FirstSource Solutions — resignation letter and salary

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Hi
I am heena my employee # 1061576
My last working day is 12th oct 2018, spot resignation i did due to my family
Problem even i informed all this to my hr who's name is rakshith, he refused to give my salary and relieving letter, but for my colleague she was into outbound
Team she got resignation letter and salary also after paying 3000/- rupees to the hr
.., my process was nri my tl name is ashvini chandrashekar, my tl was doing more partiality with my regarding leave timings in everything, she is not at all fit for tl position, because of my tl only i did not got any thing, first hr was accepted to give, after discussion with my tl he refused