number is [protected]
                              Contact me as soon as possible
                              +1 photos
                              FirstSource Solutions customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Raj aryan malhotra
                                from Mumbai, Maharashtra
                                May 26, 2018
                                Report
                                Copy

                                Address: 400058
                                Website: www.firstsource.com

                                Hanum merchant and bineesha training manager along with entire hr team is worst.. Theyve given promotions to chaatu people like zayn kalyan wala and siddhesh sarah.. I would never recommend first source to a anyone. Sanjiv goenka-you remove management people or get ready to become next nirav modi. I was fasting and you # people made me to wait for 9 hours.. Insha allah very soon your business like comcast and skytv will go to some deserving company and not # like first source:-ashish pandey
                                FirstSource Solutions customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Prasun Naskar
                                  from Kolkata, West Bengal
                                  May 23, 2018
                                  Report
                                  Copy

                                  Address: Kolkata, West Bengal, 700014

                                  Greetings sir,

                                  My name is prasun naskar my emp id - 213874 i joined firstsource on april 2007 and i was employed till march 2008, from hr we have been provided a pf number on a paper which was misplaced.

                                  Pay slip we use to receive our pf number was not mentioned on that so please be adviced how it will be possible to recover my pf number.

                                  Thanks & regards
                                  Prasun naskar
                                  FirstSource Solutions customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    amritpal00
                                    from Adampur, Punjab
                                    May 22, 2018
                                    Report
                                    Copy

                                    Address: Jalandhar, Punjab

                                    My name is amtitpal singh i havenot recieved my pf yet please help me
                                    I was working in jalandhar basti bawa khel's branch
                                    I was apply my pf online on 9or 10 april 2018
                                    The status of claim show settled
                                    But till i havenot recieved yet
                                    My emp id 1025624
                                    Please help me when and how i will take my pf
                                    Its a request please contact me as soon as possible
                                    FirstSource Solutions customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit