UPES is not refunding the admission fees. Notice already sent. No progress thereafter.
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
INTERNATIONAL CONSUMER RIGHTS PROTECTION COUNCIL
B-9/55, Vijay Nagari, P.O. Kasarvadavali, Thane (West) 400601 INDIA
Telephone:[protected], E-mail: [protected]@sify.com
Cell: [protected], Website: www.icrpc.org
Dated:[protected]
The Chairman / Director
University of Petroleum & Energy Studies
Petro Tower
A-1, Kailash Colony
New Delhi 110048
NOTICE BEFORE TAKING ACTION AGAINST YOU
Dear Sir,
We have received a complaint against you form the father, Mr. Milind Wakharkar (Tel:[protected], of your consumer Mr. Mihir Wakharkar, that states as follows:
1) You have mentioned in your information bulletin that students who withdraw their admission 60 days before the commencement of the course will be eligible for 75% refund of fees.
2) The
student Mr. Mihir was withdrawn from the B. Tech. – Aerosopace Engineering wiell within 60 days before the commencement of the course.
3) When the consumer asked for refund of the 75% fees, you denied refund.
4) You had given false promises at the time of admission and mislead the consumer. Hence, you have conducted Unfair Trade Practice under section 2 (r) of the Consumer Protection act, against which the consumer is well protected.
5) There is clear deficiency in your services due to which the consumer had suffered mentally and physically.
6) Due to non-refund, the consumer was prevented from taking admission elsewhere and his career is affected.
Under such circumstances, we request you to contact the consumer and refund the full amount to the consumer within 7 days after the receipt of this notice by you. Also pay compensation of Rs. 10, 000 to the consumer’s father for causing him losses, mental agony, harassment and career loss to his son.
If you fail to pay the above amounts within 7 days, we shall initiate severe action against you seeking a higher compensation of Rs. 50, 000 for losses, mental agony and harassment for the consumer and his family. All action will be at your costs and risks, which please note.
Thanking you.
Yours truly,
Arun Saxena
President
ICRPC
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
Milind Wakharkar
[protected]
![University of Petroleum & Energy Studies [UPES] Logo](/thumb.php?bname=1&src=university-of-petroleum-energy-studies-upes.jpg&wmax=280&hmax=280&quality=90&nocrop=1 "University of Petroleum & Energy Studies [UPES] Logo")
As per your complaint above, we would like to bring to your notice that you have filled the form on 30th may and that too with incomplete information. Also, the amount paid by you was on 11th June while the last date of submitting the amount was 5th June which was mentioned everywhere and in all the communications. We request you to please wait for sometime as we are processing your request for refund, also you will be reached out via call/mail in sometime regarding the complaint.
PS- Attached screen shot below for your reference.
Thanks,
UPES