Flaberry.com Customer Care
Flaberry.com
Customer satisfaction rating: 5%
Submit a Complaint
129
COMPLAINTS

Flaberry.com Customer Care

Flaberry.com

TwitterFacebook
Address
Dwarka
Delhi
New Delhi District
Delhi
India - 110075

Customer Care Phone Numbers and Contacts

Mobile:
Mobile:
up
33
down
37

Customer satisfaction rating
5%
Complaints
129
Pending
0
Resolved
6
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Flaberry.com Complaints & Reviews

Sort by:

Flaberry.com — neither delivery happened nor refund is credited

 Siddharth Khandelwal on Jul 16, 2018
Hi,
I have ordered flowers to be delivered on 14-Feb-2018 but they didnt delivered the order stating that there was heavy rush and they couldnt complete the delivery. Then they said they will credit the amount to my Flaberry credits, but till now neither they have refunded back the amount nor they have credited my Flaberry account. The order ID is [protected]. From last 4-5 months I am struggling to get my amount back, but I havent received any update on this. Please help me getting my refund back to my account ASAP....
Complaint comments  Read comments Complaint category Online Shopping

Flaberry.com — paid in advance but order not delivered

 Yasmin Kazi Ali on Jul 3, 2018
Order number[protected] placed with flaberry with an advance payment of inr 1099 to deliver flowers to a family member on his 89th birthday.
Not only has flaberry failed to deliver the order for a very important occasion but has also been unresponsive to my emails, calls and chats seeking an update.
I understand that the company is a fraud and none of the numbers or email ids can be reached.
I will next lodge a police complaint for this....
Complaint comments  Read comments Complaint category Online Shopping

Flaberry.com — order did not delivered and when looking for the current status it is coming payment not received

 Bani Sachdeva on Jun 20, 2018
Hi I am Bani
N I placed an order n mah order no is[protected] of flowers and chocolates for mah friend but till now mah order is not delivered n when I am trying to contact the customer care or the executives to knw about mah order no response infct whn trying to see d current status it is coming no order exists from this order no
Even amount tooo is deducted from mah account
N even I have proofs too for the payment I made
N now when em calling them for refund no response
This kind of there behaviour is so unprofessional n unethical
Kindly see to mah...
Complaint comments  Read comments Complaint category Family & Relationships

Flaberry.com — birthday cake and etc ordered

 Sevi Jn on Jun 15, 2018
Hey i sevi! My order number was[protected]
Which was ordered on 7 june has been cancelled and there was written that it has been refunded... But i had not got my refund amouny till now mean 15 june... They neither reponse nor they have any contact number... Now i have decided if they wont respones my complaint too i will case file upon them...
Any one more coustmer want to join me please complain on it "case a file"...
Complaint comments  Read comments Complaint category Mobile Handsets

Flaberry.com — order not delivered - no response

 sangs9 on Jun 12, 2018
I ordered flowers online for my mother on jun 9 with a delivery date of jun 10 and a specific time slot for which i was charged extra. The total cost was 1449 rupees.
I tried submitting a complaint through the flaubert website, but it generated an error every time. I tried calling the number they provided in an email but an automated voice always directed me back to their website. I emailed them about my complaint but there has been no response. There is no way to ask for a refund. When i try to check the order status on the site, it states that there is no such order. It does not even recognise...
Complaint comments  Read comments [1]Complaint category Products & Services

Flaberry.com — regarding refund of my money

 Cutie1111 on May 29, 2018
This is me Priya..I hav placed a order on 25 May 18 but I didn’t get the order..so I tried to contact the customer care through mobile but I failed..but finally I talked to ur executive regarding my order I’d[protected]... then he told ur money was deducted but order did not delivered due to some problem..so finally he told i wil arrange a call from our refund team n your money wil b refunded back in your account..but till the date I didn’t received any call from any side...this is so frustrating..disgusting...this is simply a cheating from ur side..my request to you guys pls refund my money...
Complaint comments  Read comments [1]Complaint category Online Shopping

Flaberry.com — not delivered and no response

 Hocuspoo on May 16, 2018
I ve ordered a cake and a bunch of flowers (Order no:[protected] for my friend’s birthday yesterday... They did’nt deliver it and moreover did’nt show the responsibility to inform about it!!! The most fake online site i’ve ever seen!!! Tried to contact the customer care but had no response!!! Atlast they sent me a mail at night saying that they can’t deliver to that area and instead they will sent a pack of chocolates via courrier within 5-7 working days!!! Who needs a surprise after 7 days of birthday!!! And so i need the money back instead... Refund me!!!...
Complaint comments  Read comments Complaint category Online Shopping

Flaberry.com — order not delivered - order status for order #300052538 and no response

 Prabhakaran135 on May 15, 2018
Order status for order #[protected]:

Ordered flowers for mothers day and they never delivered. So called in to either get a refund or talk to customer care to resolve the issue... They promptly hang up on u and tell u to report the issue through a link. Want an immediate refund... And i don't mean one where u say refund is in process and u take more than a week to get that job done too... I can see from google reviews that u guys have cheated many more customers of their money and if at all this is not resolved. I will do my very best to report u to cyber cell and make sure your fake...
Complaint comments  Read comments Complaint category Products & Services

Flaberry.com — non working website and customer care number

 Jiby Soosen Ninan on May 13, 2018
Ordered flowers for mothers day and they never delivered. So called in to either get a refund or talk to customer care to resolve the issue... They promply hang up on u and tell u to report the issue through a link. When u go there and put in the issue it says as email id is invalid. Want an immediate refund... And i dont mean one one where u say refund is in process and u take more than a week to get that job done too... I can see from google reviews that u guys have cheated many more customers of their money and if at all this is not resolved i will do my very best to report u to cyber cell and...
Complaint comments  Read comments Complaint category Business & Finances

Flaberry.com — order not delivered and no response received [Resolved]

 amigoshruti on May 13, 2018
I had placed an order to deliver flowers to my husband for valentines day but the given slot went by, no response from customer care, i am quite sure its a fake no., tried contacting their chat on site, the man went round and round but did not tell me when the flowers would be delivered... A few days later, they refunded the amount in a form of flaberry cash and promised that the next time this wont happen. I thought of using the same for mothers day, again the time slot has gone past and i cannot get in touch with them.
They have no value of occasions/emotions associated. If they cant handle...
Complaint comments  Read comments Complaint category Online Shopping

Flaberry.com — cake delivery

 Isha datta on Apr 27, 2018
So as i have read other reviews as well... Mine is pretty same. My order was cancelled by them and they confirm to refund my money but surprise to my knowledge when i called the customer care i came to knw that they are total fraudsters... When u call them an automatic reply came that they have to some automation process for resolving customer queries promptly...#!!! They are jst befooling client... We cant talk to them there is no fb acc or mob app or even we cant put reviews on there website... M sure this z a fake site and i m fail to understand if ppl are so much complaining regarding this site...
Complaint comments  Read comments [1]Complaint category Online Shopping

Flaberry.com — money refund

 Saranya Doraisami on Apr 16, 2018
I ordered[protected] a cake rs.1299/- for my 14th anniversary. After payment they said delivery is not possible in that area. They said they'll send chocolates but nothing came. I asked them for refund till now i've not got any response. Pls call back and let me know what's happening.. I'm in financial fix. I need the money back. Pls don't do like this to public.....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Flaberry.com — refund money/bad services

 Surendra281107 on Mar 25, 2018
I had ordered from here. But they didn't deliver my order to my destination saying that due to geographical condition it can't be delivered. Ok, fine. Order got cancelled and i mailed several times for refund of my money but they didn't return my money even after two months passed. They don't even bother to respond. Very very bad services. I advice not to purchase from here. They are robbers. They are fraudster....
Complaint comments  Read comments Complaint category Other

Flaberry.com — refund not credited

 ratanrajlaxmi on Mar 16, 2018
Order no[protected]

I ordered flower on 14th feb'18 for same day delivery for jamalpur bihar. It was not delivered and hence i canceled the order and asked the team to refund the amount in my bank account. When i am tracking the order it says refunded but i don't know where amount been credited. There is no customer care representative whom we can talk. After writing multiple mails also we are not getting the response. I want my money back - its rs. 2400+...
Complaint comments  Read comments Complaint category Other

Flaberry.com — unable to use my flaberry credit to order a new purchase.

 Pracheer Bhuyan on Mar 12, 2018
'hopeless' florist shop service. I ordered a boquet online to be delivered on a specific location but to my surprise it was never delivered and nor my money was credited back to my account but instead they credited the amount to flaberry account which is of no use cause i am unable to use that credit and i am so disappointed. I feel cheated and all i want is this fraud company to shut down their business....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Flaberry.com — order of cake and flowers... not processed despite complete payment online

 ICAR VIGILANCE on Mar 10, 2018
I ordered flowers and cakes on 28th feb 2018 to deliver it on the same day in nabinagar, aurangabad, bihar. Based on my choice of flowers and location the price was inr 1268 which i paid online.

But neither i got the delivery nor any call or contact

I contacted customer care several times. I mailed to customer care

I went with online chat... But nothing happened....
Complaint comments  Read comments [1]Complaint category Food

Flaberry.com — worst service ever, fraudulent, activity, cheating mentality harassment .....refund of whole amount rs.1562

 abh2k on Mar 7, 2018
I have ordered cake, flower and greeting card prepaid.I have clearly mentioned same to be delivered before 1 PM next day whereas as per normal delivery it should have delivered by 8 PM evening.Order was placed and showing in process till evening which is showing refunded -@10 PM.

I tried all means to connect to customer care, even write a complain to them, mailed them, also mentioned I will sue complaint against you all in court.No response even after that.

I want my refund asap.And alleged company for fraudulent activity.Severe action should be taken against such cheater...
Complaint comments  Read comments Complaint category Movement & Delivery

Flaberry.com — non delivery and no support response

 Shubhi Sinha on Feb 21, 2018
I had placed an order and paid for it using debit card for a bouquet to be delivered on 14th february to iit bihta patna. It wasn't delivered and on 15th i got a mail that flower delivery is not possible to that location. Now my order is prepaid and hasn't been delivered. The support has stopped responding to my queries. I need a response! I have the receipt in my mail if it is required. The order number is[protected]...
Complaint comments  Read comments [1]Complaint category Other

Flaberry.com — I have still not got back my refund

 Shea on Feb 19, 2018
I hadn’t placed an order on 15th february 2018. The cake had to be delivered that day at midnight. Thr order was bot delivered. When i checked the status on 16th february 2018, it showed cancelled and refunded. Flaberry had cancelled my order, even without letting me know. Its been 4 days, i have still not got my refund. I have been creating complain tickets on their website, have called them, but i have till date got no reply.
This was my first order with flaberry, and i will make sure none of the 400+ people at the ongc colony at nazira makes an order from you....
Complaint comments  Read comments [5]Complaint category Food

Flaberry.com — did not deliver my order

 Reenu6090 on Feb 19, 2018
Hello sir/ mam

I'm really disappointed from your service. I request mid night delivery for order no.[protected] on 18.2.2018. They are making us fool by appling extra charges for midnight delivery. But they did not deliver it on time. Delivery after time is useless for me. So i want refund.
I paid 300 more for this mid night delivery. But we still did nor get this. So i want to cancel this order and want my money back....
Complaint comments  Read comments [1]Complaint category Products & Services

Recently Discussed

2 days ago
Flaberry.com
order not delivered - no response
8 days ago
Flaberry.com
regarding refund of my money
Flaberry.com
cake delivery
Flaberry.com
unable to use my flaberry credit to order a new purchase.
Flaberry.com
order of cake and flowers... not processed despite complete payment online

Featured Complaints