[Resolved] Flaberry.com — non delivery | |
I had placed an order for flowers yesterday. The flowers haven't been delivered uptil now. Everytime the status shows out for delivery. Theres nowhere i can go for a refund. I don't know what to do? Pfa Hi ankita, Thanks for using flaberry.com! Your order has been confirmed and will be delivered as per your instructions. For any queries about your order, get in touch with us here or 7 days a week on +[protected] anytime between 9 am - 9 pm ist. Looking forward to serve you. Order no. [protected] Order time May 12, 2019 10:50:34 am ist Date of delivery [protected] Mode & slot Regular (6am - 10pm) Item name quantity price Simply red - original 1 rs 399.00 Cart subtotal: Discounts: rs. 399.00 Rs. -59.85 Shipping: rs. 0.00 Grand total: rs. 339.15 It would be nice if they could refund my money. Was this information helpful? | |
May 28, 2019 Complaint marked as Resolved They delivered the flowers the same day I lodged the complaint. Flaberry.com customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
As per the company policies my stuff was to be delivered on or before 12 noon and I paid for that delivery and the order is not delivered till 3:0OPM and when I ask to cancel my order your executive intentionally didn't cancel Order No.#[protected].. I am going to file a complaint against your company in consumer forum for cheating me
Reply
Issue : Cheated me with - Order [protected]
I still have an issue to be addressed.
What you website imagine promised was all PINK flowers ...
20pink roses and 5 pink tulips
What I received were MAROON roses an white lilys ( lily you told me but at least send pink lily)
I feel horribly cheated... I paid 2, 700/- rupees for bloody maroon roses, white lily and a broken vase...
What kind of horrible service is this?
Only because we can't reach that city I trusted your site an ordered... At least match the image you'll display.
We buy flowers on a regular basis in Bangalore and helplessly we had to rely on your service... But you'll cheated us
I do not know what you'll do I want a refund... For your service and unsatisfactory delivery of flowers that were not even close to what was promised.
You'll were supposed to send PINK roses you'll send MAROON... You'll were supposed to send 5 PINK tulips but you'll send 3 WHITE lilys...
At least you'll could have sent pink roses and 5 pink lilys... I wouldn't have felt this cheat...
In you app it still mentions "Processing" When it should be saying delivered.
This was a surprise for my brother but you people surprised me only
I'll wait for your response but I want a 75% or full refund for this service.
You'll can't take your customer's trust and belief in you'll for granted and cheat them like this.
Please process the refund as soon as possible. It was a huge sun of money... Even if I have bought in Bangalore I would have hot it for 400/- (for 20lilybuds) + 350/- (for 20 maroon roses) = total of 750/- for flowers... But what you'll charged me was 2748/- for absolutely nothing.
Regards
Angry and disheartened customer
Christina
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I still have an issue to be addressed.
What you website imagine promised was all PINK flowers ...
20pink roses and 5 pink tulips
What I received were MAROON roses an white lilys ( lily you told me but at least send pink lily)
I feel horribly cheated... I paid 2, 700/- rupees for bloody maroon roses, white lily and a broken vase...
What kind of horrible service is this?
Only because we can't reach that city I trusted your site an ordered... At least match the image you'll display.
We buy flowers on a regular basis in Bangalore and helplessly we had to rely on your service... But you'll cheated us
I do not know what you'll do I want a refund... For your service and unsatisfactory delivery of flowers that were not even close to what was promised.
You'll were supposed to send PINK roses you'll send MAROON... You'll were supposed to send 5 PINK tulips but you'll send 3 WHITE lilys...
At least you'll could have sent pink roses and 5 pink lilys... I wouldn't have felt this cheat...
In you app it still mentions "Processing" When it should be saying delivered.
This was a surprise for my brother but you people surprised me only
I'll wait for your response but I want a 75% or full refund for this service.
You'll can't take your customer's trust and belief in you'll for granted and cheat them like this.
Please process the refund as soon as possible. It was a huge sun of money... Even if I have bought in Bangalore I would have hot it for 400/- (for 20lilybuds) + 350/- (for 20 maroon roses) = total of 750/- for flowers... But what you'll charged me was 2748/- for absolutely nothing.
Regards
Angry and disheartened customer
Christina
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Dwarka, Delhi, Delhi, India - 110075
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