[Resolved] Flaberry.com — no refund,didn't even deliver the said product

beware of fraudsss

from Mumbai, Maharashtra

Address:

Ahmedabad, Gujarat, 380054

I placed an order for flowers the night before valentine's. The whole day there was no update about the product and then late evening their team sends a 'sorry mail', promising to refund the money.
A complete lie! Because not only did they not deliver they failed to refund the money even though it is stated in their refund policy that they'll refund within 24 hrs.
And on top of that they shamelessly mail saying they'll provide flaberry cash instead of refunding the amount back into the bank account!
After writing tons of emails, i got a mail saying they'll initiate a refund within 24-48 working hours.. But much to my disappointment, it's been 4 days and no reply from their side.
Anyone know a way to sue or report/block such fradulent websites??

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Mar 7, 2019

Complaint marked as Resolved

On 7th March the amount 498/- Rs has been refunded to my bank account as I wanted.3 weeks later the amount is refunded.The team had notified regarding the same. Flaberry team did not scam and or disappoint, the late replies and miscommunications such as their team sending a mail saying they'll provide with flaberry cash instead of refunding the amount lead me to believe otherwise.But in the end the matter is resolved.Thank you

Flaberry.com customer support has been notified about the posted complaint.

Mar 07, 2019

Updated by beware of fraudsss Today, 7th March my bank account has been reimbursed with the said 498/- amount...So flaberry did refund the amount 3 weeks later.