Flaberry.com — cheating service my amount not refunded

Address:

New delhi, 523230

I'm Ordered a beautiful cake with flower for birth day occasion to deliver on 25th Aug Item received on 25th . Totally spoiled the birth day event. I did not get the cake what i ordered and no flowers. i got some cheap cake worst packing. Without my knowledge and permission they changed the items and delivered. Still i did not receive my refund amount after sending so many mail and complaints. I request every one not to use flaberry.
Flaberry sending 100 rs ordinary cake.